I have rented a storage unit for over a year with Noah's Ark storage center- love it! The staff is…read moreamazing and everything is clean and easy to manage - I have arrived at all hours of the day and felt like I could walk in and out of my storage unit with no issues

I rarely give 5 stars. But I had a wonderful experience here and will definitely rent from them…read more Updated 7/13. Just finalized my unit today. Danny was fantastic. So helpful and positive. Really a great guy. I got a great deal for the first four months. Can't say enough about this place. It's a little out of the way for me, but I wouldn't pass up the awesome discount I got and Danny's friendliness.

This has been the worst experience. The staff is SO UNPROFESSIONAL!!! Rude at every turn. I have…read morecalled several times district manager has not returned my calls. The ceiling fell in.. I had to pay for assistance to move my items.. The experience could not be worse!

30K of personal items stolen from my unit. Found my lock cut…read moreand another one put on. Motorcycle, mountain bike and thousands of dollars of Milwaukee tools all stolen. Unit left a complete mess. No call from Public Storage after the incident. They don't give a shit... Staff who works here didn't care and one even made a comment of she'll look at the video footage if "They have time" Police don't give a shit... never even asked to see the unit. One of the managers (Adrienne) who came out to cut the lock seemed off the whole time and seemed to have known something. Given all the facts about this, wouldn't be surprised if this was an inside job. Apparently from what the detectives told me, there have been 20+ storage unit breakins in January and February, and mine was an isolated incident in March. Kinda strange... Public Storage won't re-inburse you for renting from them. Nope... Stay far away from this place... Rent somewhere else...

The good news and bad news: This is a clean facility and very safe; never had a problem with…read moresecurity in 5 years here. But know this: the computer algorithim that sets your rent amount is downright predatory. My 5x10 unit started at $26 or $27 and is now $71 per month!! I was okay the first 3 years because I prepaid. But since then the rent increases are unrelenting. So plan ahead and prepay for what you need, but get out as quickly as you can. I'm preparing to empty my space rather than pay so much to store Xmas decorations!

BEWARE: Do not autopay and only use this place for short term!!!…read more Everything is fine until they become crooks. Rent: $148 for 4 months and then autobill rate increase $221 I call expecting some sort of explanation or correction and no. Very unreasonable. Unfortunately, just another junky eye sore that won't succeed under current management.

This facility offers safe affordable storage. Staff is friendly and knowledgeable. They offer all…read moresizes from 5x5 to 10x30 and both climate control and regular storage. Sharon took great care of us and made sure we had all our storage needs met.

From the owner: Free Month with First Full Month Rent…read more Attic Pantry offers top security storage at affordable prices. Our friendly professional staff are on site 7 days a week to assist you with your storage needs. * Any size you need - 5x5 to 12x30 * Climate control & regular storage * Auto / Boat / RV * 24 Hour access * Bolt cutter proof cylinder locks * Property Manager on site * Electronic access control * Computerized gates * Security fence & good lighting * We accept parcel deliveries * We accept all major credit cards

We've been renters here for a year now and I can't say enough great things about this facility…read more The management goes out of its way to help their customers and they do so with a pleasant, welcoming attitude.The facility is secure, well-lit, clean, and plays wholesome, family-friendly music throughout. They provide a moving truck for renters to use and have a good supply of hand carts to help you with loading/unloading. They sell locks for individual units or you can bring your own. There's no shortage of supplies for what you need to move your stuff in, unlike other storage facilities in town. They're location is in a great spot just off of the 281/1604 junction. The management is always looking for ways to accommodate their renters. They even offer a military discount for active duty. I'm very pleased with the service and experience and I highly recommend them.

