Best water I've ever had!! So clean and fresh. The man helping us was so sweet and even wrote us a…read moremap of directions when we asked about a nearby burrito place. Great service!! Water here is exceptional

Our rental agency called this company to fix our water heater, they came out later that same day…read morebut it was not fixable as it was really old and dead ! They came back the next day with all the equipment and tank and installed it ! Our tech Zack was awesome! ( I duno the price because that went through the rental company but to me it was worth every penny)!! The dispatch lady that called was super nice and kept me updated ! Highly recommend!

I've used Across Town on two occasions over a span of a couple of years and had an excellent…read moreexperience each time - trustworthy, professional, reliable and a pleasure to deal with. I highly recommend them.

We just had a tankless water heater installed after an initial service visit from Peter. We were…read morevery happy with the job done by Dino and Fred. This company employs nice people who were clear, transparent, and straightforward throughout their dealings with us. They were timely in their service, getting the job done within a matter of hours with no delays. Their work was very neat and we particularly appreciated the extra space that they were able to create in the area through their efforts. Based on our experience we'd use them again and would recommend them to others.

We needed our hot water furnace replaced as it was over 35 years old. The house is also hot water…read moreheated so a direct replacement of the furnace would is more complicated than without the hot water heating system. The pilot light kept extinguishing due to a leak in the heat exchanger so it was extremely inconvenient having to continually re-light it every few hours. We called a few places to get estimates and recommendations. One complicating factor was that the furnace and hot water tank were located under the stairwell. The hot water tank was still good but if we just replaced the furnace and later required to replace the hot water tank, then the furnace would have to be removed in order to get the hot water tank out. Therefore, we decided on getting a tankless hot water heater as it would take up significantly less space and we would not have to replace the hot water tank later. Dino gave us an all in price and told us it should take two days so we would not have hot water one night. He indicated that he would be able to use the existing exhaust vent that exited through the roof. Dino and Paul were able to schedule us in two days later and started on Thursday, the day before Easter Friday. Well things don't always go as expected. On the second day, Easter Friday, they realized that the current exhaust vent was not straight and actually had two curves. This was not apparent from a visual inspection as the exhaust vent appeared to run straight up through the main and second floor. It was also not apparent where the second bend was and we would have had to opened up sections of the wall which was not ideal. We decided to go through the wall in the adjoining room. The bylaws required that the exhaust vent be at least 3 feet from any window, which again, became a slight issue. Also due to the requirement to cut through multiple walls and properly seal the vent on the outside wall, the installation took another day to complete. So a two day job became a three day job. I don't blame Dino or Paul for the delays or issues. The extra work required was not initially apparent. Also, we had two new switches for the six zone hot water heating system and were going to use the existing ones but Dino replaced them all. We were not charged for the extra work or supplies. Everything was cleaned up so other than the exhaust vent pipes, you would not have known they were even there. The wiring and piping for the original hot water heating system looked like a bird's nest. The new system is very clean, compact and out of the way. We can actually access the space under the stairs now without having the be a contortionist, especially if you did not want to be burned by the hot water pipes. I would highly recommend Nation Heating and Cooling and Dino and Paul. Excellent service, as fast as they could be given the circumstances, polite and they stuck to their estimate, despite extra work and supplies being needed.

We called Fantastic carpet cleaning, got a quote and had them clean all of our rooms, dining area,…read morechairs and living rooms. They did an amazing job! The whole house was done in about 1.5 hours. Not to mention I had really dirty dining chairs with grease spots, etc... Now these chairs look like brand new! We are so happy that everything is clean, looks brand new, and it fit in our budget! Every other cleaning company charged extra for grease spots, and stain or carpets... not Fantastic!!! We highly recommend Fantastic carpet cleaning to anyone looking for a quality job!!! Thank you Bazir and the "Fantastic team"!

Worst customer service ever. Moving out, so I had to schedule their services for my current and new…read moreplace (two services). Days prior to the cleaning date, I called them in to confirm that all was in order for the upcoming service, it was then when the gentleman on the phone got very upset because of my call asking for confirmation... Sorry, but I just wanted to be 100% sure, as last minute things can / will happen. To add insult to the injury, the day after I had to cancel the carpet cleaning on the new place as the current owner ended up not allowing us in before possession date to clean up the carpet, as initially agreed... That's when all hell broke loose, and the carpet cleaning guy got extremely angry and told me not to call again and that he will cancel the service on my old house too... Leaving me scramble to find a new carpet cleaning company to clean up my current place in short notice... Very frustrating to say the least.

