Chance is a very nice guy who talks a fantastic game. On our first consultation he sounded like he…read moreknew the process well and gave some solid advice. His crew were also extremely good guys. Chance was always there to answer my text and or emails. However, the work itself was awful. Everything from the kitchen was suppose to be individually cleaned and placed into a box due to the toxicity of the fire smut. However everything was just tossed (literally) into boxes. Broken glassware among other things. Some items were just placed in random spots in the garage. I've been finding them for 4 months now. Nothing was cleaned well, most items still had the powder from the fire extinguisher. Staples were left in the wall, crown molding was damaged, paint was damaged from the tape used, and the adhesive was left on wall & floors. After everything was said and done, the toxicity test still showed an elevated level. All that being said, when I contacted a claim adjuster they said they heard of fides, and he does great work, just not for fires. Which was my experience.

Can't say enough good things about Fides Restoration! We had water damage to the floor of our Port…read moreSt Lucie home. Chance the owner was very timely, he assessed the damage, checked humidity levels, investigated the extent of mold, removed samples of the flooring material for further testing and coordinated with our insurance company on our behalf throughout the process. He and his team removed the old flooring and prepared the house for new floor installation. Chance also managed the sub-contractors during installation and final cleaning. In ancient Roman religion, Fides was the goddess of trust, faithfulness and good faith. Fides Restoration excels in each of those categories - a veteran owned company and a job well done! Thanks Chance!

This a great company and all of their employees are fantastic. But, there is one named Alejandro or…read moreAlex or Lex. I watched the other men on the job and working very hard at my home. But, this one worker is unprofessional, shouts profanities at the nice man who is his team leader. He comes across as lazy and disrespectful. I personally witnessed this one employee behave completely outrageous over a tool or something. I'm not using my name because the rest of the guys are amazing. As a businessman, if this man was my employee I would use my right to work authority to terminate our professional relationship. I feel sorry for the other men who have to work with him. He is unreasonable, immature, and needs consequences.

Charged $500 for minimal work. Part of the charge was for mold remediation. NEVER saw any PPE used…read more Minimal silicone applied to area in question. I endeded up laying a bead of urethane sealer foam to the area.

I trust this company to do the right thing. We had major water intrusion at our condo in Fort…read moreLauderdale. The team was professional, reasonable, and honest. Reese will fix the problem fast and do it right. I will contact them for any future emergencies.

From the owner: Call now to book your service today! read more

Jon and his crew are top notch (pun intended). I could write a novel about all the ways they are…read moreabove and beyond any level of service in Florida but I'll do my best to keep it shorter... but only slightly. How did I meet them? My neighbor had a pipe leak that they were working on and thought it might be best to check the neighboring units in case they were impacted (my HOA didn't tell me they did). Top Flight came over and tested and I had significant moisture. They were so empathetic to my situation and worked around my schedule to come in and set up fans. Their staff (Britney stands out) is ON TIME and COMMUNICATIVE (which no one is in Florida). They were clear with communication, patient when I was stressed and went above and beyond what they needed to in order to ensure my home was in good shape. They didn't just stop when their work was done. Jon spent hours on the phone with me guiding me on how to deal with insurance and even put me in touch with a phenomenal construction company who provides the same level of white glove service. Given how long fans had to be in my home the staff became family. I had a lot going on and was comfortable enough to leave my door unlocked so they could come and go as they needed since I knew they were going above and beyond for me. The Top Flight team became family. I always stocked the fridge for them and made sure they were hydrated... It's rare that you are said when a service team is done in your house but I actually missed seeing them every day. On top of how timely, polite and communicative they were they also were extremely careful in the home. They left everything cleaner than when they arrived and were just such a pleasure to be around. They always were optimistic and happy and made a stressful situation far more manageable. I know my neighbor and I still plan to do a BBQ with the staff because they just became that integrated in our lives. Simply put they saved me... from stress, money and whacko contractors who don't respect your time. I am forever in debt to them and would recommend them to anyone!!! Thank you Top Flight!!!

