This is a very large Publix in Butler Plaza. You can most likely get everything you need here (some BOGOs) and look for specials. Prices are a bit high right now so choose wisely. The employees are very friendly and very helpful. And that is extremely positive in this world. Food shopping can be a bore but who knows. - maybe it's becoming more interesting? read more

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This review is specifically for the sushi people (I believe they are employed separately from Publix) but the lady who was making the sushi was so nice and the poke bowl I got from her was sooooo good. I've had some poke bowls from other Publix locations that were stale and generally not the best. This lady seems like she really cares and I wish I caught her name! She was working today! no picture because I already ate it read more

Publix used to be known for its very friendly and professional employees; however, I've started noticing a change in the quality of their employees in recent years. It's getting worse as time goes on. The one cashier at this location was outright rude. She was so rude, I had to snap back on her, to get her in check. The manager came over, and asked if she could service me at another register. I politely declined, and asked to have my entire transaction cancelled and refunded. It was most evident that this woman has had absolutely no training in customer service whatsoever. I suspect that 'good and friendly employee image' of Publix, is coming to be a thing of the past. read more

I went to Publix on Tuesday 1/14/25. I normally go to this Publix everyday. Well this particular day I got checked out by a cashier, got out the door and a lady (Blanca)from self checkout followed me outside yelling that I stole. Mind you I didn't even go to self checkout, I went to the cashier. So I asked her are you speaking to me and she said yes! She kept repeating that I stole. So I pulled out my receipt and it made no difference she just kept repeating that I was stealing. We went inside to customer service and she kept accusing me of stealing. I'm ashamed to say I broke down in tears right there because I've never had this happen to me before. They pulled her into the office and I left to head back to work. I hate to say this but I really feel I was racially profiled and nothing was really done about it. I still feel like crap. I won't be returning back there. Especially knowing there was nothing done about her(Blanca). I was a loyal customer but I cannot return after this incident. read more

QUARANTINE TIMES Publix is doing an amazing job like they're a seal team six team and making sure the store is clean and customers are taken care of. This Publix is small but it's still good. Great job. If you want toilet paper or Lysol and Lysol wipes, you better get there at opening. Still don't have any myself. read more

Publix Super Markets - 3/21 Saturday getting ready to be quarantined - Grocery Near Me - Gainesville, Florida

In the "before time" prior to the daily nightmare that is the pandemic Publix has generally been a great supermarket. Deli stuff abundant and fresh, wide variety of products, plus a discount area with great deals on products they're no longer planning to stock. Now, though, the experience through InstaCart with this particular location (the only one in Gainesville as far as I'm aware that offers curbside pickup) isn't so good about a quarter of the time. That might not sound like a huge deal, but when there are BOGOs and the shopper "couldn't find" the desired product happens far too often. The shoppers often will substitute something completely unwanted. Example, ordered some 2-liter A&W drinks that were BOGO. Instead of two (2) A&Ws root beers and two (2) A&W cream sodas, got just one (1) root beer and two (2) A&W zero sugar cream sodas (which I'd never order, I don't do well with artificial sweeteners like aspartame). Publix is refunding the mistakes and always have, but there shouldn't BE mistakes in the first place. How hard can it be?? Especially given they charge much higher prices than, say, Hitchcock's in Newberry. read more

Now more than ever am I huge fan of Publix and the location in Butler Plaza is no different than any of the other hard working Publix's in town and in Florida. They are truly making going to the Grocery store feel safe when a lot of the country is freaking out. Yesterday I needed to pick up a few things and went to the Butler location and it was well stocked, clean and the staff were super friendly and helpful when I couldn't find what I was looking for. I also am enjoying how they are wiping down each cart and basket that comes in to make sure they are very clean for the next person. I do not have any complaints about this Publix! I would for sure recommend it and if you want to feel safe while shopping, this is the place to go! read more

This is my favorite Publix in the entire city, and there's over five. I frequent this location often, about once a week, and I have encountered no problems with the store or its employees. Each time, I am always greeted by employees and asked if I need help; even the cashiers make sure that you had a pleasant shopping experience as you're checking out. Regarding their deli/bakery, I've always had pleasant interactions, even when putting in catering orders. I would note that their lines can be pretty line, especially when chicken tender subs are on sale, but they have extra employees making subs to ensure efficiency. Even though the line may be a little long, it is expected. I've never had an issue with their stock; they tend to restock their items relatively quickly. If there is an item on sale/bogo that didn't appear on the register, the employees will search the catalog and adjust the price for you. Even after, they will offer to bring your groceries to your car, even if it's minimal, and I appreciate their efforts. I would definitely recommend this location over the ones down the street. Although it is a little smaller, it is much cleaner and the employees are extremely helpful! read more

Deli department @ Publix0680 there is a fabulous lady named Leslie & she's the best in early mornings production with the fastest service in town turning frowns upside-down. I'm very proud to say she shines bright like a . Because teamwork makes the dreamwork & she's part of a team that keeps on winning by providing the premier customer service & superior attention to detail skills that Leslie has given to Publix0680 for over 10 years. Congratulations to her as well on her full time status that she received earlier this year. Keep on climbing up & giving your best Leslie @ Publix0680. read more

