Best medical practice on the Palouse! Caring and knowledgeable physicians and nurses! Helpful and…read moreinformative front desk staff !

The office manager, Shirley, treats patients horribly. She is condescending, argumentative, and so…read morerude. The provider and nurse I saw were great. I just wish they would get an office manager that knows how to handle complaints from patients without treating them horribly.

I can't say enough great things about Dr. Jones and the rest of the staff at PFM! My only gripe is…read morethat she has ridden me hard about getting a flu shot, but I will always say no. I actually appreciate the fact that she makes it her duty to inform patients and see to it that they get the best and thorough care. I like the fact that she could relate to having a preemie baby. She is now our family provider, and I admire the Hell out of her fearlessness when I discussed the possibility of a second baby after a very high risk pregnancy the first go. While other doctors have been cruel and judgemental, she listened and supported the decision while still getting concerns across. She is truly a wonderful benefit to this community. Additionally, her usual nurse, Jamie, is always so chipper, thorough, and you can just tell that she cares and likes her job. The front desk folks are always willing to help with rescheduling and in general just get things done! Professional, yet jovial. Who knew that one day I (and now my daughter) would actually be excited to go to the doctor!?!

Angeline Smith has messed up my entire healthcare so badly. She has responded to so many of my…read moremychart messages with "I don't know about that." She has sent me referrals to places with inaccurate information. I have been waiting for FIVE WEEKS for her to fill out ONE PAGE front and back of a medical form that my HR is requesting. She filled it out once completely incorrectly with medical information that was inaccurate and not at all what we'd discussed, so I dropped off a new form to be corrected and wrote a letter describing exactly what I need. She MyChart messaged me that she would do it the first Friday after I'd dropped it off, great. I called the following Tuesday after not hearing anything, they said it is not done and Angie will be out all week. OK . The 3rd week, it didn't get done even though I called and MyChart messaged. The 4th week, it got done and I went to pick it up and she had only filled out the front of the form, not the back. She also filled out my PFML paperwork without any dates- showing incompetence. I had to return these to get redone AGAIN on a Tuesday, they told me the forms would get corrected before the end of that week. The 5th week, I called to see if it's done. She is once again out for the entire week and they say it'll get done next week, but who knows at this point. Lastly, she had to leave the room DURING the procedure to remove my nexplanon because she dropped the scalpel and couldn't find a new one. She was talking the entire time, it hurt and I was nervous and bleeding while she was out of the room to find out where scalpels were. Who isn't familiar with their own procedure room?? Completely unprofessional. Dr. Cargill was great. But I would not recommend anyone with any sort of medical complexity or chronic illness see Angeline Smith ever, worst care I have ever received.

I had an 11am appointment and I am still in the waiting room. People who came in after me have gone…read moreback and left and I am still waiting!!! Someone who just walked in was taken back and yet here I am still waiting!!! Why do I have to be here 15 minutes early when they are going to be over an HOUR LATE!!!!!!!!!!!! If I hadn't waited months for this appointment I would leave. My time is important too!!!!!! Have some respect for your patients time not just your own!

Dr. Goodrich is not only a fantastic doctor; he is an amazing surgeon and the kindest, most…read moreempathetic medical professional I have ever met. Dr. Goodrich treats his patients like family. He will go above and beyond to ensure that not just the patient, but the patient's family feels comfortable with treatment decisions and valued as part of the "team." Without Dr. Goodrich, I don't know what would have happened to my daughter when she was diagnosed with cancer as a freshman at WSU. He saved her life and this Mom will be forever grateful.

Outstanding staff Dr Spady is very attentive…read moreHis office offers access to various disciplines

