My husband and I just got married last week at the Japanese Friendship Garden in Balboa Park. In…read morethe final month before the wedding, our original event rental company began bringing up some last-minute issues--things we had already agreed upon since the beginning of our contract. First, they suddenly said they didn't want to hang our paper lanterns. Then they changed their mind and said they would, but it would cost $30 per lantern--even though the lanterns themselves cost only about $2 each! I had done my homework and knew that other companies, including Platinum was quoting $2.50/lantern, so we were pretty shocked by the price. Second, just a week before the wedding, they informed us that they needed additional setup time, which would have forced us to pay an extra $1,400 to rent the venue for longer. At that point, I decided to shop around for other quotes. Our DJ recommended Platinum, and I was astonished to find that they were nearly $2,000 cheaper than our original event rental company--mainly because our caterer had been adding an extra 22% operational fee and 7.75% sales tax on top of the rentals. I worked directly with Sydney from Platinum, double-checked for any hidden fees, and she assured me there were none. So a quick tip for other couples: you may want to have your wedding coordinator work directly with the event rental company instead of going through the caterer, as the caterer may be adding unnecessary upcharges. We made the switch to Platinum the Tuesday before the wedding, and Sydney and her team did a phenomenal job. We were thoroughly impressed, especially given the last-minute change. Everything was on time, there were absolutely no issues, and the setup was so seamless that none of our guests even noticed the transitions. The courtyard looked absolutely stunning with the market lights and all 40 lanterns. Thank you so much to Sydney and the team for helping make our day so perfect. We didn't have to worry about a thing!

My wedding was postponed twice and our venue changed a lot of things without our knowledge. When we…read moreasked for the exact chairs and decor we ordered back in 2019 for our 2020 wedding, Platnum Event Rentals was ready to work miracles the week of the wedding without any hesitation! Thanks to Cristin's compassion and professionalism in going over and above to help me at the last minute, my wedding decor was perfect! She made my vision a reality, I had compliments all day so I will always appreciate and be thankful for what she did for me! My family gives Platinum Event Rentals 5 stars!

It's been five years since my wedding was canceled due to COVID. Like so many others at the time, I…read morewas facing financial uncertainty, but I initially understood why this business chose not to refund my deposit. We were all trying to stay afloat. What I don't understand is why--after all this time--not one person has reached out to me. My calls have gone unanswered. At this point, it's clear they've chosen to keep my money and hope I just go away. Well, they almost got away with it--but I won't stay silent. The least I can do is share my experience so others can make informed decisions. Times are tough again, and now more than ever, people deserve to work with empathetic, customer-focused companies. Out of all the vendors I worked with--some much smaller businesses, and even The Mission Inn in Riverside--every single one handled things with empathy and integrity. This company did the opposite. I never had a wedding due to COVID. That ship sailed years ago. Suggesting I use the deposit for another event is completely unrealistic. I'm not an event planner--what would I even need rentals for now? If the business chooses to respond here with a long, defensive comment instead of simply doing the right thing, don't be fooled. A polished reply from behind a keyboard doesn't change the fact that they've ignored me for five years. This experience has been deeply disappointing. If they're still holding onto deposits from people who never received a service, it says everything you need to know about how they operate.

We can't be anymore happy no pun intended with everything. The clear tent the tables the chairs the…read moreglasses the stunning plates and silverware. Working with Mike and his team made everything seamless. They sent a rep up for a final walk through on a Sunday to meet with everyone for our sons wedding. Highly Highly recommend. Mike had the Cad drawing done for the wedding planners right away. It just was a wonderful team

