Had an issue with water softener called on a Saturday but they were closed. Left a voicemail…read moremessage for Monday morning. Monday I received a callback and got an appointment for the next day Tuesday, Phillip was our technician and had the water softener issue resolved in minute. ( Transformer power supply was bad ). That portion was covered under warranty I had mentioned that water pressure had been steadily been decreasing and Phillip checked a couple of things and we found out that the Well pump pressure was not sufficient enough for proper back flushing of the water softener system. He had the parts to Install a new pump on his work van and proceeded to install a new well pump. Had a couple of leaks from the brand new Well pump specifically 2 orings were never installed at the factory. Phillip was told by his supervisor to use Teflon tape to fix the leak. When Phillip was done with the job he informed me to call the the office and request that a new pump be installed due to the Orings missing directly from the factory. That evening I called Water Care America and spoke with Bryan and he sent Phillip back out the next day to install the missing orings. Could not be happier with the Service Technician and Water Care America's service and professionalism provided to me.

We just moved to the area and had never had well water before. When we first arrived at our home…read morethe water smelled terrible. So I called clean water America, they sent a technician, Brian, out the next day and he not only fixed our smelly water but went through and taught me how the well system works. Brian was very friendly and very knowledgeable he told me about different upgrade options I had, he was very honest and sincere and did not feel like he was just trying to upsell me. I will definitely use clean water America again in the future

Amazing, friendly service!!! Very professional. We HIGHLY recommend their service and we will use…read morethem again in the future if needed.

Showed up on time. Very nice and informative. I had a sewer pipe leak and I needed 3 feet of pvc…read morepipe replaced. He was here for a little over 2 hours. $767.00 ridiculous pricing. Never calling them again.

This place is top notch. My pressure switch blew out of the plastic pipe water every where.. Shut…read morewater off and they came out on Sunday night Feb 1, 2026 in 40 deg weather and fixed it . These people care about there customers. I d give them a 100% approval.

We have been using AAWS since July of 2023. They are much more responsive and effective than our…read moreprior water-treatment vendor. They are also less expensive. We have had only great work and response from Jessica and her associates at AAWS!

Avoid at all costs! The Venice office is a disgrace. Kinetico Corp should be ashamed. They are…read moreabsolute charlatans. Full house RO system 6k , Installed March 2018. Within 6 months broke at least 8 times!!! Within 12 months broke another 4 times! So bad, they changed their sales tactics! Wrote my a letter saying 'sorry , we will do better and we are changing the way we do business'. I still have the letter! I think I got free Service for 12 months. Membrane failed after 2 yrs! Pumps failed after 3 ! Unusable and thousands to repair . In 2025 we gutted it and had gator water install a salt water softener system. If I could I would have dumped their rubbish in their driveway in Venice! They have the rudest staff! Please stay away from them . Please! The BS commercial with the 2 radio heads is completely untrue! They get a new system for free every yr!!

Our entire Kinetico experience was nothing but superb: from booking our service appointment to…read morereminder texts and notifications of our tech's arrival. Juan was spot on with his anticipated arrival time, but he was quick, professional - and personable! Wow - your company should train others in all 'round customer service!

I received an estimate of $3900.00 to put in a shallow well…read more It takes 18 weeks for them to actually come out to your property to do the job. This company is asking for 50% of the price of the job, in order to make an appointment. I'm sorry this is just not right. They want $1950.00 as a deposit to make an appt. when they won't show up until 4 1/2 months later, to do the job. I guess they have no working capital and are expecting to work on your money. NO THANK YOU, I will never agree to this.

We were new to the Desota Co area and looking for a reliable Well install. Heard lots of good…read morethings about Ray Newberry so we decided to go with them. Everything went very smoothly and our horses are absolutely loving their new well!

Chris and his crew came through for me on a Holiday Sunday at 9pm. I was shocked when he answered…read moremy call. I thought I'm not going to find anyone reputable at this hour. But, Chris was my saving grace. Professional, reliable, affordable and fixed our shower handle water blow out in speedy time. We are very grateful!!!! I would hire him again and recommend him for any plumbing needs.

Chris got the job done with fair price and communication was awesome. Highly recommend him and…read moreHelped me out in short notice specially with having kids in the house with plumbing issues late night.