We rented the 55' High Voltage obstacle course for a birthday party we were hosting. I reached out…read moreto Bailon's through Yelp over the weekend / after hours. They were the fist to respond and offer details, availability and pricing. Every aspect of the process was perfect. Communication, billing, delivery and set up, not to mention the last minute add-ons (tables and chairs) were perfectly executed. I highly recommend Bailon's!

Edit: I rented from Bounce Above (different name) in 2023 and renting a 2nd time out of my entire…read morelife doesn't make me a bounce house expert after 3 years later, yes I still consider myself a first time renter. I had it set up on a different part of my house in 2023 on the driveway, but this time I wanted it set up on my front yard because drive way is full. So that's why again, I had a lot of questions because it is limited and wasn't sure about clearance for entrance and exit. Yes there are dimensions listed but again, I am confused how much clearance for entrance and exit and even given the dimensions because of the limitation of space. Again it is my fault for assuming the owner would help and communicate this with me, because hey who has the patience to communicate with customers? Not everyone. Also, fertilizer smells bad for 1-3 days but whatever makes you feel better about insulting me. The owner obviously can't handle a bad review. It was a mis communication, and not right match regarding communication and his expectations. But the owner continues to insult me & attack my personal character. This is my final response. I cleared the 16 x 17 setup area. But I didn't know if the space in front of it -- for entrance/exit, blower, or safety buffer -- also had to be cleared. That's why I CALLED to ask, but was ignored. Not everyone works in construction for a living, so assuming so is ignorant. And perhaps I'm ignorant to assume owner would collab and communicate. I want to clarify my experience in a factual and respectful way without insulting the owner with "messy" and "dog poop odor" like a high schooler. First off, I called twice to clarify dimensions. I did not know to over prepare for space, because the owner IGNORED my phone calls twice. Yes dimensions are listed, but my case was different because it is on a slope hill with limited space, i am a first time renter. I was not sure if plants are a safety hazard, I called for reassurance and clarity and was given none. Text messages were minimal and got back to me hours later, didn't return my phone calls, didn't confirm the night before. The day of installation, I told installer I would move the plants for him, since I couldn't ask these questions via phone calls since they were ignored. I had three people there to move for him. He then began setting up. I asked specifically which pots to move (so they don't fall on him, or me, or kids). I'm confused about entrance and exit placement. He ignores my question. I ask a second time can you point? Ignores me. I ask a third, he then begins to yell at me and says I am rude. I am rude for being direct? I am rude for wanting clarity? If he were to tell me directly over the phone before arrival I need X feet cleared, I need the whole yard cleared, I would have done that. I went over the contract several times and it's not listed. He or she (dunno who's actually writing the responses or if they were even there) because my yard isn't a mess (there's pictures looks quite minimal despite plants to me). They want to say I was in a bad mood, but in all actuality, i didn't ask him to move plants, I moved them for him, because it's not his job. I needed clarity where the entrance and exit was so I know which way to move the plants so they don't interfere with the set up. they were transactional, not collaborative or helpful in giving me advice, I think that would stress anyone out. I could say they were in a bad mood before arrival because no one was responding to me before arrival? How am I supposed to know what the regulations are if they don't list it on email, contract or answer phone. It was my fault for assuming they would try to collab and help me, instead I was insulted and dismissed.

Diviana's Party Rentals truly SAVED THE DAY!! I'm incredibly grateful they were able to come…read morethrough with tables, chairs, and a jumper the very same day, especially on such short notice after I was scammed by a fake company from a Facebook ad. Their customer service was AMAZING, fast, professional, and everything looked great. Most importantly, they are reliable, which made all the difference. I'll forever be grateful and will absolutely continue recommending this business

Wonderful family run business! Diviana was amazing with her quick responses to my inquiry and the…read morewhole process to rent the chairs for my birthday party was easy. You definitely can't beat the prices either.

All pros, no cons from our first time experience with this company…read more Communicative: provided confirmation for the appointment, texted the day before and day of when they were arriving. This is much appreciated since I tend to be a nervous type A planner type who needs to know we're on schedule! Gave extra time: They came half an hour earlier than the slotted time to setup and also gave us an extra half hour afterwards complementary time for pickup and extra jumping time. Sanitary: bounce house was super clean. Saw them deep clean it again after pick up too Would definitely recommend and work with them again for future parties!

I've dealt with plenty of rental companies over the years, but the quality of equipment here is…read moretruly impressive. The inflatables were spotless and looked practically brand new, which is a huge relief when hosting a large crowd. You can tell they take hygiene and maintenance seriously they spent a significant amount of time deep-cleaning everything right on-site. The only reason I'm not giving a full five stars is that the scheduling took a bit longer to finalize than I expected. However, once the logistics were sorted, the execution was flawless. If you prioritize getting high-quality, sanitized gear for your guests, this team is definitely a reliable pick. I'd certainly use them again for future family gatherings!

That guy Al who posted 8 months ago must not have paid or something. This couple was the best for…read moremy wedding in October 2024. So sweet, happy to help, great follow up, delivery and pick up. They treated my husband with such a respect. And their prices are reasonable especially with their exceptional customer service. I just wanted to share my experience to balance out that negative review. I'm using them again for an event.

Worse experience ever. Owner rude, and did not honor reservation for chairs that were ordered day…read morebefore. Argumentative and rude. We rented from location not far from them, with excellent service. Anyone who gave this business more than 1 star, must posting fake reviews.

I've used them twice now. Very responsive. On time delivery and pickup…read more Have rented both a jump house and tables and chairs

I rented a jump house for my daughter's birthday party and the kids had a blast! Highly recommend…read moreAir Bounce as their prices are one of the best in San Diego. They were also very accommodating and flexible with the time I needed the rental. Very friendly and punctual.

Their service is outstanding! Equipment is clean! Prices are better than big rental companies. Will…read moredefinitely recommend!

I rarely write reviews, but Abbey Party Rents showed such compassion and good service this week…read morethat I wanted to share. I had to cancel an event due to an injury/family emergency and even though the items were loaded on the truck they were extremely accomodating and compassionate. Will definitely be using them again. Thank you Abbey

We planned a celebration of life for my Dad and Abbey Party Rents was exceptional. We contacted…read morethem very last minute and they had the tables, chairs and supplies. They delivered and picked up on time and very efficiently and the crew was very friendly and helpful. Definitely will use them again!

I had an amazing experience with Ramona Party Rental! The setup was quick, professional, and…read moreeverything was clean. Highly recommend them for any event