I was having terrible headaches and had terrible pain across the back of my neck and shoulders. I…read morewas SUPER lucky to get a cancellation at Dana's Day Spa in DeKalb! It usually takes 2-3 weeks to get in! She made my pain go away, and I felt sooooo much better! She was very professional and listened to exactly what I was hoping for in a massage. I will definitely be booking/scheduling another appointment in the near future!! Elizabeth M.

Sharing a friends experience Hello everyone. I had a very…read moreterrible experience with a business called Dana's day spa in dekalb. I never post about anything like this, but this one really got to me. I had received a gift certificate for my 50th birthday to get a massage at this spa. It was a $100 gift certificate. I went online and made an appointment for a hot stone massage. On Wednesday evening our four-year-old dog tragically lost use of her hind legs. We rushed her to the Animal Hospital in Aurora. Seven hours later we unfortunately had to put her down. We did not get home until 3:30am yesterday. My appointment for the massage was 10:30 AM yesterday. I had every intention of making this appointment. I had no idea that this would happen to my dog. I called them and asked if they would allow me to reschedule. I did explain what happened. The owner had the nerve to tell me she has a policy on her 24 hour cancellation because she's a single mom and has to take care of her family, etc.. I totally understand that. I used to be a business owner myself. She absolutely refused to allow me to cancel and reschedule. People have things happen in life. A business can change their policy for extreme circumstances. Having a little compassion and humanity goes a long way. I was furious and told her to charge the gift card and that she could keep the extra five dollars. I am on day two of grieving Over my animal passing away. My dog who passed had a sister dog and they were inseparable. In her short four years, they've never been separated. Not only am I grieving but my other dog is grieving as well. Had I been clairvoyant and knew my dog was going to collapse and die I would've called and canceled the appointment. I was so caught up her dire situation that it never occurred to me to call. Plus, the situation happened about 18 hours before my appointment.... I would've kept this appt had I gotten some sleep the night before and wasn't grieving so hard. She actually charged the gift card that I was given $95 and refused to let me reschedule unless I wanted to pay again. In my mind it just seemed cruel and really about her getting her money. She never even acknowledged the passing of my dog or said sorry. Doesn't matter but it was just very frustrating. Thanks for listening!

I went to USA Nails today and was pampered beyond belief. The attendant was very gentle and precise…read moreand did an amazing job. The place was clean and materials came from a sterile package.

Beware!!! Beware!!! Beware!!! Made an appointment with…read moreDenis for an all over color and a haircut, when I got home I noticed that my hair was cut all uneven and chopped up and also noticed that it had a green tint. I tried to contact Denis over the next several days with no response, in the meantime the green highlights were becoming more pronounced. After 7 days I had Jen at Ulta fix my hair and she did a beautiful job!!! Denis finally contacted me with a text (9 days later) and I told him what had happened and his response was "did they fix it" Unbelievable! I asked for a refund and never heard back from him. This was the worst experience I have ever had with my hair. I would again like to say thankyou to Jen at Ulta for fixing my hair. I've posted before and after photos

The hair stylist was KenLeigh Mohr Do NOT recommend…read more I was so excited to try some place new and couldn't believe she chopped off an additional 4 inches and gave me bangs. So mad. Tried contacting the owner and no luck.

Love it! Great 60 minute facial and they worked me in for a 60 minute massage. Very comfortable and…read morequiet place to relax. Everyone was so nice as this was my first time here. Reasonably priced. I will be back! I made my appointment on the web, so easy. They sell Aveda products but are not an exclusive Aveda salon.

I had the opportunity to meet Jackie this afternoon and she did an amazing job ! The pain was non…read moreexistent. I'd you are on the fence of trying sugaring but are afraid of past bikini wax that HURT, i recommend you DO IT! It's nothing like wax!! You won't regret it.

Jenny is amazing! tried NYC sugar and had a terrible experience, started to see Jenny and haven't…read moretuned back. amazing service, amazing place and so clean!

