This service has been so important to me. I used to take my Mother in my SUV, but now that she has…read morehad a fall and must now use a wheelchair, I cannot take her where she needs to go. This is the only way that I can get her anywhere she has to go until she heals. I have used them for two trips and I couldn't be happier with their service. All the drivers have been so friendly and have take extra special care of my Mom. They try to make sure that the ride is not very bumpy which puts her in pain. They speak to her with respect and want to make sure that she is comfortable. I will continue to use them as long as needed and refer them to others who could use their services.

Today was the first time using this company. The van backed into my driveway around 9:34 am to take…read moremy dauther to a 10:30 appointed. The driver sat there about 4 minutes, never got out of the van, or called us. Went outside to talk with the driver, but the van was gone. called the van company to ask what happened, the said he will be back in 5 minutes. 20 minutes call the company to see what was going on, he said the driver told him that someone came outside to cancel the service. Very, Very rude an unprofessional company. Will never try to us this company again.

The driver, Antoinette was courteous, personable and professional. She arrived promptly and the…read morevehicle was clean and comfortable. It was a safe and pleasant ride from Somerville to Memphis. I would use them again.

I have MS and am in a motorizes scooter all the time. I have used this service 3 times and it was…read moreexcellent. Each person I spoke with or had contact with was very patient and kind. I will definitely use this service again if I need to.

Great dispatchers and drivers! James took my dad to the VA. I loved the way their dispatchers…read morechecked in with me while I was at work about his transportation pick up ad drop offs. He really appreciates that they value his time in service!

My experience(s) from start to finish have been positive and impressive. The dispatcher/scheduler,…read morethe drivers, and bookkeeping have professional skills and etiquette that make this company stand out. Additionally, the van was clean, safe drivers, prompt, and overall a good, environment.

Angela is a reliable professional and a delightful human being. Her expert support for my trips…read morearound Memphis could not have been better.

These kind folks take me from my home to dialysis 3 time a week. 95% of the time I get the same…read morecrew and I like that-familiarity. 98% of the time they are early (they wait in the rig). They are extremely kind and are constantly asking if I'm comfortable and are keenly aware of my medical conditions that require special handling. It's hard to pinpoint the late pickup issue. Is it that the dialysis center isn't giving them a "heads up"? Or they are over booked? 75% of the time they arrive within 7-10 minutes of my being ready to go. The other 25% of the time I've waited as much as an hour. I've also use them to go to medical testing at the hospital and to doctors appointments. While these events are scarce it's comforting to know that with PLANNING and contacting dispatch with as much advanced notice as possible they can work with you.

Story time, so I had 4 considerably large packages to ship TSA this week last minute last mile to…read moreAtlanta, GA. I called the first number I could find online with last mile at 3 am fully expecting to hear dial tone or leave a voicemail. To my surprise a representative not only took our order but they had it picked up in an hr and at the location a day earlier than anticipated! These guys are unreal!

We ask them to come help donate a truckload to the Boy Scouts of America, and they did! They were…read moreso helpful and nice we most definitely will call them again. If you need a reliable courier this is one of them!

I had the most disappointing and unsatisfactory experience at this location. I chose to self-pay…read moreand later discovered that my insurance was also being billed without my consent - effectively charging both me and my insurance which was confirmed by my insurance company. This is insurance fraud and l've reported this to the appropriate authorities. In addition, the care lacked clinical follow-through. There were no meaningful reassessments, and x-rays were only taken at the very beginning and end of care -- not during treatment - making it difficult to track progress or adjust the plan. The digital check-in form asked about progress each visit, but it clearly wasn't used to make any treatment adjustments. I was initially told that if I discontinued care, refunds wouldn't be provided for prepaid visits-only the option to "save unused visits for later". That discouraged me from stopping sooner, even when I wasn't seeing results. I eventually chose to discontinue treatment and requested a refund for my unused visits, reassessments, & the post treatment X-ray that I didn't receive, which I did receive after following up with corporate. I recommend that others proceed with caution: verify how billing is handled, make sure progress is being regularly assessed, & that the care plan is being adjusted accordingly and don't delay discontinuing care if your needs aren't being met. Additionally, the provider - Dr.Stormy Green, and a front desk associate often appeared irritated, when I asked billing & treatment questions or raised concerns. This created an uncomfortable environment at times, but I encourage others to ask questions anyways and advocate for themselves. I wouldn't recommend anyone patronize this provider / location considering this terrible experience.

Clean, inviting, aromatherapy, and great music! Hailey,…read moreTaylor, and Dr. Lynsey create a first class experience!! Love them!