Finding a good mobile mechanic that will work on stern drives is difficult in this area. Most of…read morethe greats are retired as this technology is getting long in the tooth. I was very pleased to find Lakeside Boat would visit my marina and work on my motor. The scheduling was hard to get done though - I was ready to find another mechanic before we started. Once the work was on the schedule, I felt good - going to get some maintenance (tune up/oil change) and have my manifolds replaced as they were getting on 5 years (routine to change them on that interval). Josh sent me a bill for parts estimated - and I know that that will vary to some degree once the work starts. Paid it right away because I wanted to get the boat in tip top again. During the day of the service, I got a call - a part was not anticipated, and it would add $900 to the bill. Ok. At that point, I'm kind of committed so I said OK. I didn't realize I was going to pay shop labor rate for Josh to drive to Kent to pick up those parts and then drive them to Edmonds. That added $1000 to the bill for delivery and then Josh waiting around. At the end of the day, I got the call that the boat was done - and because it would not start (it had been running for me reliably until then) another part was needed. Again, at that point I'm committed. Got the final bill via the online portal - and paid it right away even though I was at that point in total sticker shock. The total price came in over $5,000. I had questions. I finally got Josh on the phone - he's disappointed, I'm disappointed - because I've had mobile work done on my boat for years and years - and never had this feeling that I got fleeced. After the phone call... I still feel like I got fleeced. I inspected the work - it looks solid. They have a good mechanic. I question the business ethic however. Still waiting for an itemized bill.

I held off on writing this review as I was waiting to see how management was going to handle damage…read morethat was done to my boat while in their care over the winter. Unfortunately, they didn't think they were responsible for the damage so with that, I couldn't discourage using Lakeside enough. I dropped my boat off for winter storage and picked my boat up approximately 6 months later in the spring. When I picked up, I wasn't able to hook up the trailer because of damage to the trailer tongue coupler. After giving the boat a thorough check, it was noted that a hole was punched through on the forward end of the outboard engine cowling and there was damage to the back end of the boat. After lifting up the seats to access the underseat storage (pontoon boat with bench seating), every compartment was soaked and had standing water. The operations manager claimed it was because I dropped it off in November. Even though I paid over $3K for indoor winter storage, they blamed it on me for the time of year I dropped off the boat. I eventually found out that the boat was transported in the winter months with no cover on from Kent to Lake Stevens and then later from Lake Stevens to Fisherman's terminal area (about 90 miles in total) to their new shop. When pressed about who did the transportation, I was told, "by friends paying them in pizza and beer". Upon getting the boat in the water, I discovered that the starboard speakers on the boat were not working. Once again, none of these issues existed prior to or on the day of dropping off the boat to them. Lakeside was unwilling to take any responsibility for these issues so hopefully trying to save anyone else a headache by using them for future boat storage.

Customer service at Waypont has not been good. We bought a Highfield Tender from them. It has been…read morenothing but problems. It has been difficult and expensive to get Waypoint to follow up on product support.

Waypoint may be a good shop for larger boats, but my experience with a small portable outboard was…read morefrustrating due to pricing transparency and communication. I brought in my 2012 9.8hp Tohatsu to get a quote on fixing a minor lower unit leak. The staff were polite and got back to me quickly. The repair quote came back at $780.90, which is actually more than the price of a brand-new lower unit ($687.99). When I declined the repair, I was then billed $346.02 just to prepare the quote. After I pointed out that an environmental fee shouldn't apply to a quote, the bill was reduced to $259.79. I was never verbally told there would be a minimum diagnostic charge to produce the quote. The shop labor rate is $235/hour, which is fine if that's their pricing structure -- but it would have been helpful to know that before dropping off a small portable outboard. I don't blame the technician, and I'm sure this shop does good work. But for small outboards this pricing structure doesn't really make sense, and the lack of clear communication upfront created a bad experience. If the shop had simply said on the phone or at drop-off that there is a 1-hour minimum diagnostic charge ($235+) to produce a quote, I could have made an informed decision and avoided the situation. If you have a small portable outboard, I recommend getting clear pricing over the phone.

Very detailed and friendly. Knows a lot about boats. Miguel was on time and wrote a very detailed…read moresurvey report. I will definitely use his services again.

Miguel conducted our mechanical and out of water boat survey. He was thorough, quite detailed,…read moreknowledgeable about all boats and boating. He was proactive in providing safety and general boating tips. He stopped to explain everything and answered all of our questions in depth. I would highly recommend him.

