I stopped in the other day to get my mother in law something for her arthritis. The staff helped us…read moreright away. They were knowledgable and they had exactly what we needed. They actually have a really solid selection. I had a really good experience and I'd be back again. One tip, their card reader is currently down, but there is an ATM inside.

This is my favorite shop in town! The employees are all so helpful and friendly, I recently moved…read moreto NY and was unfamiliar with many of the brands they carry (they have an amazing selection!) but the budtenders put my mind at ease and asked me questions that helped narrow down what I would be shopping for. They even have samples (non-infused) so you can try before you buy! The shop is very well organized and easy to navigate. You can come shop, order online for pickup or even have your goods delivered. Loudpack is truly a no-stress, educational & happy environment. I saw some reviews talking about price, but I found their prices to be typical compared to other shops in the area. Personally I prefer coming to this shop because of the employees and because it's not nearly as loud or busy as other shops. Possibly because the shop is a little hard to see driving off the street, but it's a GEM!

Very knowledgeable staff, great selection of vape and CBD products. Highly recommended to anyone…read morewho isn't looking to overpay for their vape supplies and juice needs.

Exceptional! Stopped in today and was very pleased with the result. Dave is a no "B.S" guy when it…read morecomes to vaping. He is an expert, knows everything about every product and liquid. He took his time to answer every question I had. His goal is to help you quit smoking. Period. He won't sell you device that won't do that. I bought a "starter kit" from a competitor and basically grew out of it within a week. So Dave showed me what I NEEDED, not to just sell me products. Let me test the device and try liquids. What an amazing customer experience. PLEASE GO SEE HIM!

I didnt even realize this shop was in the plaza. I went to Home Depot then the Dollar Tree, which…read moreis right next to Premium Ecigs. I decided to go in and see if they had anything Id like. Turns out, had everything I needed. The lady at the counter recommended a few flavors and had extensive knowledge on the subject. You don't always see that, so I'm glad I stopped in. The prices are very reasonable and competitive. The displays looks great, shelving and the glass cabinets. It was very bright and open room, very welcoming. Everything looked cleaned. If you are looking for some ecig products and want a great staff interaction, go check this place out. You would be hard pressed to find some place better.

Great selection of juices, all searchable by ingredient through tablets on the counter…read more Knowledgeable and helpful staff. I don't know why anyone would go anywhere else.

Stopped by to check the place out and was very impressed with the layout of the shop, just…read morebeautiful! The selection of products was extensive and the service was excellent. Will definitely return soon.

Knowledgeable! So friendly and just fun.. he is quite the man and knows his stuff. I have…read moreincredible admiration for Phil.

Was a stickler on needing ID, which some would be upset but I actually found it refreshing to see…read morehonest business owner! (Even though I had to walk back home and there again, I truly didn't mind) my parents are both honest hard-working people and raised me with solid morals. Store was very clean organized well great customer service I will be referring others ! Have a blessed day .

Awesome friendly staff great prices and good products I definitely recommend them always cool stuff…read morethere

I was in New York for business and about two hours from my hotel when I ran out of juice. Oh no!…read moreChecked out Yelp to see if Ithaca had a vape shop and found Headdies. Its easy to miss if you aren't familiar with the shopping area it's located in. Im also pretty sure I parked illegally, but whatever. The staff was very helpful and quick to great me, even though the place was pretty busy. The employee I talked to helped me find something similar to what I usually buy in Texas. I only got a small bottle, because I had juice at the hotel, and found the price reasonable.

So much closer then the Turning Stone one, on Willows Rd…read more More upscale interior, very courteous, and professional people there. Like I was at The GAP! (this is a tease!) I got carded three times, so I know nobody else is going to get my order. I use their website, preorder, so it's very quick and painless. High quality and very enjoyable smoke... A+++ Buryware Company

Found dog hair in my product and their edibles gave me the worst stomach issues ever . I do not…read morerecommend

At the Shop City store in Syracuse, NY I had to ask my wife to purchase some e-juice as I did not…read morehave my I.D. upon me (I am 63-years-old). Not a big problem as she was in the car. When my wife (66-years-old) attempted to make the purchase they denied the sale stating that she could not purchase products for someone else that had no identification. I asked the manager for his name (Mgr: Lynn Grant) and I will file a formal complaint with the Corporate Headquarters, but I expect that they will quote Federal Law.

I have had nothing but great experiences with these guys. I go in for cbd oil regularly and have…read moreasked them questions about vaping and they've given me a lot of helpful info. They're educated about what they do, and they have always been friendly toward me. I highly recommend going to this place.