I want yall to know I WAITED 30 minutes for two chicken tender subs. I came in at 12:11. They took 30 minutes to make 2 subs. When I finally get to the line... they are out of tenders at 12:45!!!! HOW ARE YOU OUT OF TENDERS ARE LUNCH TIME! They didn't offer to give us a wait time. They just pretty much told us to get BENT!! We had service members waiting in line before me. They are only on lunch for AN HOUR!!! They went back to lunch hungry because yall were really just too lazy to give customer service. Why in the world would you see your outta something and not think to drop more tenders!!! I will be filing a complaint because how does the manager accept this kinda service. Everybody in the back giggling why people are waiting almost an hour for subs!!! Worse Publix is experience I have ever had! If I could rate 0 I would because you obviously have trained your staff to move with purpose or customer service!!! read more

I like the birthday offer of choosing between a 1) pint, quart, or half-gallon container of Publix or GreenWise ice cream, frozen yogurt, or sherbet; or one Publix Bakery bar cake. Very nice offer. They also give a welcome gift when you sign up for rewards program. Good price on fresh cut flowers. I've had fried chicken at a family event from Publix and the chicken was really good. I plan on trying more from the hot foods when I stop back in. Grocery store well lite (indoor & outdoor) and clean even the restrooms. read more

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While in North Carolina, I was surprised when I found a Publix so far away I only thought they existed in Florida. I loved it because I felt I was home well stocked, clean, and with great Customer Service. The food choices were super awesome. read more

Publix Supermarket - Grocery Near Me - Fayetteville, North Carolina

I stopped in here to grab lunch and some water. It's a nice store, similar set up to most other Publix stores. The deli took a little long to get service, but was delicious as usual. read more

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Had my bakery order for a birthday cake cancelled last minute! Super inconvenient and looking at the previous reviews, this is the norm for this location. read more

Out of town quest that needed meds pharmacy individuals went out of their way to take care of me... thank you

I went in cause I heard they'd steam your seafood for you and they did. The price was really good and it was really good quality. The person at the seafood counter was super helpful and was quick as well. I liked going in and the look of the place and scenery overall was good. I will be back. read more

This is my second time placing a deli/catering order in advance and they cancel my order. This time I ordered gifts for my mother grandmother and mother in law for Mother's Day.placed the order on Thursday to pick up on Saturday 2pm and they cancelled it saying they are fully booked. If you're booked why am I even allowed to place an order in a time slot? read more

I ordered my daughter's bday cake on Tuesday to be picked up Saturday and on Thursday 2 days before the party I got a call letting me know they have to cancel because the slot was full. In the message they only have slots after 5 so I went up there an then it changed to they only have slots after 8pm!!! Are you kidding me then the only thing they could offer was for me to buy a cake and have someone write on it but if that's what I wanted I could've went to a regular foodlion or Walmart and got that if that's what I wanted but I went online to bakery catering for a specific themed cake for my daughters themed party. This is unacceptable being that I've worked for a grocery store for over 7 years as a bakery manager and we make it right for the customer and they did not . My babies bday is ruined because she picked the cake SHE wanted and now with no time to spare I have to figure out what to do with no time at all. Maybe get your online system together and block out times and dates that aren't available for the customer!! I will never get a cake made from Publix and will be blasting them on all platforms..cause looking at all the reviews this has been an ongoing issue for a while and nobody does anything to fix it!! read more

Publix sells clean food for a reasonable price including a great dealnog non-Gmo food that research shows is harmful to the body. I was ordering at Amazon until I went to Publix and saw they beat a lot of Amazon prices, such as low-mercury skipjack tuna for $1.99/can and Amazon was $3.99/can in bulk. Their organic produce is a little high, except for when they have organic blueberries and strawberries on sale. Non-dairy, coconut cream yogurt is very good w/good prices. Grass fed steaks are juicy and delicious. If on a budget, you can shop here just be careful. They have excellent sells and markdowns. I highly recommend it. read more

