Highly recommend this family owned business in our small town. Great customer service and jeweler…read moreknowledge. They made us feel right at home.

I went to gave a diamond replaced. They did a great job. The ring looked better than new.read more

Great prices and people you can trust! I love their selection of engagement rings! I wouldn't go…read moreanywhere else.

From the owner: We Specialize in Fine Jewelry of all types. We have a Large…read moreselection of Hand Selected Engagement Rings and Bands in White, Rose and Yellow Gold with all different cuts and sizes of Diamonds. We have a state of the Art Repair shop with the most up to date tools including a Microscopic Laser Welder. We also do Personalized Engraving on Jewelry, Glass and Leather with our Computer Engraver.

I loved this shop, very clean. the man that met me at the front was very friendly and got 4 of my…read morewatch batteries replaced within 7-10 minutes despite their policy. Fitted them nicely to my wrist and informed me of replicas.

The service of "repair" was actually a complete fabrication of the truth. The tech told me that…read moresince the piece of jewelry I need repaired isn't "sterling silver," they were not going to attempt the repair. Unreal!

Miss Barbara greeted us with a warm, friendly smile that made us feel welcomed and truly valued…read morefrom the moment we walked in. We initially visited for some simple, inexpensive jewelry repairs, but that experience quickly turned into something much more meaningful. we retired to the Jewely Bench a few times. When my wife's wedding ring broke and the diamond fell off, we went in to repair it. After speaking with the Jeweler, we made the decision to upgrade to a larger stone. The team took the time to clearly explain all of our options and the services they offer, which gave us a lot of confidence moving forward. After taking time to pray about it, we decided to proceed--and we're so glad we did. In just three days, we received her old ring that looks like a new ring, and it is absolutely stunning. It didn't look anything like the one she had worn for 32 years--it was even more beautiful than we could have imagined. The staff isn't just knowledgeable and skilled--they are genuinely kind and truly care about their clients. Our entire experience has been exceptional, and we're incredibly grateful. they are worth the time to drive there.

Everything went well for my first visit to the jewelers bench. Staff is outstanding very…read moreknowledgeable. I went in to get a Repair and ended up buying a beautiful, ring. I'll be going back soon.

The most helpful staff around !! They helpd me shop on a budget and for a picky person . Thank…read morey'all, you're the best!!

This place seems to have an identity crisis, and I only went here because my preferred jewelry…read morestore sent me there while their jeweler was unexpectedly away. They seem to want to be a luxury store, but at least one of the Louis Vuitton bags they're hawking (yes, they're selling those) looked glaringly fake. Then they have these ridiculous patent shoes on offer. The majority of the actual jewelry displayed is lab created, though they do have some actual "real" stuff I think? Regardless, I was a bit hesitant to get my watch bands changed out here as I heard a lady in the back attacking a watch with what sounded like a hammer--to the point I actually asked her if she was hammering my watch. Nope, just another poor customer's whose watch back they couldn't re-secure. Totally bizarre. Then, they charged me to replace one band (which is odd; this something I have NEVER been charged for, as a free service like this usually leads to repeat shopping) and were rude about the other watch bands. (I mean, if I wanted to go to Walmart I wouldn't be at a jewelry store shopping for bands, would I?) I'm not sure where these other reviewers shopped and were "greeted warmly," but I felt like I was being icily glared at the entire time. Hard pass.

Tillis Jewelry in downtown Columbia, TN is an amazing little hidden gem! I had the pleasure of…read morevisiting this week to have a very delicate necklace cleaned, if possible and they did an absolute incredible job! I first walked in and the store was very inviting, people talking as if they were all family...customers and associates, very friendly and accommodating! If you have a chance to swing by take a gander at all their hidden gems!

Came here for ring repairs and the staff was excellent! High quality care for jewelry repair and…read moreexcellent customer service. I will be back. Thank you for being fast, efficient, and overall reliable!

Always friendly and great service. I keep going back as they know what they are doing. I highly…read morerecommend the Cool springs Fast Fix . Thank you! Andrew Fast work on battery replacement. I come back in one hour and my watches are ready for pickup. Fair prices.

I've always gotten quick service for watch battery replacement by the friendly staff.read more

Osborne's came through again! Sister Deborah and I planned to honor Momma's death by visiting her…read moregrave and placing a wreath on it on her 1 year anniversary of leaving the Earth. We had a lot of details. Special prayers, a glass of Merlot (her favorite) and a toast to her and pouring some Merlot on her grave in her honor. (We both wore special pieces of jewelry and gave us as 10 year olds and teenagers through later on in life , some of which we made into more modern pieces).Then more prayere then enjoying a meal at one of our favorite restaurants that Momma loved, too, Fulin's, where sweet Miss Vivian works as a manager. Long story short. Getting home from this emotional and beautiful day I noticed the top of Momma's class ring was missing. It wasn't a traditional class ring with a stone it was more of a crest. I had had the ring for decades and only worn it a few times before damaging it. I was so sad. Enter Osborne's. They made her ring better than it was before and just delighted my heart! I can't thank you Osborne's adequately for being kind, professional and really loving their customers as we honor the lives of loved ones who have gone before us. Thank you so very much! Your creativity and skill is beyond compare and is gratefully appreciated. Consistently so! Thank you Osborne's!

Their kindness and service is 2nd no none! With respect, patience, and knowledge they will provide…read morethe perfect experience.

Wow! Davis was amazing! Not only did she give me options for replacing the crystal on my watch…read more(instead of just fleecing me) and introducing me to a valuable new website, she incredibly replaced my battery for free, which she did not need to do. I am absolutely stunned. She definitely deserves a six figure salary. relatively new to town, but she has a customer for life

Just the fact that they responded and are willing to do the repair. They suggested that we brig the…read morering in for a true estimate

Great selection with compatible prices. Employees very helpful. Go see them. You won't be…read moredisappointed

Nice people. Went to get an opinion on an item. They let me know what I had. No charge.read more