New patient. Made an appointment for an annual physical and a couple of other issues. Dr. Spady…read morecomes into the room with another person, explains it is a medical student and requests my permission for him to sit in, which I grant. We go through the "physical", which he didn't properly and completely perform; I think the only thing he did was listen to my heart on the stethoscope. He provided no guidance as to what was being done or why. After some small talk and dancing his pointer fingers around the keyboard for about 7 minutes (most of the time; no clue what he was doing) he gets up and starts walking out of the room. I'm confused and apparently he is "done", though he didn't provide any verbal guidance or cues (e.g. "Well, everything looks good, etc"). I say, "Well, there are a couple of other things I'd like to discuss if possible." And he says, "Oh oh, okay, sorry about that", as he comes back into the room. After discussing some other issues, I realize Dr. Robert Spady hasn't won any awards for attentiveness. His back is to me the entire time and most of the time he's typing away on his keyboard into his terminal. Understanding I'm going to have to get real specific and assertive with my own medical care, I requested that we do a full blood work and analysis, including cholesterol and a few other standard screens. He informs me that because I hadn't fasted I'll have to come back for the cholesterol. I say, "No problem, lets the do the remainder today and I'll come back for the cholesterol". He agrees. We part ways, I'm actually done at this point, though he seems to be rushing to get to his next patient. I'm not feeling very confident. I go to the receptionist to "checkout". I discover that she is not aware of the blood work that is supposed to be drawn that day. For some reason, I couldn't get the blood taken right then and their and had to make an "appointment" to get my blood drawn. Never in my life has that happened. Okay, so I make an appointment and basically realize this appointment was pretty much a waste of my time but I decide to stay on the horse, crossing my fingers. I had also received a referral to the Urologist across the hall. When I ask her about the referral, she says, "Well, I can write something up for you or you can just walk over to their office right now". She obviously wasn't in the mood to do her job, so I agree to walk over directly and make my appointment. Once in the Urologists office, I explain the referral and she states that she needs a "referral form" from Dr. Spady's office before she can even make an appointment. I'm scratching my head and state, "Surely his receptionist didn't just send me over blindly knowing that was required." I walk back over to Dr. Spady's office to inform the receptionist of the prerequisite necessary to make my appointment. Again, clearly not in the mood she states, "Well, I won't be able to give you that form until at least this afternoon". No one else was in the office. Again, I'm wondering if I'm in the twilight zone at this point. The next morning I go back to get my actual blood drawn, which goes without a hitch. Two weeks later I still haven't received a phone call with my results, nor a letter in the mail, nothing. I call to ask about the results of the blood work, and I find that most of what I requested was not even performed and that I would have to come in yet again to have blood drawn. They also stated they have no intention of proactively informing the patient of any test results. Good to know. So I go in again, they take my blood and after a week I have to give them a call to request my result be mailed. Morning of my Urology referral appointment, I call to ask if Dr. Spady's office sent my medical records. They did not. Furthermore she state on the phone that my condition isn't even treated by a Urologist. Appt canceled. Thanks Dr. Spady. At this point I'm not very surprised and realize how much time I've wasted with a seemingly incompetent physician, Dr. Spady and Total Health Physician Group. Avoid like the plague.

I had my breast augmentation surgery and everything went Amazing with Dr. Geoffrey Stiller, the…read morecosmetic surgeon. This review speaks to Dr. Stiller and a cosmetic surgery review for Linea Cosmetic, Palouse's Cosmetic Surgery Clinic. Dr. Stiller did a wonderful job!!!! If I could, I would post a picture of my breast augmentation here, but obviously I cannot do that due to yelp regulations. lol. As a transgender MTF individual, I was very worried about what my results would look like. They look amazing and as natural as possible! Dr. Stiller truly does care about this patients and the way they look. He is VERY precise with details and wants to do the best job possible for his patients while also remaining realistic about outcomes. I am very happy with the service I was provided by Gritman Medical Center, Dr. Stiller, Katie and his team! If you are transgender, I would definitely recommend Dr. Stiller for your cosmetic needs and definitely for a breast augmentation! They are very trans sensitive and fully celebrate you and respect you for living your truth. His nurse Katie is awesome and is very efficient in taking care of paperwork and insurance processes, etc. He is truly amazing and I do not think you will be disappointed. I recommend he and his team without hesitation! If you are not trans and are considering cosmetic surgery, I recommend him as well as he has done a lot of various cosmetic surgeries on individuals that are not trans, and has done great work! Thanks, Dr. Stiller and team! You have truly helped me to live more of my authentic self and make my life happier! I would recommend Palouse Surgeons and Dr. Stiller any day to anyone considering Cosmetic Surgery.

Do not have Dr. Para perform surgery on you legs for varicose veins. I wish I had gone to Spokane…read morewhere vein doctors are prominent and very good. His treatment on my legs was a disaster. I am still dealing with the side effects after 2 years, including dermatitis on lower limbs from nerve trauma and permanent damage. The vein clinic I now go to in Spokane said they will not perform the laser ablation on lower calf because of nerve damage. The whole experience has been a traumatic one for me. Not only that but Dr. Para's nurses downplayed my numerous phone calls after surgery due to concerns and anxiety and Dr. Para downplayed everything I mentioned to him about my results saying it was due to my age and projecting it back on me. Actually 51 is quite young. I am disappointed that i did not seek a second opinion after my initial consultation with him.

Visited Doctor Capawana for a foot issue that poppped up out of nowhere. He immediately recommended…read moresurgery for some reason, which I thought was weird, didn't seem to really offer any other options. After seeking a second opinion and nearly three years later, my foot is fine and has required no surgery. I would be cautious with Doctor Capawana, but wouldn't recommend.

From the owner: Palouse Foot & Ankle Clinic offers the Palouse Region complete foot care services for children and…read moreadults ranging from Sports Injuries,Heel & Arch Pain,Orthotics,Diabetic Foot Care,Ingrown/Fungal Nails,Corrective Foot Surgery, to Bunions & Hammertoes. Dr. Brad J Capawana,DPM is a Board Certified Foot Surgeon specializing in all areas of foot and ankle surgery. We accept most Insurance as well as Visa & Mastercard. We have 3 locations: Pullman Wa.,Moscow Id., & Colfax Wa.for convenient local access for all of our area patients.