Had such a great and relaxing experience at Publix today. I just came in to take advantage of the bogo sale and use my $5 coupon, but left with a big smile on my face. From my first step in the store I was warmly greeted by staff members and from the time I left the same occurred. I love when Publix has their buy one, get one free sale as I clean up on items I may have never tried if it was not for this sale. I got some kombucha, spinach, milk, yogurt, and hummus all for around $11. Why $11?!? Because they have a great price guarantee that if the price of items do not come up correctly that they give it to you for free. So, I was able to get two of the kombuchas for free as they did not ring up as bogo. The manager and the staff took care of me and made me feel so welcome and cared for. I haven't experienced this at the grocery store for a while. I just wish my budget would allow me to shop at Publix when everything is not on sale--love the store and the experience, but not the prices. But, you know I will be back soon!!!! read more

This is a great place to get a sub if you have an hour to kill. We stayed in line for an hour to get 2 subpar subs made. The deli employee decided to have a 30 minute conversation with a customer while making her 2 simple subs..it should've taken him 5 mins since one sub was ham and cheese(that's it). Then they proceeded to be out of ham when I needed my sub made. Also since when is oil and vinegar not offered as an option? Oh wait, because they "ran out." You're in a grocery store..go get some off the shelf to restock. So another 5 mins added on. Employee couldn't remember my order seconds after telling him. Will not be back. I've been to many Publix in SC and have noticed any Publix with elderly workers run way faster and more smooth than the ones with young employees. read more

If your pick up for catering is at 10am come at 1pm it may be ready then or you may have to wait another 3 hours. I'm still here

I ordered a sushi platter for a themed Xmas party 2 or 3 wks in advance. I went to go pick it up and they didn't have it. I wasn't the only one they screwed over either. They were very nonchalant of the massive inconvenience they caused. Don't trust them to have your order done. I'd give them a zero star but I have to give them 1. So pissed about their customer service and lack of it read more

This location is absolutely lovely; it's like the service flows without confusion, and that's why I enjoy shopping here. Also, the meat department....10 out of 10 ! I will be back! read more

what is happening with the quality of Publix? I always order my deli and sub orders online so they are ready when I get there. I give them about a two hour notice. this is the third time I got there and the order was not even started. there were 4 employees, one was working her tail off while the other three talked. the young man that took care of me acted like I was a bother. I already wrote to home office once on this issue and got nowhere. they have now lost my business. what a shame because I loved this store read more

I will never order or shop at this publix again their bakery is terrible and their 24 hour is a scam don't trust it I rather go to foodlion or any where else from here on out and there managers are a joke read more

Awesome customer service. Everyone is very friendly. I love the positive vibes from that store. I'm always coming back. Their food is so delicious especially their cookies for the kids and Cuban sandwich read more

Very disappointed in the deli service today. I placed my order on line and picked up on time however upon getting to our destination found that one of our sandwiches wasn't made. They made 2 of the same in stead of 1 ultimate sub And 1 BLT. Then I asked for avocado in my sandwich and I got tiny cubes of unripe avocado​. Also, the tomatoes were not put into the sandwich but laid on the top of the bread making the sandwich mushie. The quality has gone down. So disappointing The Deli also had no potato wedges but as always, the fried chicken was delicious. read more

I'm a Native Floridian so I have been shopping at Publix my whole life. I was so excited when publix came to Fayetteville but unfortunately the quality I was accustomed to in Florida did not carry over into North Carolina. This is the second time I've gotten wings from Publix and found raw chicken.. red raw chicken! It's absolutely disappointing and disgusting.. after today I'm done. read more

Publix Supermarket - Raw chicken wings - Grocery Near Me - Fayetteville, North Carolina

I had an event coming so I placed an order from the deli/Catering for a 50 piece chicken box, a few days later we went to pick it up and brought it home and this is what was giving to me!!! You couldn't even pick up the chicken, that skin a falling off the meat looked pink! I was super disgusted because I CANT BELIEVE THEY HAVE GIVEN US SOMETHING LIKE THIS!!! My event was in a few hours so i called and talked to the manager and he told me that he can replace the chicken with party wings *which is the last picture on the bottom* he said if the breader was the problem then we can cook them naked I agreed i ask him will there be flavor to the chicken he said yes!!! We got the chicken home an hour before the event and that was the most flavorless chicken I've ever eaten!! Super disappointed that we had to surve our guess this chicken. So if your looking for chicken for an event skip this place! read more

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Is there a reason that the younger bagging girl with long braids was heard saying "White trash" by me. I was standing away so I did not hear the context but those words are enough to know this is inappropriate behavior by an employee or person. The store looks nice and clean, a lot of options for products but this left a very bad taste in my mouth before consuming the groceries I bought. read more

I have trouble finding my babies formula in stock in different Walmarts, but this store always has it in stock.

