In 2023 it was discovered that I had kidney cyst and was referred to Dr. Biswas. After a few tests and the results from Dr. Biswas the kidney cyst I had , there was no treatment for and was fairly common. Fast-forward to 6/24, my primary care was Dr. Serfino who retired six months after I acquired him as a primary care. Which led me to my medical needs and wanted to have Dr Biswas as my primary care physician. However, my insurance had changed and what was required was for them to call the number on the back of my anthem Blue Cross card to verify insurance. As long as my insurance wasn't on a website that they could readily access they would not call to verify. This apparently was OK with Dr. Biswas, highly UNPROFESSIONAL in my opinion, patient abuse because they're not willing to do their job to verify insurance whether it's on a website or not. I pay $800 a month for insurance and they can't look it up. SHAMEFUL . I wouldn't venture into their office even if I was dying. FIND A DIFFERENT DOCTOR!!!!!!!!!! read more