I enjoyed my ride with PureLife. I felt safe and secure. The driver was very polite and courteous…read more I will most definitely choose PureLife again . I give thanks to PureLife.

The driver, Antoinette was courteous, personable and professional. She arrived promptly and the…read morevehicle was clean and comfortable. It was a safe and pleasant ride from Somerville to Memphis. I would use them again.

I have MS and am in a motorizes scooter all the time. I have used this service 3 times and it was…read moreexcellent. Each person I spoke with or had contact with was very patient and kind. I will definitely use this service again if I need to.

Great dispatchers and drivers! James took my dad to the VA. I loved the way their dispatchers…read morechecked in with me while I was at work about his transportation pick up ad drop offs. He really appreciates that they value his time in service!

My experience(s) from start to finish have been positive and impressive. The dispatcher/scheduler,…read morethe drivers, and bookkeeping have professional skills and etiquette that make this company stand out. Additionally, the van was clean, safe drivers, prompt, and overall a good, environment.

These kind folks take me from my home to dialysis 3 time a week. 95% of the time I get the same…read morecrew and I like that-familiarity. 98% of the time they are early (they wait in the rig). They are extremely kind and are constantly asking if I'm comfortable and are keenly aware of my medical conditions that require special handling. It's hard to pinpoint the late pickup issue. Is it that the dialysis center isn't giving them a "heads up"? Or they are over booked? 75% of the time they arrive within 7-10 minutes of my being ready to go. The other 25% of the time I've waited as much as an hour. I've also use them to go to medical testing at the hospital and to doctors appointments. While these events are scarce it's comforting to know that with PLANNING and contacting dispatch with as much advanced notice as possible they can work with you.

Angela is a reliable professional and a delightful human being. Her expert support for my trips…read morearound Memphis could not have been better.

She is amazing. She took time out of her day to read me and she is very accurate. I would 10 out of…read more10 recommend her and her services.

I had the most disappointing and unsatisfactory experience at this location. I chose to self-pay…read moreand later discovered that my insurance was also being billed without my consent - effectively charging both me and my insurance which was confirmed by my insurance company. This is insurance fraud and l've reported this to the appropriate authorities. In addition, the care lacked clinical follow-through. There were no meaningful reassessments, and x-rays were only taken at the very beginning and end of care -- not during treatment - making it difficult to track progress or adjust the plan. The digital check-in form asked about progress each visit, but it clearly wasn't used to make any treatment adjustments. I was initially told that if I discontinued care, refunds wouldn't be provided for prepaid visits-only the option to "save unused visits for later". That discouraged me from stopping sooner, even when I wasn't seeing results. I eventually chose to discontinue treatment and requested a refund for my unused visits, reassessments, & the post treatment X-ray that I didn't receive, which I did receive after following up with corporate. I recommend that others proceed with caution: verify how billing is handled, make sure progress is being regularly assessed, & that the care plan is being adjusted accordingly and don't delay discontinuing care if your needs aren't being met. Additionally, the provider - Dr.Stormy Green, and a front desk associate often appeared irritated, when I asked billing & treatment questions or raised concerns. This created an uncomfortable environment at times, but I encourage others to ask questions anyways and advocate for themselves. I wouldn't recommend anyone patronize this provider / location considering this terrible experience.

Clean, inviting, aromatherapy, and great music! Hailey,…read moreTaylor, and Dr. Lynsey create a first class experience!! Love them!