This Publix is great and the proximity to our house is even better! Always clean and the prices can't be beat. My husband and I used to frequent Whole Foods till we met Randy one of the Publix employees. His customer service was above all I have ever seen. He helped us find anything we needed while never making us feel like we annoying or bothering him. Randy should be a manager! We no longer go to Whole Foods and come to this Publix instead. The selection at this Publix is great and I like that it is smaller. Thank you Randy for having a great personality and helping us out so much! read more

Whatever you do don't buy the peaches and nectarines at this Publix. They've been running a $1.99 a pound "special" last week. Spent $10.00 on these, served them (w/o tasting first, big mistake!!), out for a healthy summer desert and had to throw them away. They tasted like sawdust. :-( Should have burned the $10 instead. read more

Publix Super Markets - Publix BAD nectarines and peaches!! - Grocery Near Me - Gainesville, Florida

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This review is based on what I observed with one of their employees. Last week, as I was walking into the store, there was a child and the child's mother near the shopping carts. The child was having a TOTAL meltdown and complaining about the music in the store causing issues with his ears and hearing -- it came off that he is autistic and was experiencing sensory overload. A woman from the customer service section walked over to the mother to figure out what was going on. The mother had a small child in the cart and was clearly stressed. The individual from customer service provided solutions to allow the mother to be able to shop (i.e., offered an employee room which does not have the music, or she would stand outside with him as the mother shopped). As the mother was shopping, the little boy and the customer service employee stood outside by the door and talked. This gratitude and patience the woman expressed was phenomenal. She went beyond her job description to accommodate patrons. This did not go unnoticed and I thought it should be shared. read more

This is the smaller Publix in Butler Plaza, but it is well stocked. I've never had any issues at this location. The only thing that sucks is the traffic. People speed down the street on both sides of this place. read more

I bought 5 bottles of wine then went to the counter to pick up some cigarettes and the lady wouldn't accept my ID because there was tape on it (reinforcement from a previously sustained bend in the card). Very annoying since I was obviously of age. Inventory is adequate by always inferior to other Publix stores. read more

Hands down!!! Publix had the best subs ever!!! But it blew my mind today when I asked for a simple request (chop up a chicken tender and put it on a deli sandwich) and they told me it was IMPOSSIBLE! Every other publix does it with no questions asked. Thanks for the great customer service! read more

The smaller publix of the two on archer. It has the usual stuff you can expect from a supermarket, however this one specifically lacks all the local goods the other one has. There's definitely more shortcomings and you can notice them if you're used to shopping at a larger supermarket. read more

This was my first time at this location. I rounded the corner to the produce section and noticed that they had a little area with self-serve nuts. I had never seen this at any other Publix so I decided to indulge and went for some walnuts. I pulled the lever to release the walnuts, and none fell into my bag. I gave the canister a little shake, and still nothing. Tilted, knocked, and more violently shook the canister to no avail. I started to lose hope when I turned around to see a somewhat concerned and alarmed employee, who called over to the manager. He kindly removed the entire walnut canister from where it sat and also failed to unstick the walnuts, so he opened the entire container from the top and sprinkled my desired amount into my bag. So helpful and nonjudgmental of my walnut-induced mini fit. 5 stars for helpful and attentive staff- unfortunately I need to remove a star because the cashier at the checkout failed to give me the buy 2 get 1 free soda sale, and I ended up paying for 3 bottles. read more

Publix is where it's at. Publix subs are the best. Especially the buffalo chicken. And for breakfast, try to get a premade deviled eggs with green olives. That's my go to, even if I've already had breakfast. read more

At 71,000 square feet, this is the largest and nicest Publix I have visited, and I have been in several over the years. Not only that, the lighting was great - my eyes didn't have to adjust to it. The selection was fantastic - more items than typically carried - largely due to the floor space. And the staff - outstanding. read more

I recently needed a prescription filled for an antibiotic and went to Publix, where they gave me the drug for free. that's right, free. a day or two later I also needed a drug for pain. The associate helped me get a discount even lower than the Publix discount from an online website. Needless to say, their caring and helpful service will bring me back. Thanks Publix for making me feel a little better when I was really hurting. read more

Pharmacy staff is very nice and very efficient but don't get your prescriptions filled here if the prescription is something you need to carry around with you because Publix only has giant bottles that won't fit in a pocket or pocketbook. Even when you ask for a smaller bottle with a prescription label on it--they won't give it to you. Your alternative is to carry around a bunch of pills in an alternate container without a label--not a good idea at all. I tried emailing corporate and they confirmed that it was a corporate decision not to provide pocket size containers (so don't blame the store staff all of whom seemed very nice--blame corporate). Very disappointed that Publix selects bottle sizes for their needs not for the needs of their customers.. read more

This is the Publix I usually visit and I always have a good experience. The employees are friendly and the building is clean. Publix always has great deals and the prices are fair. I usually end up buying something I didn't go into the store for. The Publix brand food is also pretty reliable. I just recently bought a container of assorted cookies and they taste great. read more