UPDATE: 12/12/2024 - Excitement customer service did an EXCELLENT job resolving the issue. Puffco…read moredid not respond in their own window of service, and Excitement offered to replace the product and even verified that it was working/charging so I just dropped it off and headed on my way. I am upgrading this to a 4 star review. I am taking a star off only because they need a better agreement with Puffco. I understand that the restrictions were caused by Puffco policies and they may be protecting themselves against bad actors, but when you end up with honest people paying in time and frustration that's not a real solution either. Backround: I was sold a Puffco that had a defective vaporizer - it wouldn't charge. I promptly brought it back the next day - item had never been used. Was told that the policy for the product was everything had to be done by the manufacturer. No offer to make it right - and simply exchange the item. Basic inspection would have shown that this had never been used. Plenty of excuses were given - but no actual customer service or responsibility taken - it was all someone else's fault. The point of using brick and mortar is for convenience and making returns easier. The product would not charge. This was demonstrable in less than a minute, but I apparently had to send a video to the manufacturer for them to pay attention and I still haven't heard back from them.

This business sold me a new and defective product and would not accept the return just a few days…read morelater. Any retailer would accept such a return. Not these greedy scumbags. AVOID! They'll sell you low quality products and keep your money when the products fail. Who runs a business that way? These shady people do. Just look at the place and form your own conclusion. Scum.

Main Line Mom, 50, occasional closet smoker who would rather stop, decides to go to 'vape shop' to…read morepick up juice. She consults Yelp and finds that fellow Yelper Nando gives this place high praise. Bonus: it's not in the city. Somewhat apprehensively, MLM heads over to check out supply with 15 year old who knows everything in tow. She enters, pretty quickly feeling very old. There are water pipes (AKA bongs) with all kinds of designs - Star Wars, Sponge Bob, etc. Vape devices. Racks and racks of juice. She feels she has walked into what her generation calls a 'head shop' and that she should probably be wearing a Grateful Dead T-shirt. Her lavender polo and neat khaki shorts feel very out of place. She is sticking out like a sore thumb, she feels. 15 year old thinks this is the best place on earth, and is gently reminded by MLM that he's not old enough to be here on his own and don't even think about it. At first both sales associates are working with other customers, one on the phone and one in person, so she mills around wondering if they think she's as out of place as she thinks she is. Finally, one associate becomes free and asks how he can help her. He is professional, responsive and puts MLM at ease. USA made, fruit/dessert flavor, no nicotine in the juice. Check. She is offered a half dozen to smell and decides on a few. They give her a 10% discount without any prompting, which was nice. Also, no surprises, they remember Nando fondly when they ask 'how did MLM hear about this place?' She would definitely go back, as there is a good selection of what she wants, and despite the fact that she is definitely old enough to be the mother of basically everyone in the shop, they are nice to her and even asked for her ID. Good move, young dudes.

I was in the area and needed to replace a vape pen. I goggled vape shops in the area and Vegas…read moreVapes closet. Upon coming through the door, I was greeted warmly by the staff and was asked "how can I be assisted". I informed "Dan" of my needs and he presented options to me and I made a choice based on the counsel provided. Dan also offered information on local legislation concerning vaping products which I found to be helpful. I am happy to find this vape shop in the suburbs that was solidly stocked; fair prices and with good customer service outside of Philly. The product that I purchased was just what I was seeking and I plan to return in the future.

Great selection and fantastic prices. Owner is also really…read morenice and knowledgeable. It will be my go to shop from now on

Eddie is the owner and was extremely professional, friendly and knowledgeable. Nice, attractive new…read moreshop. Very large selection. I have a feeling if you cannot find what you were looking for here, it may not exist. Highly recommend

I bought an Innokin Coolfire 4 TC 100 iSub 5 Vortex Kit there last week and paid $134.99 before…read moretaxes. It is my first ever vape so and the only vape store I've ever been in. Shame on me for not googling first! The MSRP for this item is $59.99. Shame on Atlantic Vapor for a 77% markup. The staff was friendly. That's the nicest thing I have to say.

More motivation to buy online. I've been in there three times and was only able to make a purchase…read moreonce. They seem to only ever have one person working at a time. Today is Sunday, November 11th. I went there about 2:00. Walked in and there were about five people in the shop and one employee. About four more people walked in while I was waiting. I felt bad for the employee because he was really trying to help people. The one time I was actually able to talk to someone there, was about 1:00 on a weekday. So it was very slow. The guy was really helpful and I was happy. But the next two times, I just didn't have time to stand around. Which is a shame because they seemed to have a pretty good selection.

Hi! This Vape Shop is one of my favorite places! It is…read morealways fully stocked! I was in a rush a few weeks ago; when my pod for my Novo 4 completely broke into 2! I went into full panic mode! I ran into Sessions and asked if they had any replacement pods or a pod! They were completely out; but they helped me out... There was an open package of pods; and he gave them to me for free! Now, mind you, I had just bought coils for the pods earlier in the day! The employees of this vape shop go above and beyond! I highly recommend stopping into this Vape shop if you vape! Close to Villanova University, Rosemont College, Bryn Mawr College... With other schools in driving minutes!

Sent my parents in because my dad was having foot pain so I told him to just ask for an indica…read moredelta 9 gummy of about 10mg dose. These people conned my parents into buying $80 of synthetic delta 8 bs on TWO PACKS and they never even got what they went there for because the people behind the counter refused to let them buy it and kept convincing them to buy other stuff. I used to go here and will never return knowing they only treat their customers as cash machines.

Grabbed a bag of tobacco on my way home to save time. First…read morethey were almost double the price of where I normally go & the tobacco was so dry & tasted horrible. So I had to go to my normal shop & buy another bag.

Number 1 they don't care how old anybody is I've seen 12 year olds walk in a buy stuff and the…read morestaff there only care about getting you in and out they don't know anything about vapes and they blatantly will tell you they sell illegal goods.

This used to be my go to vape spot, but there selections has gotten so much worse as the years have…read moregone on. They have stopped accommodating their guests, they have stopped the complimentary waters. They must have new management because the things and deals they used to have are gone. Everything is much more expensive and always arbitrarily rung up, and they constantly serve underage customers. Sadly I am moving on to a new smoke shop in the area.

10/10 customer service skills. Ahmed the goat. Very well priced and i wouldn't go anywhere elseread more

Great service and a wide range of amazing products! You walk in and the first thing you see is…read moresmiles! Very good selection and of disposables which most people like. I'm a box mod guy myself.

From the owner: Free Sample THCa, Free Refreshments, Biggest Vape Shop in townread more

Great cigar Lounge in King of Prussia mall. The staff are friendly and knowledgeable in all aspects…read moreof cigars. They have a good selection of cigars and also sell accessories for the cigar aficionado. They have a br that only sells soda and coffe. No alcohol but if you become a member you can byob. The store looks a little outdated but the have a great hvac and smoke extractor system in the store. They do need to get some more loubge chairs to relax and enjoy your cigars. They do have a private room if you want to have an event. Great place to watch an Eagles game and enjoy a tasty, robust cigar. Definitely will be visiiting again when I am back in Philadelphia

I do like it here. I've seen better cigar selections out there, but I've also seen worse…read more Having a bar where you can smoke and enjoy a non-alcoholic drink is a nice choice. It's 10 times better than the other cigar store in this mall, that's for sure.