We booked a uhaul trailer online to pick up at this location. The guy freaked out when we arrived…read moreto pick it up... saying they aren't supposed to be doing that. He had a lady on speaker phone which was yelling at him and he back at her.... We ended up leaving and had to go elsewhere.

Do not use! I called and spoke with a young lady to give a notice (per agreement you must give a 20…read moreday notice) upon arrival had to pay another full month's rent. When I asked why because I went over two days ( mind you, you have until the 5th, I was never late, and he pro rated my move in.) That's alright sir I hope god bless you with that $89.00 cause I will not be recommending anyone to your business.

So it will be going on one year November 1st and they have already increased the rent twice within…read morea one year span. Watch out because they just keep increasing and increasing the rent. Mine went from $132 to now $165. May wanna find a place that locks in the amount for at least one year. Just my suggestion.

I've been renting from you now about 2-years , the only problem I have is that you folks raise the…read morerental fee every year, To whom it may concern, Give to your reliable customers give them a couple of months free, Doing just that would be a huge incentive for new customers. Your facility is very clean. the lighting is great. your security is top notch, But the help that receive from Eddie has been outstanding, Eddie has been courteous, willing to help what ever I needed, Eddie is a prime example of a responsible employee that most companys are looking for and will give them initiatives to stay. my hat is off to Eddie. Russell Petrello

Excellent customer service! In the office I spoke to Sammii…read morewho was very informative and helpful. She was able to answer my questions and make the process EASY! I'm glad I left my other storage facility, HERE they make customer service a priority!

Good location, clean facility and great customer service. Thanks to Sammy & her team.read more

STAY CLEAR of Public Storage facilities! They deserve a ZERO & F! They lure consumers in by…read moreenticing them with good prices like a 10×20 climate control unit $150 per month. However,this rate increased within 2-3 months. I rented it for 11 months and within this time my rate increased FIVE TIMES. Before I decided to move because they were going to charge me $360! How in the heck this unit increased from $150 to $360 in less than 1 year? They will try to explain they don't guarantee pricing nor offer contracts. They price month to month! WHAT A SCAM!!

Monique was extremely helpful, this was my first time getting a vehicle storage. She helped the…read moreprocess go by smoothly. Great prices! She was able to help me with what I was requesting, absolutely amazing to be able to have this worry off my shoulders. She definitely gave me comfort to know this would be staff I would have going forward.

Reserved a storage space at this facility... Horrible customer service and the facility looks…read morerundown and unsafe! I vacated the same day I was supposed to move in . Do not use them for your storage needs if you value your belongings... or prioritize, customer support, and satisfaction!!

BEWARE!!!! Years ago they were owned by a nice old couple. Now some big company bought it and it's…read moreturned into the worst storage facility I've ever had! To top it off, my camper was STOLEN and I can't get a hold of anyone! (I filed a police report and they aren't getting back to the police either!) Just sends me to voicemail and no one ever calls me back! They're still charging me for a space I no longer need and the price has gone up significantly! Do NOT rent from these crooks! Seems Emily S. Can comment on the good reviews but can't seem to get to me about my stolen camper?!

This place sucks. Was one day late and they sold my stuff. Don't come to this place heed my word…read morethey will screw you over. Don't come here

Between living overseas for ten years and moving several times during that time, I have come to get…read moreto know storage facilities with feelings of both appreciation and frustration. However, my experience with YSP has been an exception to the latter. Ever since the first phone call when I set up my first two units with YSP, the staff has been exceptional in their help, advice and flexibility. I am now renting unit number five from them in my preparation to move abroad once again. They have always acted in ways that serve my best interests rather than only being concerned with their own needs as I have found other storage facilities often do. They are willing to go the extra mile to insure I want to use continue to use their facility. In my history with other storage facilities, the reverse of this attitude has often been my experience with the facility operators usually threatening the fact that they have waiting lists, yada, yada, yada. Almost forgot to mention that payments are done online and are easy to make. You really won't regret using Your Storage Place. Elray and Bill are tops in customer service and satisfaction. If there had been 20 stars, I would have given them that rating!!

Great variety of units at a good value! Absolutely excellent response when I needed some help with…read moreminor issues moving in. Some units newer than others, but the property and the management team are outstanding!

I drive past this place all the time so when I realized my Christmas decor was taking over my…read moregarage, it was naturally the first place I called. Best decision ever! Not only were they the cheapest in the area but Liza the girl up front is the absolute sweetest! She got me a unit quickly and is always available if I have questions. The unit itself is a perfect size at an amazing price! The lot is very well maintained and open 7-7 everyday. I have referred all my friends and family members. I went with the smallest regular unit and it's perfect for my dozens of Christmas boxes. My sister went with a temperature controlled large unit and she fit the entire contents of her apartment in it! If you're looking for a storage unit on this side of town, this is the place!

Excellent communication and helpful tour of facility. Handy carts available for use And security…read moreseems to be top notch. Would definitely recommend to anyone needing a storage unit.

Great location, even better customer service, price and cleanliness!! I highly recommend storing…read moreyour property here, it's the best managed storage location I have ever used.

Horrible location. Tough to get to especially with all of the road construction. All they do is…read moreraise your rates the longer you rent and give new customers better deals. The past 3 times I have gone I have had to spend 20 minutes searching 3 floors just to find a cart. Paying 400$ a month and not having access to a cart and they still want more money for 24/7 access. facility has got worse and worse every year. climate control is not good and always warm. Over all if I could give this place less than a star I would. don't rent here you will be disappointed. you're better off renting from Extra Space Storage by rolling oaks mall. way better. This place sucks. moving out this week and would never ever be a customer at public storage again. extremely poor customer service

Just opened a storage at the Live Oak, Texas location. We had a wonderful experience with Morgana…read more She was polite, professional, and knowledgeable. We highly recommend this location.