Yes. I am writing a review about a storage facility. I would never even have known as much as I…read moreunfortunately know about them had I not moved about 5 times in the past 3 years. So, here it goes. I guess for the most part, the best things about this particular storage facility are: #1. The service and the people who work there. #2. Location, location, location! #3. Safety. #4. First month is free if you mention the special. Unlike other storage facilities that I've used (Public Storage and Uhaul), this is probably the best one. At least for me. The other places have their own pro's which I'll get to but also have some major cons. The people who work at East Bank Storage are friendly and knowledgeable. This is pretty much the ONLY storage facility close to a good neighborhood and not in some remote place in the middle of some remote ghetto. You'll see the least amount of sketchy people at this facility. The employees don't seem like crack heads nor do the people who put their entrusted belongings there. In fact, I think the employees listen to Christian rock music. The cons of East Bank; Unlike Public Storage or Uhaul where you can access your belongings 24/7, you can only access your belongings at this place monday through friday, during work hours. So, they close at 5p. And on saturday they close at 3p. And they are not open on sunday. The other major setback is that this facility is designed like a building and the units are on different floors, so there is a huge lift. The other places have drive up garages and individual units at ground level. But also exposed to the outdoors and the elements. So anyway, once-and-a-while, you get there and someone else is using the lift and you just have to wait. Luckily I've never waited that long but it could be a major clusterfuck during peak moving times. The nice thing though is that because of these hours, the facility is always being monitored. And when it closes, the whole place is on lock down. I have a friend who even rents a wine storage cellar there. So, it's basically more upscale with a few drawbacks. If you have nice or expensive shit, take it here instead of a mainstream facility. Otherwise, the others are a-ok, I guess.

Aside from the jankiest freight elevator around and the super limited hours to get your items out…read moreof storage, they charge you the first of the month and if you get your stuff out after the 5th of month, they still charge you for the whole month after assuring you when you sign up that you get prorated for the time you use in the month. I guess they have to make their money somehow and don't seem to think that following through with their statements when signing up is important. Find a nicer unit that you can access more freely (after 5pm or weekends) that actually has a more function way of moving your stuff up the floors. Never again.

This was my first time ever using a storage unit. I stored an entire apartment's worth of things…read morehere for nearly a year and had a perfect experience. It was DRY, clean, safe and secure, and I had 24/7 access to my unit. All of my belongings were in perfect condition after being in storage all winter. Jeff the owner was a pleasure to work with, very quick to respond to calls and emails and wonderful customer service. I did a lot of comparing other storage facilities and this was the best option at the best prices. Highly recommend.

Renisha was very nice friendly helpful the space nice and clean area nice people friendly area…read moresafe easy access I really like my storage room for my car...

Renisha very good help with customerservice she explained step by step Amazing job keep up the…read morepassion and good work Thank you

ai doesn't work. rrying to rent and no go...guess i'll go to free up storage in the same city…read more management is excellent. nice transparent prcing. thank ou superior.lake michigan is better. c-moore

I highly recommend Hartland Self Storage. The management is wonderful! I've worked with Denise (…read moresince 2017), & she has been so kind & helpful in all aspects. She goes out of her way to help. It is a safe, good & caring place to store your belongings. If you need a place for storage - please consider them. I've checked out a number of other storage places - & they rank the highest!

I've been here for probably almost a few years and 99% of the time the garage door is broken so you…read moreare not able to drive inside unless somebody is there to physically let you in but if you did it after office hours, you're not able to drive inside the building which is part of what we pay for, Breonna is awesome but the rest of the management is very subpar and not helpful at all.

If I could give them 0 stars I would. NEVER USE THIS STORAGE FACILITY. They wrongfully sold our…read morefamilies property in an auction and showed ZERO remorse or assistance in helping us recover our belongings. We were paying for an initial unit. As we had a massive truck load of belongings during non-business hours, our lock on initial unit would not work. We got a hold of Jeremiah who was employed at the time as 'manager' as we were told. He just told us to simply put it in another unit for now as the lock was deemed ineffective and this additional unit was paid for through the end of the year. So my wife contacted him days later to fix our initial lock and move our belongings into our initial storage unit. Jeremiah insisted we could leave our belongings in the additional unit and EVEN GAVE US A KEY for the new unit. On September 30th when we closed on a new home and were hoping to move our belongings we opened the additional unit and it was completely EMPTY. This company had auctioned off half of our belongings to our name. We had couches, cribs, strollers, TVs, 30 years worth of clothes, unopened wedding gifts, and the list goes on and on and on. Not only did they auction off this additional unit - but their current staff showed ZERO remorse or compassion and were extremely combative throughout the process. To be clear - we had zero intention of using an additional unit and if they called us we would have paid for the additional unit if needed (even though Jeremiah claimed it was 100% okay to use) - we were never given the opportunity to do so and because of that roughly 30k of belongings were auctioned off and my late fathers belongings, my children's baby boxes, and my wife and my self's baby boxes are in the hands of a stranger as well. NEVER STORE YOUR BELONGINGS HERE! I'd like to also add all Google Review responses are AI generated and not useful whatsoever. The employee who answered my call regarding this issue continuously hangs up and refuses to have a conversation regarding this issue. It'd be great if there was an actual human behind this company Google review responses.

I cannot say enough good about Scenic Self Storage. 5 stars does not do them justice. The facility…read moreis fantastic, but it is the people that are the best part. Jeff and his staff are unbelievable! When I purchased a car and needed storage until I could pick it up. Not only were they willing to take delivery of the car, they were willing to let me send a car cover to the office and they put it on the car for me. As if that wasn't nice enough, when I came to pick up the car, the battery was dead (not unexpected). While they weren't obligated to help me in any way, the manager not only helped me jump start it with his truck, but also called a relative to come help in case we couldn't get it started. I would encourage anyone with self storage needs to give this wonderful company your business.

I strongly recommend Scenic Self Storage!…read more I made an unplanned move recently and needed a place to keep the extra stuff we all accumulate over time. I was in Waukesha and it happened to be snowing - not what I needed. Jeff and Bill were great! Jeff worked with me to get the right sized unit and even made accommodations should I need something bigger. When I came back later to load the unit, Bill had cleared the snow from in front of the locker! The unit was clean and dry and I am sure my stuff will be well protected. Storage facilities are everywhere but I really endorse the personal service provide at Scenic.

Do not rent a storage unit here. I made the mistake of renting a storage unit here, and after only…read more3 months or so of having it, they raised the rent from 79 bucks or so, to 110. Pretty big jump and in such a short time. Seems like they want to get you into the door with a low competitive price and then jack up the rent. I've used other storage units where even after a year of being there, my lease price never changed. Not here though.

Would not treat the ocnversation seriously and when I was upset they hung up, great customer…read moreservice. Would not answer phone after and passed alone to someone who had some customer servce abilities. The best thing about it was that I canceled my 6month term and it was done within seconds. But they could not tell be why my account was not working. Go to UPLIFT, They rock and get all the people these loosers piss off.

DO NOT RENT FROM STORAGE DEPOT!! They do NOT communicate ANY…read morechanges such as rare changes or their recent change to being able to make online payments. They are rude and will nut v answer questions. These people are why storage facilities get bad reputations!! STAY AWAY!!

New management and the junkyard is gone. Stop by to refill your propane cylinder instead of going…read moreto exchange it. It's much cheaper here. And if you need storage they have it. It is nice and clean the price is comparable and they will match others.