This is the second time in less than a year that Express Care has misdiagnosed me. I visited this…read moreurgent care around 8:30 p.m. after getting off work late and feeling absolutely terrible. Before going in, I had already taken a home flu test that came back positive. I also work in a hospital around many people with flu and COVID, so I knew there was a strong possibility I was sick with the flu. During my visit, the PA assessed me and stated that I "just had a cold." However, the next day I woke up feeling significantly worse, with body aches and a low-grade fever. I decided to go to a different urgent care for a second opinion, where I was tested again and confirmed positive for Flu B. Unfortunately, I can't attach the report to this review because the site would not allow screenshots, but I was still within the treatment window to receive Tamiflu, which could have helped relieve my symptoms sooner. I'm sharing this as a warning to other patients: if you truly feel something is wrong, trust your instincts and consider getting a second opinion. Based on my experiences, I no longer feel confident in the care provided here.

I usually come here but today I had an horrific experience. I always try to make an appointment to…read moreskip the line, my appointment was for 12:50pm I didn't get called back til 210 pm the waiting room was packed when I finally made it to the back all the rooms doors was open they was empty... It took the Dr about 5 mins to come back and examine me ....then another thirty to bring me pain meds and write up my discharge papers....I've been coming here for years this is a new staff and doctor smh I will not be coming here No more horrible experiences today

Oldest, safest affordable and reliable company in DC, Baltimore Metro area…read more Non-Emergency Medical Transportation who cares about their patients.

My husband needed to be transported to Franklin Square Hospital from Franklin Woods Rehabilitation…read moreCenter and DCB Transportation Services provided an outstanding service. The driver, Demar Bryan, arrived early, was professional, courteous, friendly and treated my husband with care and respect. He made sure my husband was securely belted and locked in and drove cautiously. It was like being helped by a close friend. I would highly recommend this company to anyone who needs help with transporting a loved one. If you're lucky, you may even get Demar!

Had the pleasure of using DCD to transport my elderly mom, he's very reliable, patient and…read moreprofessional. Safety is my biggest concern when driving with my mom and I saw that in him. He's now my go to driver to take my mom to her appointments.

Dr Mamunes is phenomenal. The entire staff here was stellar, honestly. From checking in, to…read morescheduling, to having the ability to do my blood work in office because they have a little lab Corp set up. It's clear that the Gastro Center cares about ease of access and accessibility of the patients. The waiting room was beautiful. Everything is newly updated. And the attentiveness and care that I received as a new patient was better than any I've received. I cannot recommend Dr Mamunes enough. And that's coming front a nurse.

This place is just a money hungry facility. My insurance paid up to certain amount on annual…read morecolonoscopy, I get a bill after for sedation and I'm nice enough to say let me get in a payment plan since this is my part of the bill so I paid another $425, then I get another bill for "facilities " $383 then another bill for doctors consultation $116, when all I did in 5 minutes with the doctor was to request the colonoscopy and he asking me to schedule it. So what was paid with the $650 of Insurance ?! I had a colonoscopy in the past, I paid out of pocket and all I paid was $800. I called to explain how ridiculous this is and no changes , but whatever they can have me in collection, I DON'T CARE. Thieves. Just ask the total in writing before any procedure bc all they want is to make money.

I can't say enough good things about WE CARE. I've been sharing my experience with others because…read moreour experiences have always been top tiered.They went above and beyond to make sure we got to the cancer appointment safely and on time. The driver was courteous, called in advance with an ETA for both arrival and pickup, opened the door, made sure our temperature inside was comfortable, offered charging devices while riding to our destination and even checked in afterward. It felt like being driven by family -- but with the polish of a luxury service. This company truly cares about the people they serve. Highly recommend!

Incompetent and rude office staff. They called me less than 24 hours before an appointment that had…read morebeen scheduled over a month before, to ask for a referral that's required for said appointment. I got my Primary Care office to send one over within an hour and they never bothered to check it. When I got to the appt, they 1) misgendered me and 2) told me the referral "doesn't work" because it's missing information they never asked for. They had almost an entire day to contact my Primary Care office to ask for the referral to be fixed but because of pure laziness they chose to waste my time. What's worse, is after they told me the referral won't be accepted they said "we have a 15 minute grace period..." like I was going to be able to get my Primary Care office on the phone and a new referral sent over in under 15 minutes. That's asinine. The receptionist was flat out heartless.

Unprofessional and Unresponsive Care This is the second time…read moreI've had to write a review about the poor service at this clinic, and unfortunately, it seems nothing has changed. My first experience involved a serious medication error where my prescription was mixed up with another patient's. Despite calling numerous times and clearly explaining the issue, it took them two full days to correct it. That was frustrating enough. Now, I've been without my medication for 7 days and have made multiple attempts over the last four days to get a simple prescription refill. I've spoken with two different staff members and asked repeatedly for either a manager or Dr. Abernathy to contact me--no one has followed up. The receptionist, whose attitude was cold and dismissive, clearly showed no sense of urgency or empathy. Instead of helping, she pushed me off to Ms. Kia, Dr. Abernathy's coordinator or assistant. I left multiple messages for her, and none of them were returned. I even contacted the Miami-based call center, where I was told for a second time that my request would be "expedited." But when I asked what "expedited" meant, no one could provide a timeline or answer--it was just another empty promise. This has now been repeated with no action taken. To make matters worse, my pharmacy also reached out directly and spoke with a staff member named Nya, who again did absolutely nothing to move the process forward. There is no accountability, no urgency, and certainly no adherence to the basic Patients' Bill of Rights. As my condition worsens each day without the needed medication, I am deeply concerned for my health and frustrated by the clinic's indifference. As a public servant and former medical professional, I find this level of care deeply troubling and unacceptable. I would never treat any patient with such neglect or disregard. Medical professionals are expected to operate with compassion, competence, and integrity--none of which were displayed here. To be clear, this review is not directed at Dr. Abernathy personally, but the ongoing failure of his staff reflects poorly on the entire practice. That this is the second time I've had to write about such experiences shows that these issues are not isolated incidents--they are part of a larger pattern of dysfunction and poor patient care. Patients deserve better. I sincerely hope no one else has to experience what I have. Frank E.