So important to have someone you can trust watching your fur babies. I have used Linda for many…read moreyears. When we went to Miami she was put to the test. Our beloved German Shepherd had to be put down and it couldn't wait for us to return. Linda handled everything and gave comfort to our special boy when we couldn't. Linda definitely treats all our animals as if they are her own.

I am so happy, my dog Cielo looks beautiful. As always Bri did an excellent job.. I strongly…read morerecommend Lavender Fields Pet Spa.

I have been looking for a dog groomer for my elderly dog. I…read morerecently relocated from Arizona and haven't been able to get a response from the few groomers I reached out to. I left a message which stated they would get back to me. Since I hadn't heard from them so I decided to call. The owner was very nice when I spoke to her. We set an appointment and I brought my dog in. I arrived a little early and was let in. Again - the greeting was very warm and friendly. They explained other add-ons. I agreed. The cost would be OVER $100.00. I have never paid that for any grooming in any state I have lived in but, I wanted to make this special for my dog. They mentioned that the grooming I wanted would take 4 hours. When I heard that I thought, "Okay, since it's going to take 4 hours - it's going to be great!" When I returned to pick up dog, he looked fine. He smelled great! But, as often is the case - haircuts need to settle. It was not what I had expected. It is pretty uneven in a many places. There was still some matting around his lips. His belly and privates weren't shaved as they should've been. The hair between his pads was mostly still there. I am a little bummed because I don't see where the $110.00 went. I am not sure if the young lady that groomed him had any professional training - but, that's on me for not asking. I'm guessing she started doing this and showed promise and so is continuing to pursue this as a career. She was truly lovely - but that's great customer service not actually hands-on grooming. My advice to you is simply list what you expect and take the time to check it before you leave. My advice to the owner is just be careful and double check what is done and make sure that there is a standard when it comes to the add-ons. I am leaving the 4-Stars because they truly were friendly and I hope they make the necessary adjustments. Would I recommend them? Of course because I felt safe leaving my dog in their hands, but, I am hoping they address the issues so they can thrive. I wish them success. Have a great day.

Just picked up our girls, a golden doodle and a labradoodle after their first visit. They both look…read morefantastic. Definitely going back on a regular basis. Thanks Kristen.

I have been bringing my dogs here for at least 12 years now. They are always friendly and have done…read morephenomenal jobs with all my dogs. I wholeheartedly recommend them.

The Throop Location. My dog was in critical condition. He…read morecouldn't urinate for four days due to cancer masses putting pressure on his bladder. I brought him in the morning for treatment or euthanasia, they recommended euthanasia. I prepaid for the appointment (which was later in the day). Prior to the morning appointment, I requested a muzzle because my dog was snappy, he snapped at me in the morning, I wanted to make sure the staff would be safe while examining him. They were aware that he snapped at me, since I was adamant about getting a muzzle. When we came for the euthanasia, with my two sons and husband, they went through their checklist. I again shared he snapped at me, then all of a sudden they demanded he is tested for rabies. For those of you who don't know how animals are tested for rabies, they must examine the brain. When asked how much does he weigh, I responded 80 lbs, they coldly said in front of my boys 'we have to take his head off and send it'. WHAT!? Are you kidding me?! And the worse part? I had to pay for it. I opted for us to bring his body home for home burial, but now I have to choose to have his body returned decapitated or pay for cremation. All for a snap that didn't break skin. The only time I was spoken to with tenderness or compassion is when they asked for payment. I am so saddened, angry, and appalled that despite me sharing the entire day that we needed a muzzle to ensure safety of staff because he had snapped at me, when it came to the very last minute and I was deep in grief I was blindsided by this. Try consoling a 12 year old who literally grew up with his dog that we can't bring him home to bury. Explain what the 'doctor' meant when he said 'we have to take his head off'. They made a hard day infinitely harder. Do better, Throop location. Remember that we are paying YOU for a a service, you aren't doing anything as a favor or for free. Now I have to live with the knowledge that my beautiful boy will be returned to us incomplete. Without his beautiful head. By far the worst experience of my entire life.

We LOVE Dr. Henry - she takes amazing care of our 3 Labs but especially our 11 yr old, Krypto, who…read moreADORES her. He had minor surgery yesterday and she did an amazing job (as did the entire staff at the Throop location). Thank you all for treating our fur kids as if they were your own.

The woman was very rude to my wife. her husband is nice but we won't be coming back because of her…read more The work was average at best.

I have taken my previous border collie (female) there for over 13 years, after having a bad…read moreexperience with canine castle, they sedated her without our permission and cleaned her pads so roughly they're cut deep and as she couldn't even walk. Mark and his wife love the animals and you can truly tell their hearts are honestly in it. we now have a 15 week old male border collie who will be going here for his lifetime. Mark even calls periodically if he hasn't heard from you in a while to make sure all is well. they take their time and even sign to the dog's/animals if need be. he will also alert you of any suspected health problems immediately. I consider them family and I recommend them to every dog owner I know.

Karen and her husband clearly like dogs, and were always very flexible with us and willing to…read moreaccommodate our crazy last-minute scheduling. Runs are spacious and clean, and for the peace of mind, the price was a dream. We've been to fancier places but now realize that we don't need to spend the vacation budget on dog boarding fees, our dog is in good hands here.

We found this kennel based upon a recommendation from our vet. I never looked at yelp and am glad…read moreI did not. We've been taking our lab here for several years, and not only is the service/facility great, but my dog is happy when she arrives here. We are seasonal residents and I have brought my dog here in the off season from NJ. I consider it a vacation for her. Ignore the negative reviews. The owner has been nothing but consistently professional and nice.

We have 2 very different kinds of needy dogs. Although we liked the last kennel, we didn't feel as…read moresafe as I do in Hamlin. Someone is around all of the time and our Cling-ons happily leave us as soon as they walk in . Yes, services are all ala carte, but the choices are great.