UPDATE: Still DO NOT…read moreHIRE!! To follow up to my previous review on Tom Douglas, the owner of H&L Contracting/H&L Services. He did follow through with paying my parents back for a double payment after his check bounced, but he only responded after I filed a complaint with the BBB and the State's Attorney's Office. And the shower that he completely replaced less than a month ago is now leaking into the basement. He's been notified, but hasn't responded. DO NOT HIRE!!

Did a great job on installing a kitchen faucet several days ago. Said he would be here by 2pm today…read morefor a leaky pipe and never showed up or answered my texts. So i won't be using him again.

We have had these guys here several times in the past 3 years since buying our house and Mark and…read moreBrian are the guys that normally come and we love these guys they are so polite and honest and truly are great at what they do. Thanks for always being so awesome to us and fixing any issues that come up. Thanks APS.

My home warranty company scheduled service with APS plumbing for a gas leak. When the contractor…read moredidn't show for the scheduled appointment, I called and found out that somehow, the appointment was cancelled by my home warranty service (a whole separate issue). When I learned that APS couldn't come back out that day, but could schedule me for an appointment for the following day, I said "Sure, go ahead and put me down for tomorrow, but I'm going to follow up with my home warranty to see if I can get someone out today." I had explained that I had no heat in my home for 72 hours and an 11-month-old in the middle of St. Louis' winter and that my home warranty service request was on an Emergency Status. This apparently upset their scheduler, as she went on a completely unprofessional rant that, in sum, rudely explained that "they're trying to run a business here," and can't have people canceling appointments on them. [She blamed me for the cancelled appointment] Really? My husband runs a small business and I work in higher education. People cancel appointments ALL.THE.TIME. I told her I'd give her plenty of notice -- I just wanted to double check with my warranty company that I couldn't, in fact, get same-day service. She said she just got off the phone with them, and they said they weren't going to call anyone else. So, I called my home warranty company, and while I'm on hold with them, APS calls to say that they're refusing to provide me service and will cancel my appointment. I, obviously, am fine with this, seeing as how there are 1,000 OTHER PLUMBERS IN ST. LOUIS. However, you, as the consumer, should know that APS plumbing is inflexible, rude, dishonest (when I spoke to my home warranty company, they found another plumber in 5 minutes), and lacks understanding and care for their customers. I can't vouch for their work, but their professionalism and customer service would lead me to believe you don't want these people in your house.

I hired Rick in Jan 2025 to complete finish our unfinished basement. The 'team' of 3 men were from…read moreIllinois. I live in O'Fallon mo. These men didn't arrive until 10:30am to begin their day. They took a lunch break and left each day by 3pm! One day, I saw that they were using my extension cord that they'd taken from my garage without asking! Umm bring your own equipment please or at least ask to borrow. Only one of them could speak broken English. They were scared of my dog so I HAD to be home while they were working. It was ridiculous. Their drywall skills were pathetic and tape and muddying looked like my preschool kids did it. When I would show Rick their shoddy work he would had them correct it but it was over and over and over. Their paint work was poor. Parts of the floor tile had to be removed and replaced. We found The ductwork was left unhooked up and ceiling tiles right over unfinished ductwork. I would not recommend and I will never use again. DO NOT USE THIS COMPANY as they hire non English speaking men who do do not know how to do interior construction work. Egress window leaked too

Rick and his team at Premier 1 Properties did an incredible job finishing our basement and staying…read moreunder budget. We had a low, tight budget but big dreams. We received quotes from a dozen contractors and none of them could stick to our budget. Rick provided some solutions that would help us stay under budget and still have a really nice space. It is now the BEST space in the house. We will be calling on Rick again for our next renovation. We had a one-year-old at the time of renovation and it was in the middle of the Covid 19 Pandemic. Rick and his team were incredible with checking on us and letting us know in advance how our day might be disrupted by the work. They were considerate of sound levels when he was napping and so courteous of our home life, which we were still adjusting to ourselves. This showed us a lot about the character of Premier 1 Properties. They care about the quality of their work, but they also care about their customers and their experiences during renovations.

Wow these guys were outstanding! Great communication, easy going problem solvers and wonderful…read morecraftsman. I did a $50k renovation of my 1908 victorian and these guys showed up at 7:30 every morning and worked steadily all day. All of their craftsmen had great attitudes, were friendly and hard workers. Nathan the Project Manager returned calls quickly and was available via text and email. Kept the project on time and finished in six weeks. My favorite was Greg who worked on site everyday and was able to troubleshoot any problem we had. Nothing ruffled him and he always said "we will figure it out". Gave me a great deal of relief and confidence that the project would be done right. Really was well organized and did top notch work. A gem!

From the owner: Call now for free in person home estimate. Kitchen…read moreRemodeling, Bath Remodeling, Home Additions, and more.