I specifically went to my local Publix store at Lakewood plaza for an ice cream birthday cake and asked for the bakery person to inscribe the happy birthday sentiment with three names listed on the biggest Carvel sheet cake they had in stock. When I returned Sophie had it all ready for pick up. I was super impressed by her handwriting and just had to compliment her having the prettiest writing anyone has ever done for me on a cake and that's saying alot since I'm in my 70's and have ordered so many in my life! I certainly hope Publix management gives her the recognition I think she is deserving of! Thank you Sophie, we appreciate you making our party picture worthy! Signed a very happy bakery customer, Sharon read more

Publix Super Market - Carvel Ice cream Cake - Grocery Near Me - Spring Hill, Florida

I used to shop in this store every day "since it opened" spent a $1000 a week for my small business but that all change recently. The service at the store has declined especially in the deli. I can never get any of the products I'm looking for. The deli management is rude and not helpful and treats her employees disrespectful in front of customers. I've asked about products and why it's never there she had no real answers. Also used to enjoy getting my subs because it didn't take forever but now the lines are long because they're Definitely understaffed. And forget about the cold cuts better expect to stay there for an hour. It's slowly becoming just like the mariner store. I switched stores and I won't be back. read more

This is one of my favorite Publix grocery stores. This is in the Lakewood Plaza in Spring Hill. My other favorite one is on Mariner Boulevard in Spring Hill. Both are really great grocery stores. There's one Bakery employee and her name is Ann and she is the friendliest lady working in a Publix ever!! She likes customers and she helps folks too. There is also a great young man named Artie that goes out of his way by far to help you. They have everything here, including a pharmacy and a liquor store!!!! read more

Publix Super Market - the front of a publix store - Grocery Near Me - Spring Hill, Florida

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Love this place! The prices are a bit higher than competitors, but the food quality is great.

I just had the nicest experience at this Publix. My cashier was Josh and he was very engaging. While I was in the parking lot unloading my groceries Arty came to help and even opened my car door for me. He was so full of manners. Thank you Josh and Arty. You made shopping such a pleasure. read more

The Publix slogan is, "Where shopping is a pleasure!" Well, on October 12, 2024, my shopping experience at Publix on 4365 Commercial Way, Spring Hill, FL, with deli associate Jennifer was anything but a pleasure. My husband and I stopped in for a quick bite to eat. When we approached the deli counter, one associate assisted another customer, so we waited in line. Then Jennifer comes from the back with bread to fill the bread box. We made eye contact, but that was all; there was no "I'll be with you shortly." Jennifer just kept filling the bread box. Upon returning, another customer approached the deli counter, and Jennifer's interaction with him was quite different. She stopped and asked, "How may I help you, sir," I replied, "Excuse me, but I have been here waiting, and I was next in line." there was no apology for the misunderstanding or explanation that she didn't see me there, just a "how may I help you." As I stood there looking at the menu and deciding what I wanted, I told Jennifer I would like a ham and cheese on Cuban bread. After allowing me to look over the menu and decide what I wanted, she told me that they were limited to the subs that they had available and then pointed to a printout on the counter. I looked over the list, and nothing was appealing to me. I told her that I was ok. She replies sarcastically, "Oh, I'm sorry." Upon leaving, I asked for her name because her demeanor and customer interaction with me and my husband were rude and unprofessional. Lousy customer service can negatively impact your business, sales, and reputation. A person's gender, creed, color, religion, etc., should never be a factor when you are in the customer service business. Every customer that walks through your door deserves to be treated with the utmost dignity and respect. Jessica and the rest of your team should be addressed about this behavior to prevent this from happening again. read more

This location is our favorite and all the people who work there. We've gotten to know many of them well over the past two years. We treat everyone with respect and kindness which they don't always receive. I've heard and seen outrageous behavior by others, and it's embarrassing. When you treat people nicely, they will go out of their way to help such as bake a loaf of bread for you because you have a soy allergy and sourdough is the only bread you can consume. The meat and produce departments are amazing as well. And we adore many of the checkout people and sackers. We wouldn't go anywhere else. read more

Publix Super Market - a loaf of bread in a box - Grocery Near Me - Spring Hill, Florida

I love Publix!! We do not have one in our hometown but they have everything you need. The store is clean & neat. Isles are stocked.

