Thank you for the great experience! Diana was sweet and helpful. we were given a great rate.read more

Disappointing staff at this insurance agency. Been with them for a year after moving to the area…read more Misquoted insurance for a new car I was getting and blew it off as no big deal and wouldn't do anything about it. In addition mistakenly dropped the car I was keeping so I was uninsured for a couple of weeks until I noticed when receiving a new insurance card. I left there agency for another recommended agent. Better about there.

Low Cost Health Insurance? YES!…read more I found Boulder Insurance Group through a Boulder Chamber of Commerce event and decided to ask Matt DeYoung if he could help me get some quotes for health insurance, as I'm a contractor and need to have my own individual coverage. I'd never done any shopping for health insurance before and was expecting to pay a premium. Matt and I discussed my lifestyle and needs and were able to come up with a plan that fit them both perfectly.... for $100 a month! I was totally blown away. I had put off my search for a long time thinking the premiums would be ridiculously high. The best thing about it to me is that I didn't have to pay Matt for helping me, the insurance companies that I signed up with compensated him. I highly recommend this service.

Working with Matt Deyoung and Reed Lavelle has been a great experience as someone buying insurance…read morefor the first time. I felt very informed throughout the entire process, and I know that I got a great price. As a young adult getting motorcycle insurance I knew that I was merely a "small ticket" job for them, but I was always treated like I was their only focus. Not only do these guys do all the leg work finding you the best deal, but they are also very professional. Consider me a return customer. Thanks Matt and Reed!

I can honestly say that Chrisp Insurance makes insurance easy…read more They took the time to walk me through everything and made sure I actually understood my coverage -- no confusing terms or pressure, just clear answers and great service. It's rare to find an insurance agency that truly cares and helps you find the best fit for your needs. If you want peace of mind and people who actually explain things the right way, I highly recommend Chrisp Insurance.

Would not recommend! I requested to cancel life insurance policy. Max Chrisp is very unprofessional…read moreand non responsive to calls and e-mails. Delayed the cancellation forms and finalizing the cancellation took over a month?! This was clearly intentional in order to get another month's payment instead of doing the right thing and canceling our policy at the time requested. Max Chrisp clearly does not care about his clients.

I called Jeannie's office to get a quote on my condo insurance. Elizabeth called me back and over…read morethe course of a week, answered my questions and quoted me prices. She was very patient and very informative. I feel that I was given great support and immediate feedback. Of course, I always recommend Jeannie. She managed a claim of ours many years ago and we were satisfied with the outcome.

Did business with Brian,well prepared, very knowledgeable and professional…read more Saved us major money on our condo insurance.

The office has always responded to any requests I have made in a very timely manner.....usually…read morewithin a couple hours!

Bad experience the worst insurance company. Brandon miller claim specialist is lied in…read moreinvestigation process they don't care about the clients

Very fast and quality response. Very easy to work with. Quality company that I recommend and will…read morekeep coming back to.

I understand that insurance companies are ultimately businesses, which is why choosing the right…read morelocal brokerage is so important. Clients rely on brokers to provide industry expertise, ensure proper coverage, and offer guidance and support during the claims process. Compassion, communication, and professionalism should be expected when clients need help the most. After more than 25 years without ever filing a claim, I recently had to go through the process for the first time. Unfortunately, my experience with Steve Basler and his office manager was extremely disappointing. Throughout the process, there was a lack of empathy, poor communication, and little guidance on how to navigate the claim. Phone calls were often avoided, and follow-up was consistently lacking. Based on my experience, I would not recommend this brokerage to those seeking responsive and supportive representation. If you are currently a client but have never had to file a claim, I would strongly encourage you to evaluate whether this is the level of service you want when you need support most.

Have had my insurance with Gene and his team for almost 3 decades. When I have had questions he…read morewas more than happy to explain the process. When I had my accident he called a couple of days after I got out of the hospital to find out how I was doing and if there was anything he could do to help. He or the team kept me updated on what the status of things. For me the service is above and beyond. I also know that both me and my wife have gotten a special call from him every year (the birthday call).

I'm new to this area having transferred my State Farm policy from another Denver area agent. From…read morethe moment you walk in you are greeted by a very friendly staff. When I made the request thru State Farm corporate to transfer my policies, Gene himself called after hours to confirm the transfer. Lindsey (in the front office) called daily to provide a status (as several policies other than just an auto policy were involved in the transfer), then arranged a time for us to meet and review the policies. Kathy Watada and Lindsey provided superb service in the review where they made changes to broaden coverage AND saved us money! You will want to do business with Gene and his team!

Wes Parker - State Farm Insurance Agent in Longmont CO - is the Gold Standard for a State Farm…read moreAgency. He is an owner / agent who provides exceptional insurance coverage and protection, claim support, and overall outstanding customer service to his clients. My wife and I first introduced ourselves to Wes via a telephone call, as we were relocating from another state to Colorado in 2017. From that very first conversation we had with Wes to obtain renters insurance for our Colorado apartment, we knew we picked a winner with Wes. The policy was quickly issued and provided to our new landlord. He then wrote new policies for our vehicles, umbrella liability, and anything else we needed to transition smoothly to our new home state with the proper insurance coverage. When we arrived in Longmont, we had the pleasure of meeting Wes and his amazing staff in person. Wes took time out of his busy schedule to welcome us to Longmont and we knew then that we made the right decision to transfer all of our polices to his office. Wes is a well-educated professional who is personable and highly knowledgeable in his field (a recognized experienced expert in his field). Wes staffs his office with consummate professionals who are knowledgeable, friendly, pleasant, and have their clients best interest s in mind. We recently relocated (again) out-of-state and we wish we could have taken Wes and his Team with us. He worked closely with our new agent's office to assure seamless transfer of all of our policies. We highly recommend anyone in Longmont. CO who is considering a new insurance agent or wants to change agencies to contact Wes and schedule a visit with him to discuss ALL of your insurance needs.