I've been with this facilities since 2019 and very affordable and reasonable prices and if you ever…read morehave a problem they take care of it and they help you out no problems asked...

the lights were recently out at safe storage usa at 2440 wisconsin st sturtyevant wi .i assume it…read morewas from the electrical storm on wednesday night . on thursday evening i discovered the lights in both the units i rent did not work and a little while later i noticed the outdoor security lights did not come on like usual . i called the office in michigan and talked to Karen the lady who handles their office business around 9:30 am friday morning and told her about this problem . after this i assumed it would be taken care of quickly since the security lights were (important ? ) to the business and waited . a week later on saturday i talked to a man who also rented storage there and he told me he had called twice already and nothing happened and he intended to call again monday . the next week a caretaker showed up and asked about the power and i told him it had been off for ten days since the storm . he left and not too long after that a man from the electric company showed up and got the power on in a few minutes . turned out it was a blown fuse on the pole probably from a lightning strike . the indifference that karen showed could have caused great harm to somebody if a robbery had occured when the lights were out , imagine : it was pitch black for ten nights ! and i would not reccomend this business as long as she is in charge of these things

We were shopping for storage near my family home for a car that I will use when home between Dec…read moreand June, 2023. I-94 was responsive, very reasonable and thorough. Lori was fantastic with her explanations before we arrived to check out the space. Once there, my husband found her friendly and accommodating.

Needed help clearing excess shelving, furniture, etc., smooth, timely and good value.read more

Excellent communication and very punctual! We needed to move between apartments. Dreyson asked all…read morethe right questions to make sure the estimate was accurate. Everything went as planned. We are very happy we chose CCM for comfort and great value!

This was my first time ever using a storage unit. I stored an entire apartment's worth of things…read morehere for nearly a year and had a perfect experience. It was DRY, clean, safe and secure, and I had 24/7 access to my unit. All of my belongings were in perfect condition after being in storage all winter. Jeff the owner was a pleasure to work with, very quick to respond to calls and emails and wonderful customer service. I did a lot of comparing other storage facilities and this was the best option at the best prices. Highly recommend.

**DO NOT RENT HERE.** If I could give zero stars, I would…read more After just **3 months**, they tried to raise my rent by **44%**. That's an outrageous increase and feels like a bait-and-switch. The facility itself is run-down and poorly maintained, yet they still think a massive price hike is justified. Save yourself the headache and rent somewhere else. I would never recommend this place.

Stated in the contract that rent will be market value assessed every 6-8 months. Amazingly, I…read morehaven't had my unit for 6 months yet and they have raised the rate and management refuses to call me and explain what's going on. I'll be in touch on breach of contract proceedings via my attorney. Thanks for not being able to follow your own contract but expecting customers to.

Excellent temp controlled facility. It was clean, had rolling flatbeds available for customer use…read more(we found VERY helpful), & friendly management. We had our "valuables" & furniture there for 2+ yrs & always clean & accessible! Definitely will recommend to others!!! Deb M

Finding the new storage company of STORAGE SENSE was a life saver!…read more We had been renting four units from Public Storage on Bluemound Road in Waukesha WI. When visiting a unit in winter we found a heater condensate pipe running through the wall had frozen, burst and sent corrosive water on our things. The office was unstaffed and the 800 was unable to contact anyone for help. My 82 yr old husband and I had to move heavy items to safety, a three hour effort! Public Storage ignored our calls for help and a simple repair that was made would not prevent the same situation again, indeed it has refrozen within a day. I dreaded looking for a new company until I found STORAGE SENSE. WOW! What a change for the better! A great new facility on Sunset Drive in Waukesha, WI, is a solid, clean, secure structure with an on-site manager that really understands customer service. Erik made finding new space to move our things easy and at a better cost than Public Storage. It is a comfort to know that having someone on-site is important to STORAGE SENSE. If you are in need of storage in the Waukesha area, go straight to STORAGE SENSE! You will be glad you did.

It's only been a month but they have been professional and responsive. There is only one air…read moreconditioned floor which was full, but overall I feel that my belongings are safe with them.

Yes. I am writing a review about a storage facility. I would never even have known as much as I…read moreunfortunately know about them had I not moved about 5 times in the past 3 years. So, here it goes. I guess for the most part, the best things about this particular storage facility are: #1. The service and the people who work there. #2. Location, location, location! #3. Safety. #4. First month is free if you mention the special. Unlike other storage facilities that I've used (Public Storage and Uhaul), this is probably the best one. At least for me. The other places have their own pro's which I'll get to but also have some major cons. The people who work at East Bank Storage are friendly and knowledgeable. This is pretty much the ONLY storage facility close to a good neighborhood and not in some remote place in the middle of some remote ghetto. You'll see the least amount of sketchy people at this facility. The employees don't seem like crack heads nor do the people who put their entrusted belongings there. In fact, I think the employees listen to Christian rock music. The cons of East Bank; Unlike Public Storage or Uhaul where you can access your belongings 24/7, you can only access your belongings at this place monday through friday, during work hours. So, they close at 5p. And on saturday they close at 3p. And they are not open on sunday. The other major setback is that this facility is designed like a building and the units are on different floors, so there is a huge lift. The other places have drive up garages and individual units at ground level. But also exposed to the outdoors and the elements. So anyway, once-and-a-while, you get there and someone else is using the lift and you just have to wait. Luckily I've never waited that long but it could be a major clusterfuck during peak moving times. The nice thing though is that because of these hours, the facility is always being monitored. And when it closes, the whole place is on lock down. I have a friend who even rents a wine storage cellar there. So, it's basically more upscale with a few drawbacks. If you have nice or expensive shit, take it here instead of a mainstream facility. Otherwise, the others are a-ok, I guess.

It was very nice to see Chandler's face, post Wisconsin historic floods at Extra Space Storage…read moretoday. His calm demeanor is welcoming; and he always delivers solutions and GREAT NEWS! He is to be commended for taking his customer service skills ONE STEP FURTHER! Thank you Chandler!

Don't sign up and pay on the weekend because they need to restrict your access so you're paying and…read moreyou can't get in don't load up your car and if you call they can't help you either there. They're good at taking your money right away though and forcing a lot on you every time you run from them b