I love this place and have always gotten amazing customer service every time from the owner and night staff - since my first visit there! I need Kratom for severe back pain and have moved back home recently after living in Los Angeles for 14 years. This guy has the stuff! Great prices, great variety, direct from farmers! You buy per ounce capsules or powder and I have to say his red maeng da doesn't make me feel anxious or sick like my usual online vendors product has been recently. Bring cash - it's cheaper! His prices are competitive to what i was paying in la too where you can find Kratom at almost any smoke shop. They've got cartridges for my vape pods I couldn't find anywhere but online for great prices too! More Ejuice and nicotine salts than you can imagine and good brands - an experience I haven't really had elsewhere in the area. Rolling papers, Cbd, cigar room, cigarettes at low prices, snuss, chewing, disposable vapes, glassware, it's like a wonderland!!! I stop by here pretty much every week and have great convos with the owner- a great place! read more

My husband and I stopped in this morning to buy e-cig juice, (I waited in the car) My husband told me, the older man that was working was very rude to him. Every time my husband tried to ask a question he snapped at him and was very short. He also told my husband that they don't do taste test and if he didn't like the e-cig juice he bought, then too bad he can't return it. We just moved here from Washington State and we were looking to find a shop near his work and our new home that was convenient. We definitely will NEVER be coming back to this shop. read more

My second time going to puff & bean and they were very kind and ready to help and answer questions. It was honestly a great experience

Let me first start off by saying that I NEVER leave reviews, good or bad, however, I felt the need to leave a review about an incident I witnessed today at Puff n Bean. So I was at Puff n Bean today, and a guy came in with his mom, and they were shopping around. Another customer in the store was looking for something that Puff n Bean didn't have, so the gentleman that was with his mom said "Hey man, if you google what your looking for on your phone, I'm sure there is a shop around here that has it." The customer was greatful for the suggestion and left the store. The guy who came in with his mom, asked the guy behind the counter if he could see something that was in the case, and next thing I know, the guy behind the counter, who I'm assuming was the owner, started freaking out! He started screaming at the customer saying "Why would you do that!? Why would you tell them to go buy what they're looking for at another store!?" The guy with his mom was calm, and explaining that since they didn't have it, maybe somewhere else would. The guy behinnd the counter just kept screaming and refusing service, then started telling them to get out of his store, and followed them out the door and proceeded to stand in the door way screaming "GET OUT. BYE. BYE. I DON'T CARE WHAT YOU HAVE TO SAY. BYE." He even started yelling at the customers mom, which to me was very out of line. I left after the incident, without purchasing anything, because honestly that whole situation was disgusting. I have spent a lot of money at this shop, but after today, I can tell you that I won't do that ever again. The gentleman in the store was just trying to help out another customer who couldn't find what they were looking for, and he was treated like he did something wrong, when he didn't. I feel that the guy behind the counter was VERY unprofessional and disrespectful, overall. So save your money for a store with better products and better customer service, everybody! read more

Adam was helpful and courteous despite it being smack up against closing time. I only noticed it was that late after I had made my purchase -- a cool incense holder and ten sticks of incense -- and was in my car. Great shop! read more

Awesome place to shop. I get all my kratom there for my aches and pains. Always helpful and they offer to wait for me if I can't make it there before closing time. read more

Warning: don't buy anything from this store. terrible policy.. my buddy bought a vape here that quit working the next day, the store would not exchange it or help fix it, 100$ down. the drain.... never going here again . read more

Do not purchase your vape products here. They break easily and the owner will throw a tantrum when you kindly ask why your product broke after a short time period. read more

Can I give this place less that one star? I was almost completely ignored when I walked in. Guy at the counter didn't seem to give a damn if I bought anything or not. My biggest gripe tho, ya can't sample the flavors!! Or so he says. The flavor book clearly has a whole page that reads $1 samples. Stay way from this shop if you vape!! read more

DO NOT buy your Vaps from here. My girlfriend just bought me one yesterday and I go online and the same Vap is $40 CHEAPER!!!! Called to ask if they'd match the price online, and he said no. Thanks for getting me and my girlfriend for $80 in less than a week. You guys are super awesome and a TOTAL RIP OFF!!!!! read more

I went to the shop today. I saw Adam, he was awesome! Best shop in Carlisle. See Adam ,he is the young guy who works at night. Don't see the old man during the day, he is rude. There are many vape options. I bought one, Adam gave complete directions, showed me how to operate and fill the pod. I recommend this place if you are new to it! read more

I stopped by this place to pick up some shisha and hookah supplies and could not have better things to say about this place. Awesome selection of hookah supplies and the owner was there and he was super helpful and friendly. The prices are fantastic and he gave us some great recommendations. I would highly recommend anyone who is looking for good prices and quality stuff to go here. Also it's in a great location. read more

WARNING: I would NOT recommend buying a smoking/vaping apparatus at this establishment. After speaking with the extremely helpful young lady behind the counter, I made a purchase based on the recommendation I received. The kit I bought was in a box that was sealed with plastic. Upon attempting to use the product for the first time at home, I found that it was faulty, through no fault of my own. The tank leaks and the fluid caused blisters on my mouth and fingers from leaking hot liquid on me. I returned the next day to return the item and/or get a replacement. I was told that this was not the first time that product had been reported as doing the same and it was suggested that I buy a new tank. I decided I just wanted to return it, but was told that is not possible and that I would have to deal with the manufacturer. Dealing with the manufacturer is just as horrible and now not only am I out of $80 bucks, I am required to PAY shipping to send it to the manufacturer and there's no guarantee my item will be replaced. I could be wrong, but I do not recall seeing any information at the store stating such and there absolutely isn't anything on their website about it. I cannot believe that I bought a crap-product, never even got to use it, but now it's my issue to deal with. I've worked in retail many times throughout my life and have NEVER heard of such a jenky policy. Had I known any of this, I would never have bought a product to begin with--why would I take such a risk?? Absolutely ridiculous. I'm still in complete disbelief.... read more