Publix is a very nice boutique-style grocery. The fresh flower department when I first walked in the door was the thing that made me know I was going to like it. On a slightly down note, however, I am still looking for groceries down here that cater more to gluten-free needs. I'd also like to find more organic fare available. read more

I ordered a customized birthday cake for my grandsons 3rd birthday from the Fayetteville store off Raeford Rd. After some initial problems we got it figured out. I ordered online so it sent my order to the catering dept. instead of the bakery so there was some confusion about the design and toy that went on the cake but like I said we got that straightened out. The cake was awesome! The icing was just the right amount of sweet (ordered buttercream icing) and sometimes it's too sweet but theirs was great. The cake was moist and had a good flavor to it. Definitely will buy from them again. read more

I called my sub order in 20 minutes before picking up and had them repeat the order back. Got to deli 3 people working behind counter, since they asked when i would be there I assumed it would be ready. I get to counter they have no clue..make my order wrong and only have 1/2 my order written all 4 subs were wrong. So I go to front counter ask why do you take call in orders to not have them ready with 3 people working there and its not busy. The woman at Customer Service looks and says "oh wow" nothing else. I look at her and go really??? She still has nothing to say... Never ever will I go and use that Deli again. Worse part I asked for Publix brand and got all boars head.. If your head is not at work stay home!!! read more

I do a lot of grocery pick up and it's always smooth sailing. They bring out the groceries in a timely manner and I have not had a problem with missing items. The staff are always friendly, and the store is pretty clean. Always a pleasant shopping trip at this location. read more

Very organized, clean, friendly, and well stocked. While grocery store shelves remained clear of bread, Publix had the brilliant idea to fill their bread aisle with their fresh baked loaf's sliced sandwich thin. Interestingly, as new as this location is, during our shopping for needed items, we had several people mention we check Publix. The produce department maintains high-quality fresh fruits and vegetables. This store maintained superior customer service as they had excellent teamwork in keeping their aisles well stocked, cleaned, and organized during a very hard time within our community. This grocery store is undoubtedly well managed. read more

Customer service is amazing! The store is very clean and they are well-organized. Zelita iscan awesome cashier with a smile as big as Texas. read more

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Publix is my favorite grocery store-- hands down, hands up. I drove 40mins from Lumberton, NC to shop at this Publix. This is a fairly new location but it definitely lives up to the Publix brand. I received the same personable service as I have from most Publix experiences. This location has a huge wine section with a Wine Specialist on hand to assist with any questions. The weekly specials were well-stocked. As always, I enjoyed my visit. read more

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Definitely one of my favorite places to grab a sandwich. Pub subs, I recommend the chicken tender sandwich, are always fresh, filling and made by really nice people. The interior is super clean. Publix has a good inventory of staple foods and a variety of specialty goods. I am especially fond of their meat counter. The butchers are always up to suggest a good cut of meat for dinner or even provide inspiration to make an otherwise boring baked chicken into something tasty. Solid grocery store. Fresh meat and produce. I love the sandwiches so much, I go solely to Publix for lunch sometimes. read more

Today was my worse experience at Publix seafood section. If you don't want to we've ppl don't work there. I have never experienced this before and it was very unpleasant! read more

I miss Publix more than ANYTHING from the south - and we have 2 adult kids still living in Florida. My husband and I will be in Fayetteville N.C soon and I can not wait to hit Publix!! I may stay all day. I'll give managment a heads up on why I'm crying tears of joy and filling a cart with Publix sweet tea as not to freak them out!! Soo if you live in the North East like we do now it's pretty much hit or miss with your local grocery stores. We are in the Pocono area. Good Shop Rite there but not as good as a Publix so no need to go the extra mile for so so. NONE of the markets bag or carry out your order. No awesome Publix subs no pre ordering anything. Honestly if there was one an hour away I'd be happy to make the drive for all that Publix offers!! Clean clean clean stores outstanding customer service and the list of I love them goes on and on. read more