I just had my 13 year old 34 foot sailboat in at CSR Marine for bottom maintenance, a PSS shaft…read moreseal replacement and running gear maintenance, and some minor electrical and electronics work. I was impressed with the quality of the work and the communication. They laid out a very reasonable work plan, and pointed out a couple of issues that they suggested I handle (more cheaply) myself (even supplying manufacturer part numbers). They hit their budget estimates, were very clear when communicating about a couple of problems that were discovered during the work, and were patient and willing to have me continually asking about the work, to learn more about my boat and about the maintenance work that was being done. I left the yard with all of the work done that I had wanted done, with a great bottom, and with the running gear spinning like a top. This is not the cheapest yard around (I did cringe when I saw the final bill!), but the quality of work, and personal attention, were top notch. I'm very happy to be caught up on my deferred maintenance and to be confident in my systems, and that peace of mind is worth it. Oh, and I'm now about a knot faster than before I went in. Highly recommended. I'll be back.

I used to use this yard all the time for my Searay when Seaview was there. CSR took over and their…read morepolicy now is and I quote the arrogant guy "Unless we have a substantial stake in the work on your boat we won't haul it out!". That means if you don't use their crap mechanics or you are a DIY boater forget going here. Go to Canal Boat Yard, they actually want your business ...

I had Miller and Miller install a fridge on my boat. The quality of work is Ok it is up and running…read morebut I'm very frastrated with their communication and commitment. In February I asked them to plan for installation of a new sanitation system after the work on the fridge. They came, took a look and said that will send me a quote by end of March and that everything will be done by end of May. Never heard back. I called, left messages, numerous emails and every time they were postponing the project. Eventually stopped replying. At the end in May I had to start searching for another company to take the job which is more difficult to do in May. Suggestion for improvement: do not commit for projects that you can't or not filling to take. I could have saved a lot of my time and could have started sailing sooner.

Miller and Miller Boatyard is without a doubt the finest Marine Service Company on the planet! My…read morehusband and I have owned our 44' Tollycraft for over 15 years and use Miller and Miller exclusively. Honesty, Integrity, and extraordinary customer service are the words we use to describe them. When it comes to your boat, be smart and work with Miller and Miller.

Wow, wow, wow!! First, Dan is awesome. Worth the wait as you know everyone wants new canvas right…read morenow. He's craftsmanship and innovation is brilliant. We have so much more visibility with way less canvas seams. The front window snaps up. Literally so cool and easy. With the camper back panels sliding and zipping up. No rolling or removing! We opted for a two-tone which I am in love with. Thank you, Dan!

Dan does awesome workmanship on canvas and repair would give him five stars out of five for his…read morework he even did an extra work for my upper helm canvas cover that I didn't even ask him to do he pointed it out. Thanks Dan you're the best Michael

I've been using Dana for various repairs, installations and winterizing for almost ten years now…read morewith my Stingray 205CS. I'm sad to see the bad reviews here as I've always had very positive experiences with his professionalism and skill with my engine, as well as his fair billing.

Used one time paid bill promptly, work was sloppy and expensive. Called back but never got a…read moreresponse.

Great folks, great service. Will absolutely recommend. When they needed to do some adjustments to…read morea rudder post they cut/fabricated for me it they responded quickly and took care of it!

My experience with S3 was outstanding in every respect. From the owners and managers as well the…read moreknowledgeable techs, everyone was professional and responsive to my questions and concerns and took exceptional effort perform the to work items in an efficient and thorough manner. What I really appreciated was them noticing and pointing out problems with other systems that had been previously worked on by other service companies, of which I was unaware, and having the resources to respond to them without delay or having to return to yard at a later time. Paul, Mike and Shonn professionally manage an expert team of specialty mechanics and techs with a wide range of skills and experience. After years of searching around the yacht services industry, I have finally found my "go to" solution to my service needs. Kit B

Jacques Endreo of Blue Horizon Marine has taking care of the old Volvo Diesel engine in our sail…read moreboat for the past 10 years. His work is meticulous and his prices are very reasonable. I highly recommend Blue Horizon Marine.

When I purchased my 1974 Hallberg Rassy Rasmus I was worried it would…read moreneed a costly repower as it still had the original Volvo MD21A diesel. I contacted Blue Horizon Marine and Jacques traveled to Elliott Bay Marina to troubleshoot some issues. Blue Horizon Marine updated some of the systems like the fuel filtration, raw water pump, heat exchanger and sea strainer as well pointing out many other issues on the vessel that need attention. A few months later when I hauled at Canal Boatyard I called on them again and they replaced my worn cutlass bearing, serviced the diesel with an oil change and provided a multipoint check-up all for a very affordable price. Due to their services my thought to be obsolete, old diesel is still running strong. Thanks BHM!