Lorraine adams and Ashley crisci were very unprofessional, TRASH Costomer Service. This is not right, if you want to be a manager please act like one. I do not recommend this Publix. read more

Publix Super Market - Lorraine adams - Grocery Near Me - Spring Hill, Florida

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Been going here for a couple months and it's been a decent experience, however today was a little different. Everything was fine until I was checking out and paid with two $100 dollar bills. The cashier verified it with the pen that it was real and then after that she handed it to a lady with fake and horrible dyed blonde hair and caked on make up, who then walked away and went to the office in the back. About five minutes later the overweight and sloppy dressed manager came to me and said they cannot accept the cash payment and asked if I had anything else for payment of my groceries. I asked what the issue is and they said because it's an old bill and stained that they could not accept it. I told them I received that cash from the bank and they proceeded to claim it was not real and could not accept it. I think the bank would know more than these dumb dumbs if a bill is real or not. I don't appreciate their attitude in assuming this bill is not real and the way they go about treating me as if I'm trying to pass a fraudulent bill. read more

This is not my Publix,and I don't like it because they are always out of the things I need. I'm giving them 3 stars because they were stocked with hurricane supplies, even water. read more

Publix Super Market - Cupcakes - Grocery Near Me - Spring Hill, Florida

I wish they would wait for the fruit to get soft before they make the fruit slices and salad..............

I am so impressed with the improvements they have made at this store! I was here a couple months ago and was really unimpressed with the produce section. I just went yesterday because I needed something quickly and it's close to my house... So glad I gave it a second chance! The staff is extremely friendly and everything was really well stocked. I hope they keep expanding their organic fruits and vegetables, as well as their local options. I also would like to see a little different layout when it comesTo their fresh bakery items, I was a little confused by how they had their set up next and mingled together. All in all, I was able to find everything I needed. And I will definitely utilize this location as my go to. read more

I frequent Publix at least once a week and this store is one of the best in the area. It's clean, well organized and their staff members are very helpful. Cheryl is an awesome cashier and really makes shopping at Publix a pleasant experience. read more

I have been to them all - Winn Dixie, Shaw's, Food Lion, Sweetbay, Kroger, Safeway... you name it. And nothing, NOTHING compares to Publix. There has never been an ingredient I haven't been able to find here, the staff is always friendly and helpful, the deli is always stocked with the finest meats (their tea sandwiches are DELICIOUS and perfect for entertaining) and the bakery is far superior to all supermarket bakeries. I've grown up going to Publix, and have honestly never been dissatisfied. Going to any other supermarket now is just disappointing. read more

This store continues to be a very nice store with a very friendly staff. They go out of their way to help. Their ice cream is still the best anywhere and it's still a full quart. the prices are higher than Walmart but, if you know what your doing you can cherry pick them for the best deals. And use the coupons. read more

This is by far the better of the 2 local Publix stores on 19. They have a great deli, excellent baked goods and made to order sushi! It's excellent! The ladies who make the sushi are more than happy to make it for you on request and it's better than most in the area. If you like sushi I recommend you give it a try on a Wednesday when it's $5! The staff are much more courteous and most of the cashiers offer the typical, "Hello, how are you today?" Instead of just talking with their buddy and ignoring you like they do at the Publix down the road. The subs are great and did I mention the sushi? It's quite good, especially for a grocery store! read more

They're BOGOs are the main reason we shop at Publix, or we couldn't afford to shop there. This location is clean and large. Produce section is large and well stocked. I like the fact that health and beauty is set aside so we can just skip that area. read more

Well well well, it looks like us hicks up here in the sticks have hit paydirt! We have a brand new Publix! This store is one of the nicest "small" stores that I have been too! They have a full size meat case, amazing produce and deli! It has been open for several months now and this store is still clean! Kudos to that team! I'm just so happy that it is closer than Land O'Lakes, but still not in my back 40! WELCOME!!!!!!!! read more

The lady who runs this in the evening is an awful person . When I go to pick up something to drink with dinner"the liquor store" I have tested her and ask her to play a lottery number for me!. 4 times I tested her and 3 times the number was put in wrong , I don't care because I go into the main market and play it there. Is she stupid or does it on purpose. So one day I asked her do most people check there Lito ticket and with a smile she said hardly anyone . Nice lady! read more

It is Truly sad that the best place to eat in Hernando County is Publix. Because of the horrible restaurants and lack of options the Publix deli is as good as it get here in "Beautiful" Hernando County Florida!! Freshly made Subs are great and so is the Fried Chicken!! read more

Best Publix in Florida! darin and his staff couldnt be any nicer and caring for any need or problem i had! the floors are always super clean and finding products are a breeze. Deli is banging and those subs are to die for! honestly i cant think of one thing wrong with this location and staff! keep up the hard work! read more