Absolutely the worst customer service I have ever experienced particularly from the pharmacy. The clerk literally hung up on me and told me to call tricare when I inquired why I was being charged for an Rx i have never been charged for. When tricare called back on a three way call she was rude, said I could have handled this days ago when my Rx was initially ready and said she didn't have time to sit on the phone with tricare to resolve the issue because she was too busy. Well excuse me Publix, guess I can take my pharmaceutical needs elsewhere. read more

I go into Publix almost everyday and spend about 60 to 80 bucks. I usually bypass the deli as they work at a snails pace and there is only one person in the meat department. There was only two people in line, so I decided to wait. I waited 25 minutes while 3 other employees in the vicinity were doing what, nothing!!! I went to talk to that gal at customer service to leave feedback. She admitted that other employees think the deli doesn't operate the way it should. I agreed, and mentioned it was not my first time with this experience. So the customer service employee called the manager and "Manager Matt" came out to give me a do nothing apology and to lecture me on the deli needing to follow procedure. So until your procedure is to put more staff on, you can save your lecture when you try and graduate from your next cracker jack box managerial academy. I left with nothing after spending 30 minutes in the store. Publix is no longer my go to place with an attitude like that after an unreasonable wait time at the turtle deli. Matt/Deli = F minus. read more

Excellent customer service. I stopped in this morning to kill time during an oil change and didn't pass a worker that didn't take time to acknowledge me. A woman putting out sandwiches stopped what she was doing to help me find my Harvest Snaps. The cashiers were waiting at the top of their lanes to greet me. Oona (listed on my receipt) checked me out and asked if I found everything okay. A team member even stepped over to bag my groceries. I usually don't shop at Publix but I'll be sure to put it on the radar due to the level of customer service I received here. The prices were normal so it's really not a reason to go elsewhere. read more

I never thought I'd write a review for a supermarket but I gotta give it to this Publix. I'm a little picky about the meat I buy (prefer humanely raised, etc.), and while I was at the deli counter, a manager came by, asked if I needed help, and said that if they didn't have what I wanted, he would try to get it stocked. It turns out that they do have a couple of humanely sourced meats (e.g., Applegate sausage), which is more than I can say for Food Lion, which has exactly zero. A couple of other people at the store helped me with some other things, and they were all really nice. The store is very clean, decent prices and selection. I like that you don't have to have a loyalty card or sign up for anything -- if something is on sale, it's that simple. Somehow, I left the store in a better mood than when I walked in. I'm not saying that this Publix is therapy, but it's a better experience than other supermarkets. read more

This is an amazing grocery store. When I walk in, I am almost blinded by the shiny sparkling floor. The store is always clean and shelves are stocked. The produce department stocks a plentiful variety. The meat counter is sheer perfection and of top quality meat/seafood. There is no other grocery store around here that can beat the customer service. Publix has the absolute BEST employees! I am always greeted with a friendly and sincere employee. This is my favorite grocery store! read more

I'm a big nutrament vanilla fan. Most stores don't have it so I was stoked when I found out there was a Publix near where I live in Fayetteville. One day last month I decided to go shopping late at night to pick up those and some other food. Well I make a bee line to the pharmacy and pick up the drinks. It must have triggered somebody because all of a sudden there is this African American Manager who will not leave me alone. Doing the general "how you doing sir." Every few minutes. Well I'm walking down aisles looking for deals and wouldn't you know this guy just always happens to be right behind or in front of me. Made my way all the way to the deli on the other side of the store and picked up a chicken, look who is there, same guy. Then finally I'm ready to go pay for my groceries and this dude is walking lock step with me. Already annoyed I go over to the self checkout. By the time I'm done paying for my things, he just happens to be at the front now "just hanging out." I was so close to yelling at him but I just left. Been too pissed to go back since. Eventually I will come back and when I do, this happens again I'm snapping photos and going straight to corporate. read more

Most of my experience with Publix comes from my visits to Kissimmee/St. Cloud where the friends I was visiting (and I) would go to Publix to stock up on groceries for my week-long visits. I hoped Publix would come to Fayetteville, NC, and they did not long ago. I have found Publix to have reasonable prices, a good variety of stock, good service, and fairly competitive with other grocery stores in the area. Every Publix I have been in has been well-lit and well-arranged. read more