If you're an event planner, this review is for you. If you're just ordering a few pieces, you'll…read moreprobably be fine. Their inventory is beautiful (that's why two stars instead of one), which is why selected them for a weekend of multiple Christmas 2023 activities for my boss's family. I won't go into long details and I fully expect a response from the company blaming me (as I see they've done to other reviewers). Basically, they strongly lack in internal communication as a team, will put substitutions on your order without telling you (and then deliver them anyway), will not care if they mess up, and promise to order custom color linens (that they offered to do) but then you find out day-of that they don't have them. They may even be spiteful as to not reply to urgent messages the day before the first event...and a threaten, at 8pm the night before Christmas Eve, to not show up. As an event planner knows, sometimes clients don't give detail decisions until the last minute. A professional, experienced rental company knows how to go with the flow and works as a team to make the event great. Especially when they're making near five figures, plus generous delivery gratuities at each delivery. These are not experienced professionals. They probably thought I forgot to write this review, as I told them I would do. I stayed calm and respectful during the process (over fear they really wouldn't show up, due to their attitude). But I am obviously still resentful as I plan this year's events. I wanted to be sure other event planners were warned to look elsewhere....as I am doing this year. I truly hate writing negative posts, but this is what I read reviews for as well.

Recently Rented some of the LED furniture & Dance Floor for a 80s Theme party in Carlsbad. Couldn't…read morebe happier with the condition of the equipment! Will Definitely be calling on the next party!

We rented chairs and tables for a presentation and everything went off without a hitch! Because of…read moretime constraints on our side EPR scheduled the drop off on our schedule which we greatly appreciated! Would definitely use them again. The staff was attentive, professional and competent.

Lindsey at Event Party Rentals was very easy to work with while planning my husband's memorial…read moreservice. We had to make a lot of last minute changes due to the large amount of attendees. She was very accommodating and was also sympathetic to my fragile state of mind. I really appreciated that.

I rarely write reviews, but Abbey Party Rents showed such compassion and good service this week…read morethat I wanted to share. I had to cancel an event due to an injury/family emergency and even though the items were loaded on the truck they were extremely accomodating and compassionate. Will definitely be using them again. Thank you Abbey

We planned a celebration of life for my Dad and Abbey Party Rents was exceptional. We contacted…read morethem very last minute and they had the tables, chairs and supplies. They delivered and picked up on time and very efficiently and the crew was very friendly and helpful. Definitely will use them again!

I had a great experience renting out 25 chairs for my baby shower! I realized I needed chairs only…read moretwo weeks away and reached out to them via Yelp message. I received a response pretty quick and was able to book and pay via email. Very professional and would recommend them to others. The driver was on time, respectful, and came exactly at the time we asked for pick up as well. I received a text before with his ETA. Overall, stress free and a great price. Thanks again!

Great customer service and pricing! Always want to give our business to new start up businesses!!read more

My wife was teaching an Art Class for the Oceanside Antique & Collectibles store on Oceanside Blvd…read morebut ran out of chairs. Yikes. A quick Google search turned up a few options where we could rent them. Ashley's Party Rentals happen to be the one we chose and it was not just a good decision, it was a great one. Near to closing, they were able to accommodate us and made everything in the process easy and affordable. Everyone there was so helpful and friendly. Not only will Ashley's be our go to store for our business and family events, they'll be who we recommend to family and friends in need of Party Rentals. Thank You!

Their pricing was better than most, and they had just what I needed. The white patio table…read moreumbrellas were a classy contrast to the blues of the rest of the decor. The white folding chairs are very sturdy and lock into place, and are very comfortable. Mike and James were SUPER cheerful and efficient in the delivery and pick up. I will definitely rent from them again.

Amazing service and high quality tables and benches that add beauty to your event. Everyone asked…read moreme about these amazing tables so they could use Backyard Cedars for their next event!! Highly recommend!

Parties are always fun but sometimes rental plastic tables and chairs are uncomfortable - and now…read morethere is something much better! I LOVE the wood tables and benches from Backyard Cedars Events. They are so comfortable, sturdy and everyone said "wow - how beautiful" when they walked into the party and saw them. I also like the professionalism of the owners in helping choose which pieces to rent and their delivery and set up was on time.