My favourite vape store in town! The people who work here are so friendly and helpful. I have…read moreshopped at other vape stores who are always too cool for their customers and end up closing a couple months later because of their lack of service, so Clouds is the only vape store I shop at now. Parking can be a little tricky, so try to come during non-rush hour so you can park outside. Their selection of juice and devices are great and there is always something new to try. They are very knowledgeable about devices as well and so helpful for beginners who might be intimidated by other experiences. The prices are fair and if you buy in volume they will always offer a discount. They are really good at replacing defective coils, and when you switch devices and have extra coils you can always bring them in to trade-in for new ones too. I love that it's always busy here and sort of a meeting spot for avid vapers. Good sampling bar too for trying out new flavors also.

Been trying to figure out why i always cough when i tried vaping. Been to a ton of vape shops. The…read moreowner and his staff explained to me that I needed to match the voltage with the vape device, the coil and the strength of salt nic to make it work. at last I have a vape that works for me . They even offered to let me return the coils if they were not the right fit. Now I can use vaping to reduce my nicotine intake step by step to eventually quit. These guys rock.

Ok. Full disclosure, I'm a pipe smoker and hobbiest. I had sought out this shop in hopes that they…read morewould have a few pipes and some tobacco. That was not to be the case. They have a little bit of pipe tobacco and no pipes. Except just a few of the glass ones, but this is not a head shop by any means. Now, all that said, this is a charming little shop with mostly cigars and a magnificent proprietor and regular clientele. I ended up being offered a coffee and some great conversation. These small local shops are hidden gems. I didn't spend a dime but got incredible value. I hope this review will send them some customers for their fine selection of cigars.

Big containers of loose leaf tea on the front counter welcomes you n then u turn ur sight right and…read moreyou see big display of cigars. There are cigar pipes to purchase which are of different types and styles. We didn't know if we wanted to purchase anything or not but the store was interesting to explore. The owner or maybe the worker at the store helped helped us find finest cigar which was around $35 but the range of cigars are from $10 up until $100 or maybe more.

I went to the new Commercial Drive location at 1875 Commercial Drive location…read more The store is immaculate and not only organized but esthetically oleasing. Definitely take pride in the store. Easy to shop in and looks great. Very well thought out. Customer service was knowledgeable and frabkly, excellent by both gentlemen in the store. I was immediately asked if i needed help and was assisted with what i needed and not with what was most expensive. Super happy with my new vape and the different flavors. A younger guy came in and they asked for ID so they are following rules and not selling to underage folks who shouldn't pick up the habit anyway. Service couldn't have been better and pricing is beyond fair, and more reasonable than i was expecting. Will support them in the future for my vape and hookah needs.

Great selection of product, very swanky and posh decor, and knowledgeable staff…read more I come here when I'm in the neighbourhood, though it isn't my first choice. Not that there is much to complain about. My only semi-gripes.. And this isn't really a fault of theirs, just sort of a missing perk that's pretty standard in the vape community. When I came in asking about my RDA's build, the girl working there asked where I got it, and I said my friend gave it to me. The girl then said something along the lines of, "We don't sell this here. Maybe you can get your friend to deal with it." Which, I guess I understand to a degree. (Other shops will sit down with you, check out your coils and build you some for free.) Also, the atmosphere is really sleek and nice, but also can be a little intimidating. My friend came in with me once and she said she was uncomfortable the whole time and felt like she was in a gangster bar. This is obviously a subjective point, but is something I thought I'd point out. On the flip side, they have an adorable little puppy that hangs out there and makes me smile every time I walk in :) Would return, but again, not my first choice.

GREAT CUSTOMER SERVICE!!!! Kenneth takes great care to make sure we don't run out of special…read moreorder juice. The other guys are always great at helping when there's a problem too. GREAT JOB GUYS!!!!

This is my first yelp review ever and I'm only writing it because The service at this place was out…read moreof this world. I'm a total noob to vaping and the sales guy (I think his name was Pacu) was unbelievable! He was friendly and helpful and really helped alleviate a lot of confusion I had and helped me make an informed decision. His down to earth and friendly attitude made me a customer for life! In comparison, I went to a different vape store the other day called City Vaper, which was my first store vape exp, and was met by ppl who didn't know anything about vaping and just got irritated with me when I asked questions and told me to do my research online...I wish I had of came to lucky8vapes first! Oh well this store and especially the sales clerk, restored my faith in in-store experiences! I'm really appreciative and grateful for the awesome prices, the amazing environment and the awesome service! Thanks for the wonderful service

Lucky 8 Vapes is probably one of the best vape store that I have been encountered in Vancouver…read more I'm saying one of the best because they greet you once you come in and ask how you are and how can they help, the environment is always clean looking and welcoming and not to mention the staff will help you with you're need until you are happy with you're store purchase. I myself purchased the smok nord and it was misfiring in my purse which burnt the top part of the pod, Pasu and Steve who was there to help me kindly to switch it out with a brand new pod for $9.99. After replacing the pod there was still a burnt smell so they helped me soak it, moral of the story is they are passionate to help their clients. There is two locations one is on Cambie street and one in Richmond check them out! Really outstanding customer service.

I stopped by KushKlub the other day on a recommendation from a friend. I was looking for something…read morenew to help with sleep, that wouldn't be quite as intense as what I have been using. The store is right on Commercial drive and easy to find. They have great COVID protocols set up, with a sanitizing and mask station, and a socially distanced lineup with only a couple of people allowed in the store at once. It made for a relaxing experience. The woman who helped me was very friendly and knowledgeable, and understood right away what I was looking for. She narrowed down my needs with a few questions and offered a product that I am very happy with. They also had all the Houseplant sparkling water flavours, which I love, so I got a few of those too. When marijuana first became regulated I worried that in-store products would become overly limited, but KushKlub has a HUGE assortment of all kinds of different items and products. I was really impressed by all of the options, and no longer worry about not being able to find what I am looking for due to regulation. I'll definitely be coming back!

Good prices, not the best customer service.read more

Staff is treated like crap because of managements inability to listen. This is reflected in their…read moreattitude to customers. Toxic. Unable to order in a product I've gotten before because they weren't selling enough of it to bother.

Chill guy, really knew what he was talking about. 10/10 recommend. Better prices than the place up…read morethe street!

My new vape I bought was leaking and they fixed it right up. Good customer service and they are…read moresuper funny over there. One thing.. would be maybe a fan in their store lol to help with the cloudiness. Or maybe thats just vape shops are? Anyways! It's an awesome place

Excellent service,great rewards program.Neil is a very friendly and knowledgeable guy who…read moreunderstands how to treat customers and build his business.Spend your money here,you won't be disappointed!!!!