I needed several old lamps rewired. I also needed updated shades. This is the place to go. Within…read morean hour it was done. I highly recommend this store. Five stars

Excellent service and always a smiling face when you walk in. Very knowledgeable staff.read more

Avoid this electric supply house. If I could give this company a -100 star rating I would. I bought…read more$1,500.00 worth of electicical trim, plugs, switches,  covers, and dimmers. I'm not an electrician so I do not know what needs to be a 3  way. So I took a count and ordered what I needed and then had my electricians install what I had bought. Come to find out I was missing some GFCI plugs and 3 way switches so my electrician picked them up for me and told me I could return what I had extra to Elliotts. I came in with my invoice in hand and they told me that they could not take the material back due to a 30 day return policy. I asked were dose it say that on my invoice? It did not inform me of this policy and he goes into a office and brings out a piece of paper the reads all return must be done with in 30 days. So I asked how is a custom supposed to know what your policy is when it's not post for us to read? His reply was this is our company policy.  It was not like I was trying to return special order material (light fixtures) this is common material they keep on hand. Futher more the material that I was trying to return was at the most $200.00. So I will eat this cost and sell my left over material in a garage sale for pennies on the dollar.  BTW - I am a General Contractor and I bid jobs all the time. I will make it a point to make sure the electrical contractor on all my commercial or residential jobs does not use any material from Elliot Electric Supply on ANY of my jobs. My suggestion is that we all need to bring back customer service and if the companies we are doing business with can not supply us with the customer service we deserve we go elsewhere and show them what it feels like to have their money wasted and taking away from them. These businesses really need to realize with out a customer you do not have a job or business. Customers should always come first. I contacted Elliott Corporate office on January 23rd and was told to take pictures of what I was trying to return. On Friday the 25th I asked Anything on my material to be returned? I got a reply You'll hear from the branch manager. I replied Ok thank you. Today January 29th I sent a message at 8:37 that I have not heard from their branch manager along with a copy of the rough draft of what I'm  going to post about their customer service. Elliott replied I take it you didn't like the Branch Manager's determination. Or did you not hear from him? I call corporate and told them NO, I was told that they will call the branch manager to remind him to call me. Now why should you have to remind your employees to do their job, come into work, take lunch, and to give quality customer service? No business owner will ever have to remind an employee that today is pay day.  Elliott told me that they did not like my post and said I was being unprofessional. I explained that this is my 1st amendment right and it's called freedom of speech.

Cannot say enough about the great service we received from Keith at Heart of the Hills Electric…read more Our initial inquiry call was returned promptly and Keith showed up to give us an estimate at the appointed time. His work quote was far better than others we received so we decided to have him do the work we required. He showed up with an assistant but we were only charged labor for one person. The job was done efficiently and in a professional manner. The billing invoice was for exactly the amount we were given in the estimate. We will recommend Heart of the Hills Electric to all our friends and neighbors.

Beware of Quotes. Received quote and the bill sent duplicated services at a higher price. So now…read moredo I believe anything that was told me from the tech they sent. Will not use them again.

I was driving a smaller vehicle today while my car was in the shop and was nearly runoff the road…read moreby one of their vehicles. So I went around the vehicle and got in front of them and they started throwing hands at me. If you're going to treat your community like this, you probably treat your customers just as poorly. I'm thankful I was able to react quickly and slam on the breaks to avoid being sent into the retaining wall. It was a female driver. And honestly she likely didn't look before changing lanes.

We had an issue with our order. Missing items ordered were not included in the order pickup. ET,…read morethe store manager resolved the issue. rl