Jeff and rest of the team amazing, customer services at its best super helpful and professional…read moreteam. If any questions they are amazing

I came in today because my digital access was not working. I called the technical department at…read moreStorage Space and spoke to Jaidan-Starr Fox and was told that the application for iPhones is not working and they are working on a solution. I told the technician (Jaidan) that "I've had the unit since April 2024 and it hasn't been working, Could she please tell me an estimated date for the IPhone work around?" She said that I could either use an Android or enter the code manually. Luckily Josh overheard the conversation and directed me to the "Storage Genie" application. I downloaded the application, entered my information and it works like a charm. THANK YOU JOSH!!! for Your attention to detail and professionalism. I really appreciate it...Please educate your technical department so they can properly inform us "IPhone Users" of the alternative application. Again, many thanks to "JOSH" because he saved the day and HE is the only reason that this is a positive review!!!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

I've been renting space at this location for 20 years! Extra space took over a few years ago & they…read morehave been AMAZING!! Any issue whether lost keys or access issues have been IMMEDIATELY resolved by very nice staff! Today Damien so very kindly called to save me a late fee on a card tgat had been compromised & helped me change my payment method. He was so very kind & professional! Truly a credit to the company & a nice human!!

unbelievable i have rented from this place for over a year and i am moving out and guess what !!…read more the elevators to the second floor which of course is where im rented are broken !!! only way i can get my things out is to carry them down a flight of stairs !! i asked when they will be fixed feb 24 th over a month !! part is on back order . you woukd think that a place like this would have extra parts for when the elevators do break down what the h...... my unit rent has gone up from 65.00 to 85.00 in a year and no access to get my stuff beware !!!!

AMS damaged my floors and I filed a claim with the associated paperwork and provided the photos and…read morea quote for the repair of my floors. The quote that I submitted was $3500 from the company who installed the floors and they stated this was the cost to repair the floors. AMS offered $200 for the damaged floors. I have sent multiple emails called five times this month. I have been told by ACE and Joe that I have to speak with a "Specialist" by the name AB. So far, no emails or phones calls have been received by me from AMS. They also damaged two tables and drove in the grass with their truck and cracked my waterline. I filed for one table and the floors. I do believe they are just trying to wait me out and hoping that I will go away. The icing on the cake was the workers asking for a tip after they damaged my property and my uncles. Marie, I see you responded to my review just like you did on Google. I have called the listed number you have provided and it goes to Joe or Ace who forward my call to a " specialist" who I learned to be by the name of AB. AB has not returned a single phone call or email. I realize this is waiting to game at this point and y'all are attempting to save face by responding to my reviews but it does no good if your origination does not answer or call back with the numbers you have provided

I have been having the worst possible experience with this company possible. Several of my items…read morewere damaged during the move and I submitted paperwork to get reimbursed for the damage. They countered with an extremely low ball value that comes nowhere near the cost of repairing the items, much less replacing them. I asked how they came up with the reimbursement values, and was completely ignored. Was given a number to contact Jeff, but the few times they actually picked up the phone, Jeff was unavailable and never returned my calls. I was also given an email that is apparently never monitored, since I have not gotten a response from them that way either. This is the WORST customer service I have ever experienced from a company. This complete lack of communication from them shows the quality of service they actually provide during their moves.

Worst storage experiences I've had. They tell you the app is going to make it easier to get in and…read moreout and then the app doesn't work at either location. So I have to enter a code every single time I want to get into the door. I called customer service and got disconnected. I called again and I've been on hold and no one picked up.wish I hadn't paid for a year in advance. Imagine that no one will contact me about this.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

I've called them at least 5 times and they've yet to answer the phone. I left a message 3 of those…read moretimes. I have not received a callback. I decided today to physically go to their location so I fought the traffic on 1604 around 3 PM coming and, obviously, going. When I arrived, there was a sign on the door that said GONE TO THE BANK, BE BACK SOON. I'm not sure what their definition of "soon" is but after nearly 30 minutes of waiting, I left. This is no way to run a business. You ANSWER your phone. You RETURN messages. You DO NOT do back runs during business hours unless you have a second person to cover the office! I know this is basically a turn-key business but for Pete sake, you are a BUSINESS!!! Act like one!!!

Wow, hands down this facility blows all other out of the water. I needed a large storage for my…read morebusiness and small office to work. Not only did I find both but I got a great deal. I highly recommend San Antonio Self Storage!