Excellent service and great communication! I needed my hot water tank replaced, and they offered a…read morevery fair and competitive price. The work was high quality, and I highly recommend them for any plumbing services.

Fantastic customer service. The plumber showed up on time, and worked quickly. Honest and helpful…read more I definitely recommend this company.

Finally a plumber that does what they promise and at a reasonable price.Kevin from Brother's…read morePlumbing showed up on time, gave me a reasonable and fair quote, worked diligently to get the job done on a very hot and humid day, and even cleaned up after himself when finished. I would highly recommend Brother's Plumbing for future plumbing needs.

Awesome service!! Zach (tech) spent over 6 hours taking toilets (3) apart, snaking the drain (in 2…read morelocations) all the way to the city line and running a camera to the city line as well. During this process another tech brought a bigger machine - afterhours. Then he correctly diagnosed the problem - the city line was plugged. Zach talked to the city dispatcher (Saturday @ 8 pm) and then left. Was stunned the bill was reduced to $100 (afterhours callout fee), Zach said "We didn't fix it you don't pay" Was shocked when a Huntsville Public Works truck showed up 2 hours later (10 pm on Saturday) and used 750 psi to unclog the sewer line. Customer for life (as well as my neighbors who were affected too) and special thanks to Zach

Ryan with JD Precision was quick to respond when we had a water leak inside our wall after hours…read more He assessed the problem, determined the best way to fix it, and made the repairs - all at a very fair price. They will be my first call for plumbing needs in the future!

We recently had a plumbing emergency at our home in Kingwood when water began leaking out of our…read moredownstairs toilet and creating a large puddle on the floor. This is an issue we've dealt with on and off over the years due to a recurring clog in the line, so we've had plumbers come out before to clear it. Because this was urgent, my husband called the Kingwood office of Roto-Rooter since they were the closest location to us. The technicians came out and attempted to clear the clog but said they couldn't get it. They then told us they ran a camera through the line and claimed our pipe was broken. We were then given an estimate of around $13,000 to repair the pipe. On top of that, we were charged over $400 essentially just for the visit and the diagnosis. At the time, we trusted what they told us. But later my husband started thinking about the appointment and realized something important: we were never shown the camera footage of this supposed broken pipe. He called the office afterward to ask about the footage and was told that they usually don't show customers the camera during the inspection and that the footage is typically sent later. But that raises an obvious concern: How would we even know if the footage sent later is actually from our home if we were never shown it during the inspection? Because of this, my husband decided to get a second opinion from another plumbing company. When the second company came out, they immediately ran their camera and invited us outside to watch the live camera feed with them while they inspected the line. What they showed us was very clear. Our pipe was NOT broken. Instead, the line simply has a belly/bend in the pipe, which we had been told about years ago and which can contribute to clogs. They were also able to successfully clear the clog during that same visit. So in our situation: * We were told we needed a $13,000 repair for a broken pipe * We were charged over $400 for that diagnosis * We were never shown the camera footage during the inspection * Another company showed us the live camera feed and confirmed the pipe was not broken * The actual problem -- the clog -- was cleared without a $13,000 repair As homeowners, we rely on professionals to provide honest and transparent information, especially during stressful emergencies. Being told we needed a major $13,000 repair that turned out not to be true is extremely concerning. What concerned us the most The biggest issue for us was the lack of transparency. If a company is diagnosing a broken pipe using a camera inspection, customers should be able to see the footage at the time of the inspection. Advice for other homeowners Before agreeing to any major sewer repair, make sure to ask: * Can I see the live camera footage of the problem? * Can you point out exactly where the pipe is broken? * Can I receive the footage before agreeing to the repair? If we had not gotten a second opinion, we could have easily moved forward with a $13,000 repair that wasn't actually needed. We would appreciate someone from management at Roto-Rooter reviewing this situation and contacting us regarding the $400+ we paid for a diagnosis that turned out to be incorrect.

My water heater suddenly stopped running and unfortunately I couldn't figure out how to restart it…read moreso I called Rotor-Rooter. They were able to respond fairly quick and took a total of about 10 minutes to turn on my water heater. The problem was THEY CHARGED ME $298.00 to do so! I found out that the water heater has a breaker that needed to be reset. My ignorance of this ended up being very costly; however, the fact that Rotor-Rooter took advantage of this is completely unethical and it shows that they are more than willing to put their profit making before their customer service. The technician that helped us was very nice but his company's policy is outrageous. I would understand paying a fair service call price, but $298.00 for a job that took only 10 minutes!!! Don't used these crooks!!!

I have been using Allgood Plumbing for 8 years. He has always been thorough, honest, punctual and…read morefairly priced. Almost unheard of from contractors today, regardless the trade. Since we bought our house, Jerry Allgood has done multiple jobs for us from drain vents, clogged pipes, tub to shower conversion to a new water heater, including the kitchen sink - literally. He replaced our kitchen sink & faucet with a brand-new upgraded unit. Jerry is easy to talk to, very experienced and is never offended when he's asked to explain how things work. That's important to me since I'm an electrical designer who knows nothing about plumbing. He works hard and gets the job done without complaint. I trust Jerry explicitly and would recommend him highly to anyone who has a need for a reliable plumbing resource, whether the job is big, small, old or new construction. TLDR: Since 2018 I've had nothing but good experiences working with Allgood Plumbing. Master of his craft, professional workmanship, punctual, always follows through, fair rates. Allgood Plumbing is your local source for plumbing period.

Jerry has responded to our home multiple times. Honest. Kind. Quick and affordable. Would recommend…read moreJerry to family and friends. He's fixed odd problems with our toilets that I would have simply paid triple to replace. I don't have to worry about Jerry taking advantage of me not knowing anything about the trade.

Easy to work with. I had them install a kitchen faucet for me. They showed up on time and did the…read morework at the price quoted! Affordable and I will be calling them again in the near future for my local plumbing needs.

I was happy with Long's. We had a clogged line that linked to the AC drainage. He was one of three…read morequotes I got and was the only one that did not try to scare me with what ''might' be wrong. He was on-time, straightforward, and the suggested solution worked. He also had parts on his truck, and what he did not have he got immediately and returned.