I think I have been going to Ella for about 14 years when she first started over in Elburn and not…read moresure I would go any place else. Although there is not much you can do with my hair, she always takes her time, does not try to push you out, and always makes sure you are 100% Satisfied when you leave. If you are looking to make a change, give Ella a chance, you will not be disappointed.

THE best! she listens carefully to your needs, she understands exactly what you are looking for,…read moreand you get exactly what you asked for. I'm so glad I found youShe has a great sense of humor and she is fun! Hey! spending 2 hours with someone...it better be fun

Sal is the best! Always smiling, and does great work. My family has been going to him for years.read more

Sal is an expert with regard to color and cuts. Salon atmosphere is very welcoming. I was…read moreextremely satisfied with the service that I received and wouldn't hesitate to provide referrals.

Haley is a brow master!! I have never had my brows done so beautifully. Her work is detailed and…read moreimpeccable. She asked me at the beginning what I wanted to achieve with my brows and in less than 30 minutes I had the most perfect arch and tail! She waxed and tinted my brows and they were so perfect, they looked as if I had used product. I will be going back to Haley for sure!!

I came to Haley from having her waxing my eyebrows a while ago when she was at Ulta a few years…read moreago. Since then I haven't found anyone that has really done a good job. I was very impressed with her techniques and would highly recommend her for any of your brow needs!! She is very good at what she does and I will definitely go back to see her again!

Got brows and mink cluster service. Lashes started coming off within 2 days. Reached out regarding…read moremy issue received no response. Highly do not recommend!! Waste of money.

I would never recommend this place. i'm not from the area and was looking to get a Brazilian wax…read moredone. I looked on Google this place popped I called. They said they were able to get me in. I get there and immediately had bad vibes that it wasn't gonna go as all my other waxing had went prior. I would like to I always use European wax or in but this was a convenience. I get in there and she starts using the old-school with the ripping the fuck out of my my private as well as all the other ladies a delicacy, as she's ripping my hair, and just continuing to snatch, she notices that she's causing bleeding and fixes her mouth to tell me that it's because of the way, my hair is growing which is why she's snatching and so hard because the hair isn't growing the right way I explained to her that I don't use the that she's using and I never had any of these problems that she is stating to me now I've never with any of my waxing. I've never had bruising with any of my waxing until today. She fucked up so much so she knew she was fucking up. She couldn't even answer me properly, but was trying to tell me that she's licensed if you're so licensed as you say you are then you should be quit to handle anything that comes to you and she wasn't my leg being in the butterfly position for about 15 minutes started to cramp. She had placed the hard wax stopped using the soft wax and she placed the hard wax down did that my leg cramped so I jumped once I jumped the She immediately gets upset or frustrated and she so I literally have a half bald Coochie right now. Thanks to her never in my life. Have I had to use a damn ointment because my vagina has been butchered. She's unprofessional and she does not know how to handle waxing. get your nails done or but do not go in there for Waxx horrible horrible horrible. How do you get upset and stop service for your mistakes and experience that you claim to have I went in for a Brazilian wax. I came out looking like I did a shaving bumps is unprofessional as fuck. I'm only giving one star because they won't let me give zero.

Amber at Fusion salon has a wonderful private atmosphere. Her work is fantastic! Highly recommended…read moreif looking for color or balayage!

Never returned multiple calls. Totally ghosted. Perhaps because I'm male? Regardless, it is highly…read moreunprofessional. Even a return call to say "no" would have been the least amount of courtesy that could have been shown. It honestly hurt my feelings since my relatives are patrons. I would go to a salon or barbershop. So, any excuse would be worthless. If that is how they conduct communications, I'd be wary of the actual service. Customer service of a quality business is all in attention to details (especially in the hair business. Challenge yourselves to do better.

I got my hair styled at Refuge on the morning of my wedding. They styled both mine and my mum's…read morehair in an hour, made us feel comfortable and were so sweet. My stylist even accommodated my flower crown in the style and showed me multiple ways I could wear it. My hair looked amazing, thank you!