I have since moved from Arkansas, but for 13 years I had an exceptional relationship with Village…read moreInsurance, and John Vorisek specifically. Service/responsiveness is second to none and John has, along the way, steered me to coverage with alternate carriers, that saved me a bundle, all of which he initiated. I can unequivocally recommend John Vorisek and Village Insurance.

From the owner: It takes a village Servicing Northwest Arkansas for over 60…read moreyears

Avoid This Agency - Five Years of Loyalty for a $0 Payout…read more I have been a loyal policyholder with Shelley Parson for the last 5 years, watching my premiums steadily climb year after year. I recently had to file my very first roof claim, only to find out they dated my roof at 44 years old in their system. When I originally took out this policy, I explicitly told Shelley that the roof was 10 to 12 years old, exactly as my professional home inspector had verified. Because of their massive dating error, depreciation and an insanely high deductible kicked in, leaving me with absolutely zero money to help with the replacement. To make matters worse, the customer service has been insulting: The Audacity: Shelley actually told me that once I pay out of pocket to replace the roof myself, I should "be sure to let them know" so they can cover it moving forward. The absolute gall. The Brush-off: She claimed she would "look through her records" to see if I ever followed up with proof of the roof's age 5 years ago. We all know how that goes. Because of this pending claim mess, I feel stuck with her for the moment while she continues to pocket my rising premiums. Do yourself a favor and find an agent who actually keeps accurate records and protects your investment when it counts.

Shelley is the best agent and makes the claim process easy and as stress free as possible. I have…read moreall my business and personal policies with her. Josh M.

Jason and Greg are great! The office manager, however, lacks empathy and professionalism. If you…read morechoose homeowners insurance, expect an inspection of your home. Because of this, it is vital that you double check the final underwriting and application prior to signing, as any missing details will likely result in additional premium charges.

Jason Cribb found the right fit for our insurance needs and for less than what we had been paying…read more We feel better insured for less investment! Jason helped us every step of the way, and has been available and knowledgeable with the few questions we have posed from time to time. Thanks Cribb Insurance for your superior knowledge and service!

Todd Whately gives you great peace of mind in dealing with the ins and outs of my parent's estate…read more He is very knowledgeable with a calming presence and gave us great direction at the of my father's life.

Barraged with calls and texts claiming I made a request for homeowner's insurance from someone…read morenamed Devin. I'm not a homeowner. I did not request a quote, nor would I ever request a quote from an agent several states away. Likely a scam, and they probably buy stolen contact information from hackers. Completely unethical company. If you're legitimately looking for insurance, look elsewhere.

The employees at this agency have always gone above and beyond for me and I have recommended to…read moreeveryone I know. Velda has been the best contact I've ever known for insurance.

Extremely helpful in all of my insurance needs. Serena and Michaela are A1 in my book!read more

Been with Statefarm for several years and the Agents and Staff are always friendly helpful. Today,…read morevery impressed with Michaela who was very helpful in trying to resolve an account/payment issue. Appreciate Michaela's engagement, demonstrating her passion for positive customer experiences, and making sure we ended the day with a path forward. If there was a Statefarm Agent/Staff of the Year award, Michaela gets my vote. Thanks Michaela!

Expensive rates and annoying calls / emails…read more I've been with Allstate for over 10 years, but after comparing rates with competitions, I switched to another insurer (I pay HALF the price for exactly the same plan for my house and 70% for my cars). I had one claim with Allstate ($4,000 for both parties) and I had no problem with being reimbursed for the expense, so I like the quality of service. Another issue with Dan is constant emails /phone calls / letters that are sent even after I requested to be removed from the list. I just got an automated phone call from Dan, thanking me for being a valued customer; I switched over a year ago!

I transferred my Allstate service from across the country, and there was a lot of red tape to wade…read morethrough. Fortunately, these guys took care of everything (even little problems that crept up) all on the same day I made a request. