I had the opportunity to meet Jackie this afternoon and she did an amazing job ! The pain was non…read moreexistent. I'd you are on the fence of trying sugaring but are afraid of past bikini wax that HURT, i recommend you DO IT! It's nothing like wax!! You won't regret it.

Jenny is amazing! tried NYC sugar and had a terrible experience, started to see Jenny and haven't…read moretuned back. amazing service, amazing place and so clean!

Haley is a brow master!! I have never had my brows done so beautifully. Her work is detailed and…read moreimpeccable. She asked me at the beginning what I wanted to achieve with my brows and in less than 30 minutes I had the most perfect arch and tail! She waxed and tinted my brows and they were so perfect, they looked as if I had used product. I will be going back to Haley for sure!!

I came to Haley from having her waxing my eyebrows a while ago when she was at Ulta a few years…read moreago. Since then I haven't found anyone that has really done a good job. I was very impressed with her techniques and would highly recommend her for any of your brow needs!! She is very good at what she does and I will definitely go back to see her again!

The hair stylist was KenLeigh Mohr Do NOT recommend…read more I was so excited to try some place new and couldn't believe she chopped off an additional 4 inches and gave me bangs. So mad. Tried contacting the owner and no luck.

Love it! Great 60 minute facial and they worked me in for a 60 minute massage. Very comfortable and…read morequiet place to relax. Everyone was so nice as this was my first time here. Reasonably priced. I will be back! I made my appointment on the web, so easy. They sell Aveda products but are not an exclusive Aveda salon.

This is the only nail salon I keep going back to because they actually take their time, care about…read morenail health and focus on quality. They have a lot of repeat clients who book in advance, so it's best to make an appointment--when you're scheduled, they never rush. If you walk in, they might move a little quicker just because they usually have scheduled bookings. They honor their 2-week no-chip policy on gel nails and don't sneak in any upcharges. Their prices are clearly listed, and everyone is polite and friendly. I never feel awkward or uncomfortable here, which is huge. Consistent, clean, and trustworthy--definitely my go-to spot! **I only do gel polish for hands and feet! I cannot speak to more lavish hand/nail services!

argued with me the whole time I was there that acrylic is better for nails than dip. proceeded to…read moreremove the existing acrylic on my nail. hurt me many times. soaked for just a short time and tried tor remove the acrylic layer by shoving it underneath with a nail tip! hurt me more! I finally got up, paid a small fee and left. NEVER AGAIN! you can see the damage in the one hand. I left before she could hurt my other hand.

I was having terrible headaches and had terrible pain across the back of my neck and shoulders. I…read morewas SUPER lucky to get a cancellation at Dana's Day Spa in DeKalb! It usually takes 2-3 weeks to get in! She made my pain go away, and I felt sooooo much better! She was very professional and listened to exactly what I was hoping for in a massage. I will definitely be booking/scheduling another appointment in the near future!! Elizabeth M.

Sharing a friends experience Hello everyone. I had a very…read moreterrible experience with a business called Dana's day spa in dekalb. I never post about anything like this, but this one really got to me. I had received a gift certificate for my 50th birthday to get a massage at this spa. It was a $100 gift certificate. I went online and made an appointment for a hot stone massage. On Wednesday evening our four-year-old dog tragically lost use of her hind legs. We rushed her to the Animal Hospital in Aurora. Seven hours later we unfortunately had to put her down. We did not get home until 3:30am yesterday. My appointment for the massage was 10:30 AM yesterday. I had every intention of making this appointment. I had no idea that this would happen to my dog. I called them and asked if they would allow me to reschedule. I did explain what happened. The owner had the nerve to tell me she has a policy on her 24 hour cancellation because she's a single mom and has to take care of her family, etc.. I totally understand that. I used to be a business owner myself. She absolutely refused to allow me to cancel and reschedule. People have things happen in life. A business can change their policy for extreme circumstances. Having a little compassion and humanity goes a long way. I was furious and told her to charge the gift card and that she could keep the extra five dollars. I am on day two of grieving Over my animal passing away. My dog who passed had a sister dog and they were inseparable. In her short four years, they've never been separated. Not only am I grieving but my other dog is grieving as well. Had I been clairvoyant and knew my dog was going to collapse and die I would've called and canceled the appointment. I was so caught up her dire situation that it never occurred to me to call. Plus, the situation happened about 18 hours before my appointment.... I would've kept this appt had I gotten some sleep the night before and wasn't grieving so hard. She actually charged the gift card that I was given $95 and refused to let me reschedule unless I wanted to pay again. In my mind it just seemed cruel and really about her getting her money. She never even acknowledged the passing of my dog or said sorry. Doesn't matter but it was just very frustrating. Thanks for listening!

Had to argue to get a legal refund -- disappointing experience…read more I purchased a $100 gift certificate for my mom's birthday in December 2024. When she tried to use it, Serenity Spa claimed it had expired after just 6 months and would only honor half the value, which is actually against Illinois law (gift certificates must be valid for 5 years per 815 ILCS 505/2SS). After pointing this out and escalating, they finally refunded my money to my credit card -- but only after I had to argue and cite the law. I'm relieved I got my money back, but disappointed it took that much effort. I expected better customer service and business practices from a wellness-focused company. I won't be back, and I'd advise others to ask questions before buying a gift here. looking forward to a snappy response on here :)

We did a couple massage for our anniversary. They were so accommodating and so sweet. They did a…read morewonderful job. The place was clean and tidy and decorated well. The girls were just as nice as could be really enjoyed the surface. Definitely will come back again thank you.

Sal is an expert with regard to color and cuts. Salon atmosphere is very welcoming. I was…read moreextremely satisfied with the service that I received and wouldn't hesitate to provide referrals.

Sal is the best! Always smiling, and does great work. My family has been going to him for years.read more

Amber at Fusion salon has a wonderful private atmosphere. Her work is fantastic! Highly recommended…read moreif looking for color or balayage!

I went to USA Nails today and was pampered beyond belief. The attendant was very gentle and precise…read moreand did an amazing job. The place was clean and materials came from a sterile package.

Beware!!! Beware!!! Beware!!! Made an appointment with…read moreDenis for an all over color and a haircut, when I got home I noticed that my hair was cut all uneven and chopped up and also noticed that it had a green tint. I tried to contact Denis over the next several days with no response, in the meantime the green highlights were becoming more pronounced. After 7 days I had Jen at Ulta fix my hair and she did a beautiful job!!! Denis finally contacted me with a text (9 days later) and I told him what had happened and his response was "did they fix it" Unbelievable! I asked for a refund and never heard back from him. This was the worst experience I have ever had with my hair. I would again like to say thankyou to Jen at Ulta for fixing my hair. I've posted before and after photos

tried calling to get an average cost for mommy makeover and the front desk asked me to "google it"…read morewould not tell me even a guesstimate price. Oh and consultations are $89. I got the feeling that they are mostly a money grab clinic. BEWARE!!

I set up an appointment to get information about having sun spots removed from my face with laser…read moretreatments. I showed up for my appointment and was told that they would not see me or give price information unless I gave them a copy of my driver's license and filled out forms listing a great deal of personal information. This information included not only my driver's license information, but my medical history and employment information. The forms also included a sheet stating that I sign off on a privacy policy (that was not attached) about how they can use my information. I left without completing my appointment. There are far too many incidents of identity theft to be liberal with personal information. I will be taking my business elsewhere.