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    Pure Barre

    4.2 (5 reviews)
    Closed 6:00 am - 6:30 pm

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    Club Pilates

    Club Pilates

    3.0(4 reviews)
    2.2 mi

    THE BEST Pilates studios in PTC. Management is hands down amazing and is super quick with…read moreresponses. The instructors are so caring and truly know their stuff. 10/10 would recommend

    If I could give this location zero stars for the way it handles membership cancellations and what I…read morebelieve are questionable billing practices, I would. My experience with Club Pilates Peachtree City was frustrating, disappointing, and ultimately left me with serious concerns about how membership cancellations and billing issues are handled. I initially attempted to resolve a dispute regarding my membership cancellation and outstanding balance. After several communications, I received an email from the studio outlining a proposed resolution. Unfortunately, that email also accidentally included an internal message that was clearly never intended for me. The message referred to me as someone who was trying to "subvert her responsibilities" and included sarcastic comments and emojis about my situation. Here is the message I received; On Tue, Sep 22, 2026 at 7:23PM Club Pilates Peachtree City peachtreecity@clubpilates.com wrote: I have a new Blessing for you! I figured this might be more of a you situation. PDC just talked to her and I think this is her way of trying to subvert her responsibilities. This internal communication was incredibly disrespectful and unprofessional. I was actively communicating with the studio in an effort to resolve the billing issue--not avoiding my responsibilities or refusing to communicate. Whatever the studio's internal opinion of me may have been, I believe those comments were completely inappropriate, especially when discussing a paying customer. The billing dispute itself was frustrating, but mistakes and disagreements can happen. What ultimately changed my view of the studio was the tone and content of the internal communication that was inadvertently forwarded to me. It significantly damaged my trust in the business and made me uncomfortable continuing any relationship with the studio. I ultimately offered to pay what I believed was the appropriate July membership amount of $219 to resolve the matter and close my account. I declined the studio's proposed offer of a $438 payment and additional studio access because, at that point, I had no desire to return. Customer service matters, but so does professionalism and respect--especially when a customer is making a genuine effort to resolve an issue. Unfortunately, my experience with Club Pilates Peachtree City fell far short of that standard. I am sharing this review so prospective customers can make their own informed decision about their experience with the studio.

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    Pure Barre - barreclasses - Updated September 2026

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