Responded Immediately, Worked Well with plumbers and others, provided what was needed for…read moreinsurance, Planned with well with me on how to go about the work. Did work beyond the estimate and stayed within budget. I live out of state, I asked the plumber who responded to the leak who he would recommend and Jon / Top Flight was it. I called- they responded quickly,and came the next day after consluting with plumbers and me to save the weekend/overtime charges. His crew communicated well with me, took needed pics, came back to get info for the insurance company Jon and his office team were easy to work with and I trusted everything they did. The contractor I hired to complete things was complimentary of Top Flights work too.

We have worked with Mike Fadell, President of US Mold, on several projects for several years and we…read moreare always impressed by their work. They are thorough, clean, attentive and very knowledgeable about the latest and most current mold remediation standards. Highly recommend US Mold to all our clients, super company! Max StoneCrest Team

My washing machine flooded on New Year's Eve! US Mold was the first to respond, a positive…read more HOWEVER!! The owner, Mike, so over charged me that it really became unethical. $5,410 for equipment that was in place less than 48 hours. He charged $120 an hour, per man, for more hours than they were actually here. I have been told by 3 people in his business that the job should have cost no more than $2000. He required deposit before his men got here and payment when they loaded up to leave. I was told my first red flag was when he wouldn't deal with the insurance company. I had to pay him directly and then I had to bill insurance. The water only seeped into the adjacent bedroom about 5', I had mopped up most of the water on the tile in the laundry room. I was told that the 4 dehumidifiers and 7 fans he placed in this small space could have dried out my entire house! Since I had never experienced a flood situation, nor had a homeowners insurance claim, I was unaware of handling the situation. I now have a clear picture of what NOT to do.

They managed and coordinated the entire project form start to finish. They employed all the…read morerequired and advised equipment and techniques that we would not have know about prior to this severe mold issue. I was impressed to hear from the professionals who were performing other work that the remediation had been really well done. They kept us well informed at every step in this otherwise traumatic process.

And Add a half star!…read more Being a contractor myself and working my whole life I would recommend Bernhardt Restoration for any of your home or business projects. I contacted Bernhardt after a short trip to Florida in July. Bernhardt had painted my neighbors home and it looked great so I got an estimate from them. My winter home was in dire need of a paint job and I knew going in that there would be some extras added on as paint was scrapped off and exposed years of neglect. After talking with Mark Fales and going over his process I hired Bernhardt for the job. When anything Extra came up Mark called or texted with pictures of needed repairs. Having experience myself in this type of restoration and work we decided together the next best plan of attack. I was 1200 miles away. He got everything finished and sent a complete video from start to finish. The place looked great. When we arrived in Florida the house was beautiful. Every detail had been covered and the added restoration work was completed and looked amazing. Mark and his crew left the place in pristine condition. They went above and beyond. I would recommend them to anyone. Chuck D

Always on time. Courteous. Cleaned up behind themselves. Pricing is less than most in the area…read more Highly recommend!

When a leak happens Mike shows up. 40 years living in South Florida I have had my share of leaks…read moreand I always recommend mike because he is 24 hour and professional. No time to wait when water appears in your home. Put MR One Source in your contact list!

When you first meet Whitney "Wiseass" the owner of this company he is well mannered and reassures…read moreyou he will take good care of you and your home. It has been quite awhile since my job is complete and feel a need to warn all considering him to STAY CLEAR! He will take twice as long to complete the job as he says, will cover your entire house with dust and not clean up after himself and damage your items along the way. Once he gets your money his true personality comes out. He is aggressive, cocky, and arrogant without the skills to back it up. What more can I say! I would have rather sold my home than deal with this joker!! A nightmare!!!

From the owner: Restore Force is a multifacited General Contracting firm specializing in all areas of insurance…read moredamage repair including, water damage repair and restoration, mold remediation, and fire damage clean up and repair. We have detailed knowledge of both commercial and residential properties, while being formally trained we are considered an "expert" in our industry.