Preston, from Your Guy Plumbing did an excellent job last year in repairing our sump. We have an…read moreolder house with the sump in the basement and it was not working properly to drain the water. Preston and his helper completed a repair of the outflow pipe and installed a valve; so that we have had no further problems with it. He advised we continue preventative maintenance because we have a lot of trees and the roots get in the drains. When I first called Preston, he was a bit busy due to the holiday season. I had no emergency, so I was able to wait. I could have hired another plumber, but I completely trust Preston to the recommended maintenance work that is required to prevent any future problem. Trust is very important because most quality plumbers with camera equipment charge about the same amount for a house call + time. However, some will take a lot more time to do the same job. He also knows the system in the house, so I waited until he was available. This year we only needed a fairly routine removal of roots blocking the drainage line. Preston and his assistant Valentin were quick and efficient. First diagnosing the location of potential problems and then working hard to remove some large clumps of roots that were blocking the inflow and also the outflow. I was very pleased to see the roots they removed and I look forward to trouble free drainage during an upcoming rainy spring. Thanks Preston and Valentin.

Very professional. We needed our water main replaced. We received a detailed quote that included…read moregetting a permit from the city. They arrived promptly on time and got to work right away. There was minimal disruption to the landscaping even though they had to dig. The trenchless system wouldn't work for our situation. They cleaned up every day. Now we don't have to worry about a water break in the main line for at least 40 years! I would highly recommend them.

Our house had big time drainage issues. It's an 85 year old house and the drainage had never been…read morereplaced or even repaired. The sewer pipe was backing up and the perimeter drainage was non existent. Rob and the team at Budget did a great job replacing everything and organizing the project around the weather. I felt they really listened to my concerns as a home owner and now I don't have to worry during the heavy rains. It is great to find a honest contractors who have a keen interest in doing quality work. I have no hesitation recommending this company.

This was by far the best service from any company I have worked with. We had a massive drainage…read moreissue that required a lot of subcontractors. Rob handled it all and even went the extra mile to construct some steps so it was easier to get around outside. The price was reasonable and I had total trust in his team. I cannot recommend them more highly.

Customer of ADW Mainland Heat & Air Conditioning for fifteen years,I will never change companies…read morealways happy with the outcome.November 12/25 at around 5:15 pm we noticed we had no heat in the house,it was very cold.I phoned Dave at Mainland Heating, good that he was still there,Dave assured us that Chris would come out the next morning to fix the furnace. Chris actually phoned us about 1 hour later,guiding us threw afew things to find out what had gone wrong with the furnace.Phone call saved alot of time,so before coming to our house Chris could stop and pick up the part.Dave and Chris is extremely professional and very polite and fast at getting things done.We are so lucky that we have heat in our house could of taken longer like afew days.The inducer had broken down.We are lucky that we know a reliable place Mainland Heat&Air Conditioning to fix our furnace. When something breaks down we know they are reliable, dependable and fast.

This is a message fo4 Davyd Williams . I would like to bring to your attention an incident that…read morehappened with your Langley establishment. I had work done by Langley Mainland in Jan of 2019, at which point the plumbers there installed a inducer fan and motor on my Carrier furnace. The cost of said work for everything was in the area of 1450.00 dollars. I was more than happy to pay the price as it was very cold and your company got to my predicament in a very short time. Move forward now to July of this year 2020 and I go down to change the furnace filter and discover water stain on top of the cover below the inducer assembly. I go to Mainland P & H in Langley and no one is at the office so I go to another P and H company to see if they can help me. Gandy P And H comes to the house a week later and tells me that the spacers are missing from the inducer assembly and that is why I have the water leak. They suggest that I phone your company back and have them do the work, as they were the ones who neglected to install them in the first place. If the spacers are not ordered with the new inducer motor and assembly you must retrieve them from the old one and use them. After much quibbling from your office mgr he agrees to cover the cost of the spacers but still charges me for the service call. Move forward to last week October 30th and your Langley store sends out a plumber to look at my inducer assembly as it is leaking water again and this time it is the silicone seal on the inducer assembly itself. Your office is non-commital about if they can get the part, when they can install it and if the part only being under two yrs old is under warranty'. At this point I enlist another firm to do the work as I have a building inspection coming up as I am selling the house. Part was ordered and installed same day October 30 2020. Imagine my surprise when I get a bill for the part and it is 450 dollars and with the service call and furnace inspection I pay under 750 dollars. That is a far cry from the 1450 dollars I paid to your Langley Firm. I understand there is always a markup on parts but this is very unfair. To make matters worse your Langley office mgr was very unprofessional and hung up on me during our last telephone conversation. All together not a pleasant experience from your company. I am seeking some sort of restitution for the over charge on the part and the negligence involved in not installing the spacers the first time the inducer assembly and motor were changed. Would also like an apology for the discourteous manner in which I was treated by the Manager of Langley branch of your company.

They showed up on time and efficiently solved our sump problem. They were able to save our sump…read morepump and saved us a thousand dollar plumbing bill. They were utterly professional and very reasonable.