Go anywhere but here, their customer service is horrible. After getting a message from my husbands…read moredoctor that some of the lab work he ordered had not been done, I tried calling to fix the problem. I was told they needed to talk to my husband first but he wasn't home. I offered to send them my Power of Attorney so they could work with me but they then proceeded to transfer me back and forth to the same offices over and over. Long holds, I got cut off twice and had to call back. No one wanted to help me. I had to take time off work to call back later and my husband gave them permission to talk to me. I still got very few answers because the doctor only told me the liver panel bloodwork, and they needed to know the exact medical terms for the name of each test. There are plenty other lab corps in the area, save yourself the headache.

Their office is on the second floor of a semi old building and it's Tucktaway in the back corner…read more It's not a problem for me but for my 85-year-old mother-in-law but I have to take care of quite often it's a little challenging. The good thing about them is that the wait time is always short and they're always friendly.

Worst possible experience!…read more I made an appointment for 1:45 PM, arrived at 1:10 PM and checked into their electronic kiosk. I was offered a better appointment in just 2 minutes. Forty minutes later the woman manning the front desk called my name and asked why I was there. She apparently did not check the appointment information. I said that I have a standing order for a simple blood test every 4 weeks. She asked for the order from my doctor. I handed it to her and she said that it would be a few minutes. I told her that I needed the original back because it is a reoccurring order. She said that she would make a copy for me. I said that I needed the original back. She said that she would keep the original and give me a copy. I again repeated that I needed the original. She said no. I said that I now wanted the original to take to a different lab because I did not want her to keep the original and that I no longer wanted the blood work performed there. She gave it to me and as I turned to leave, she said "Have a nice day, honey". I turned back and she gave me a huge grin. In her mind I'm sure that she thought she was important and in total control. Her "better than you" attitude cost LabCorp a customer. I got the blood work done at a local hospital and they gave me back the original order. I asked if they needed the original and they told be "of course not". LabCorp? NEVER AGAIN!

Poor customer service. Front desk ignores you, does not explain anything, and when they talk, they…read moredo not talk to you, just the screen in front of them, and talks so fast you can't understand.

I have used this lab many times. I have always found them to be friendly and efficient. They have…read moreexperienced technicians who know how to draw blood quickly and with minimal or no pain. This is my lab of choice.

Whoever decided to stop checking in at the front desk and use a computer to check in, SHOULD BE…read moreFIRED! THE WORST CUSTOMER SERVICE EVER!!! Know your patient, many are elderly and struggle to use a computer. Checking patients in IS YOUR JOB!! I highly recommend you use RML, they have acrual humans to greet you and check you in!

My son is 3 years old and needs blood work ever 5-8 weeks. I've gone to several labs in the area…read moreand this is by far the best. The staff is friendly and made my son feel comfortable. My little guy is very strong and tries his hardest to squirm away whole the blood is being drawn. Both staff members were professional and made the process better for all of us. We always make an appt and are in and out in 20 mins.

Fast, caring, professional. Very clean office and clear communication. Would absolutely choose to…read morecome here again. No appointment required for my lab draw, simple walk in but always best to call first if you are unsure.

Wondering if we will need to make appointment. Still have to wait no matter what time you got thereread more

Unlike all the other testing sites which require a massive amount of bureaucratic red tape combined…read morewith utter incompetence CRG was very easy to deal with - the sampling took a matter of minutes - by the time I had driven back to my residence they were on the phone with the results and they were $75.00 cheaper than the outfits who could not find their butts with both hands.

There's a real problem when a person goes in for a DOT physical and passes everything and goes in…read moreone month later and and is Disqualified and NOTHING is changed on the patient side. The Nurse in charge of the Clinic side was rude condescending accusatory and very unprofessional to say the least. I have reacheched out to a Mr. Tedros to attemp to get the Decision they made changed but if unsuccessful I will be seeking a Second Opinion from another DOT Doctor and I hope that the DOT opens an investigation into the practices of the CRG Clinic because they're affecting people's livelyhood and how they feed their families. I would also suggest that Trucking Companies use someplace else for their DOT Physicals and Drug Screen's. Sometimes it's not about how cheap you can get something done.

I took my whole family here for COVID tests in August, and while it's hard to bring myself to say…read morethat it was a "wonderful experience" it was about as good as something like that can get. I was able to book easily online and all of that went smoothly. The people were friendly to us and they were absolutely wonderful to our kids. We were early, but they saw us pull up and came out to tell us they were ready for us. They treated us all with kindness but they went above and beyond trying to make my kids feel comfortable. We had our results back in 48 hours, as promised. I need another test soon ahead of a trip, and I've already booked my appointment for a convenient time that works well for us.

None of their phone numbers answer the phone. I cannot get accurate hours and apparently they are…read moreclosed at 4 instead of 5. Every Quest lab number has the message "You have reached a voicemail that has not been set up yet. What absurd, unprofessional, frustrating garbage operation are they running. Last time I went in person they could not find the order and I had to go to the doctor, have them print it out and walk it back to them because they could not find it. A bunch of unprofessional clowns.

I'm at Mercy hospital today and need to get labs. It's not my favorite thing to do but let me tell…read moreyou (TraShawn) lab tech is every bit a gentleman and genius! Yasaaa! He is a bright light for his profession! He is professional, timely and most important a one time wonder! You know how it is to get somebody that can't find a vein or make yours collapse, not him. He knows how to finesse the veins... my blood work was finished and I didn't even feel the needle prick me. He's amazing I will ask for him from now on. Thanks for making my experience painless!!!!

Took me over 2 hours to be seen. Super slow and the workers weren't the most helpful.read more

Staff exclaimed loudly 'you have to have ALL these tests?!' when I handed over my paperwork from…read morethe doctor. Then made comments about they hope I have insurance. They struggled to find the specific tests I needed in their system and told me I would just have to come back later because it was going to take too long to enter and they had already locked the door for lunch. Staff had to come out and unlock the door to let me out. How about no. I went to DLO the next day instead. Looking forward to my follow up appointment with my doc to tell them to NOT recommend this place to their patients.