Solid variety and good service -- its a mainstay of their other few locations around town. I'd have…read moreto say this is one of the cleanest smoke shops in the area.

I was recently in need of the newest edition of a puffco product and they can be hard to find…read morehowever I was told by a close friend to check out Alien smoke shop an they will be able to take care of anything I would need and then some. Sure enough I was greeted by friendly and knowledgeable staff, the inventory is as all updated products an they had a variety of different items, and lastly they had in stock exactly what I needed (puffco proxy) and I was able to take it home and enjoy it same day. They made the process very simple and I was in and out with no stress. Will definitely be going back very soon.

I've visited this store quite a few times and Customer service just is never friendly. Makes you…read morenot want to come here but the selection is nice they have something for everyone's budget and the value is pretty good. Buy more and save more and They got specials.

Has everything I need, great prices plus very friendly workers gives great informationread more

If it ain't jay stay away best of best in San Antonio Best…read moreprice best service best atmosphere

I wanted to come and update my review. After my significant other continued to go while I supported…read moreothers, the product here and prices are a lot better than other shops I tried in the local area. Also the owner was able to rectifying my original issue. If you're looking for great products and an owner who is loyal to his customers then stop by.

Super chill crew that works here.. always ready with a warm welcome.. great selection of disposable…read moremods and juices

This shop has everything you would expect, including a very helpful staff. They are extremely…read morepatient and take their time explaining their products. I also happen to love incense (stick, cone) and candles, and they have it all. If you can't decide on one incense fragrance, you can mix & match for pretty good prices.

Pretty cool smoke shop. After calling around 6 or more smoke shops looking for a specific brand in…read morethe area 2 being other Hazel Sky locations this one had exactly what I needed. They are alright with me. Pretty cool vibe welcoming atmosphere, and Always smiling faces. They also carry exotic pops and juices which is pretty cool.

This location is where I was introduced to the Wonders of THC-a and THC-p. They have third party…read moreflowers only, I think... Lol. They are good. The Kream white Runtz, black cherry gelato, or some snowballs etc etc etc. I had a serious issue w a purchase, I was missing a crucial piece of equipment to hit the THC-P. I called and they helped fix the situation real quick. Employees are knowledgeable and helpful. There's so much to choose from!!!! Prices are competitive and they have deals and specials that are pretty awesome. I'll be back. Terminator lol

This was my first time at the Bandera Rd location. My usual Fincks cigar locations are off Broadway…read moreor the one off West Avenue. I will say that service has been fantastic at all the locations I've been to and this one was no different. The employees here were very helpful in recommending new cigars to try. The Fincks brand of cigars are really a great value, inexpensive but they taste pretty good. They do have a smoking lounge inside the store but I prefer to smoke outside, and that's okay. They have tables and chairs outside for people like me. There are a lot of cigar stores in San Antonio but you will be hard pressed to find one that makes you feel as comfortable as Fincks. If you enjoy cigars and good conversation, try Fincks cigars. It's definitely a no cigar snob zone.

Nice selections and the staff very helpful. Would definitely go back. The lounge itself is…read morecomfortable and relaxing. Nice to be able to sip on some coffee and smoke your favorite stick and watch a football game .

I recently purchased a Puffco Peak from Cloud Factory Vape & Smoke for $420. After the purchase, I…read morerealized the same item is listed online for around $220 on multiple websites. Yes that's on me for not checking, however, I didn't expect a 100% markup. I returned to the store within 10 days to either request a return or a price match. I was told to come back at a specific time when a manager would be available. Since I couldn't make that time, I called the next day and confirmed a manager was present before going back in person. For context, the product was unopened in its original sealed packaging with the original receipt and form of payment. After making a second trip, I was given multiple conflicting explanations after being told to return for the refund: first that they couldn't price match because the item was out of stock online, then that too much time had passed (despite it being under 10 days), and finally that their system wouldn't allow the return at all. Customers should not have to make multiple trips only to receive conflicting information and no resolution. The inconsistent communication and lack of clear policy or escalation options made this a very frustrating experience. I would strongly recommend comparing prices before purchasing any products. I'd appreciate someone from ownership or management reaching out to resolve this.

Everything. It's Awesome!! Service is amazing. Best selection and in stock All locationsread more

They put on! Good prices and solid products all the time! They're open until 10 so they always gat…read moremy back

Very good prices and the staff are very friendly and helpful to what you're looking for.read more