We went to Royal Isabela last night to enjoy the sunset, have a cocktail and then dinner at La…read moreCasa. The experience was a mixed bag. Good cocktails and then an hour wait for our appetizer. Then we proceeded to our table for dinner. We waited 20 minutes for water, then had to remind the waiter for our wine we had ordered (a 30 minute wait) and then to top that off, our main course arrived an hour later. There was absolutely nothing special about this experience. No one on the staff tried to make up for any of this. We will not likely return. What a disappointment.

6/10 stars …read more Positives : Let's start with our room- we had the presidential suite: number 20. It's the largest and has a walk out balcony that ends cliff side and has lounge chairs with a view of the beach below. The walk in showers are fantastic. The oversized private hot tub is great . The grounds are nothing short of phenomenal. By far the nicest in all of Isabella. Sunsets galore and ocean views that go on for miles. In summary : If you want to come here and not interact with anyone, order room service and hang out at your 1000 sq ft suite, take dips in your private hot tub and then wash off with open doors to the nature under a rain head shower .....then this place is phenomenal. I would come again, but only under these circumstances. Let's first note that I read all the reviews on the property before I booked here. I chalked the negative ones up to just "temperamental guests"..... Unfortunately, I was proven wrong. During our stay I tried to continue to tell myself that this is island life", "things here are on island time" ...."they probably have a hard time with retaining of employees" (among other excuses). ---- But then I came to realize, I'm still paying 1000$ usd a night to stay here plus meals...That being the case - it's not acceptable at any level. I'm tired of making excuses for bad service in the service industry and continually lowering my expectations so as not to ever get upset. Negatives: 1.) Child friendly!?!: (why ? .... this is a golf resort and has no childcare or child amenity's). We couldn't seem to get away from crying babies at dinner every night. This isn't acceptable when we paid over 100$-250$ for two people at each sitting to eat. Yet Management just accepts this !?!? Night 1: we had to watch a father change a dirty diaper on the golf course in front of our ocean view at dinner! Yumm! Night 2: we had to move tables to escape the same crying infant. Take your crying baby back to the room! Annoying ! Night 3: we had to ask for another table to make sure not to sit next to the same baby at diner (again crying). And yet again... the father proceeded to change the diaper again on a communal sofa right behind us at the restaurant ( Situations like this are not stellar experiences while eating lobster and steaks by the ocean.) 2.) Dining: Each meal takes at least 2 hours from start to finish even if you order your entire meal the minute you sit down. That being said, the food is amazing. Each dish was expertly prepared. Some of the waitstaff was great (Jessica) but most were not. Some even had AirPods in their ear while serving us. Their pizza oven was broken for our entire stay due to a bad part. (Disappointed to say the least since as their website boasts about their amazing pizzas). Sometimes we went to the golf shop restaurant... (to escape the 1.5 hour or more sit down experience at the main dining restaurant) and then more problems... ultimately, we were forced to order what we got the last time we came to eat at the pro shop (since none of the employees could find the menu ....---Not acceptable for paying 1000$ per night !--- 3.) Our arrival : we were told our driver would take us to our room and show us the property and explain how everything worked. ---- He said nothing! And didn't show us the property. We were left to decipher how the resort worked, ---just a bad start. Not acceptable for 1000$ per night! 4). Cleaning : if you call the maids, they will take all day to come. They will enter and replace towels but not clean or make the bed. Then, You will have to call at least twice more for them to actually show up and change the sheets and clean. I've had better housekeeping at a Holiday Inn. 5). Room service: The one time we ordered they brought the wrong food. 6). Management: Basically, You will be told different things by different people. Nothing is consistent.- why did you not sit down with us and go over everything? Especially since you asked if we were first time guests? Let me teach you how to manage the new guests : mention how to book massages, where the fitness room was, how there was an Easter brunch on Sunday, how there was live music for our entertainment on Weekends ....and so on and so on... :( but we got none of this. --not acceptable for 1000$ per night- 7.) Upon leaving: the manager had to ask us our casa number to check us out. (crazy since she was the same person who checked us in) -really made you feel not special. Also, she was basically just a human credit card machine reader. She didn't ask us anything about our stay or how we liked it.... It just makes you feel great....like you want to come again. (especially considering you just spent what most Americans spend on a car to stay there for 7 days)! Can you Please fix this resort!!! It is amazingly beautiful and it's a shame to leave your guests so underwhelmed by the way it's run.

I stayed here for 3 nights from Tues to Fri while in Puerto Rico for work, staying in room 2712…read more(top floor). Pros: -very spacious rooms -office table in room with 3 chairs -two TVs, one in living and one in bdrm -partial oceanview -3-tiered pool -free breakfast and drinks during happy hour (5:30-7:30pm) -free bottled water tickets to redeem -decently sized gym with free weights -casino attached to hotel -convenient parking garage Cons: -pool only 3.5 feet deep -they changed locks without telling me, so I had to go down to the front desk to get a new card -smoke detector keeps flashing

There's no question that Dorado is a really well designed golf course, #10 and 11 were worth the…read moretrip, but if you're used to course conditions in the states, be prepared for the courses to not be in that good of shape - Dorado being no exception. They do have a range at the course if you want to try and fine tune your swing - keep in mind there's a fair amount of water on the course that comes into play. The only other negative aside from course conditions is that the rangers don't really move the pace of play.

El Legado has a great location, fabulous staff and great food. I played every week and enjoyed…read moreevery minute of the course!!

Nice course. Got there early and didn't have anyone behind me so I took my time for all 18 holes…read more Nice that they provided a cooler with ice. Never seen that before.

I've been coming here since I was kid. Always made for a nice getaway. It's changed throughout the…read moreyears, but what has remained the same is that it's still a fun family friendly environment with plenty to do. You e got the beach, pools, golf, tennis, gym, good restaurants, etc... the resort is also close to town , where you will find more good restaurants and a cinema.

I tell my husband that if we could afford it, I would live here. But we can't and membership is…read moreexpensive. Thankfully, we have relatives who are members and invite every now and then. I love it. Very peaceful and relaxing. Great place for kids. Our son loves it. Usually we go to the pool and beach by the Encanto Beach Bar & Grill. The Watermill Aquatic Park is also lots of fun.

They canceled morning tee times without calling anyone, this place sucks. Thanks for having me…read morewaste my time.

Great course if you don't want to spend the huge resort prices. Well manicured as well! Will…read moredefinitely come back. Green fees cheaper than most courses.

There are not too many public golf courses open in Puerto Rico now. I have been coming to Puerto…read moreRico for the last 15 yrs staying 4 to 8 weeks . Since then at least 3 so called public courses have closed. Caguas Real and Bayamon are two close ( to San Juan ) courses. Others are just outrageous prices.. ( $ 150 t0 $ 300 per round) This year I have played 4 rounds in Caguas Real. The course maintainance has improved. Layout ( specially back nine ) in excellent. Staff is very friendly. People playing course ( mostly native ) are also very friendly.

For $100 this is grand larceny. The greens had multiple types of grass visible and were awful on…read morethe front, mediocre on the back. The course had some great views, but the gravel bunkers and general condition of the fairways/greens make this one a bust.