I was recently shocked to find out how poorly this company treats its long time repeat customers…read more Over the last deacde, my family has spent nearly $10k framing art for our home and for gifts. No more. Not here. I have always paid 1/2 up front and 1/2 upon pick up. Yet, when I returned to claim my framing this time, I was informed that the store had made an error and the total bill had increased by 35% from roughly $1,000 to nearly $1,500. I had been telephoned 3x in 24 hours by the owner, reminding me that my framing was ready to be picked up. Not once, in any of those telephone conversations, did he raise the change in price. He left that to the employee behind the counter. I was given no choice. I also run a small business and do understand that employees make errors. When they do, our firm owns up to it immediately and the customer NEVER pays for our errors. Our average price point dwarfs that of Creative Framing, so mistakes are quite costly. As for the "honesty, integrity and loads of creativity" that Creative Framing advertises on their web site, I guess one out of of three is about par for the course!

Originally I visited Creative Framing because they're located in my neighborhood of Cos Cob and I…read morelike the idea of supporting local businesses. I have to admit, I was a bit hesitant at first, as I was accustomed to taking my art to my picture framer in Manhattan who always did incredible work. Upon entering I was pleasantly surprised to be greeted warmly by the young man behind the counter. It turned out he was the manager of the store and had over 25 years of experience working as a professional picture framer in New York City. The manager had excellent design and color sense, was very patient and made sure I was aware of every detail of the custom framing process. My custom framing job turned out great and I'm very confident that my valuable artwork has been properly preserved with acid-free materials and museum glass. I found my new framer!

So accommodating! Years of high quality service and customized work…read more Quick turnaround.

Very professional work and service, beautiful work. It's a pleasure to work with them. Work is…read morefinished as promised. P2

I love this place because you can design your clothes with anything that you want! I would…read morerecommend designing your clothes at this place!

Stopped by Embroidery & Tees in the Trumbull Mall and had a hat custom made -- start to finish in…read moreonly 30 minutes! The quality came out perfect and the speed was incredible. At $35, it felt more than fair for the level of craftsmanship and service I got. Super friendly team, quick turnaround, and a great end result. Highly recommend if you need something personalized fast!

Omg what a bad experience.!!! I parked there to get my grandson a birthday present and a rude man…read moreyelled at me about my parking and said I was taking up two spaces. He said "get out of here and park over there." Horrible. I will never go back.

Always a great selection, and Jimmy Mac is the man when it comes to all things lacrosse. The big…read moreguys and those online outlets don't have the service and personal touch that MacWear has.

My teenager daughter was googling places to get the required art supplies for her college art…read morecourse and selected this spot. This was located right off the highway close to the total wine and more plaza. At first I was scared the prices were going to be sky high, but it was actually affordable; they even have a members reward program that she signed up for. She found everything she was looking for. The workers were polite and the aisles were clean. We will definitely come back.

Great selection. Very knowledgeable and helpful staff. I always find good deals there.read more

They are amazing! I have been bringing my things here for 35 years. Couches, chairs, slip covers,…read moreindoor and outdoor. Currently I am a property manager of The Whit in New Haven by Wooster Square and they are re doing all the outdoor pieces with Sunbrella fabric and they are coming out beautifully! What an amazing family business and great service they have offered me all these years. They are worth the drive even now!

After reading lots of positive reviews on the Nextdoor network, we sent three very aged but…read morehigh-quality chairs in for reupholstering. In addition to reupholstering, one needed the seat completely rebuilt, one needed new springs, and one needed the exposed wood arms and runners refinished. All three came out BEAUTIFULLY, and in eight days!! We were going to do one in leather, but the owner (based on more than 30 years' experience) convinced us to go with a synthetic leather, and it is smashing, and doesn't feel like plastic at all. We supplied our own fabric for one chair and that was no problem for them (although their fabric selection includes anything one might want). All the exposed wood was improved, on all three chairs. Pickup and delivery were prompt and careful. We are thrilled. We can highly recommend this old-school (a crammed storefront) shop for TLC for your cherished heirlooms.

Doug is great to work with especially when you are seeking printing options for your project. Very…read moreknowledgeable and attentive to details that are important for every print job. Plus I got a nice canvas bag!

Flora was recommended by a friend of a friend. I am so happy I came across her name and…read moreinformation. I wanted to have a blanket made of all my late grandfather's favorite shirts. I inquired via Facebook regarding size options and prices. Flora got back to me very quickly. It took me a while to finally go through all the shirts but when I was ready, I was able to make an appointment very quickly and bring everything to her. She works out of her home in Stratford which is conveniently located. She is extremely personable, friendly, professional and she's great at what she does. I gave some ideas and perameters for the blanket but she took my thoughts and ran with it. She did an amazing job creating a patchwork blanket. I could not be happier and I know my grandmother is going to love it. I will most definitely be going back, next for some memory bears! Thank you Flora!!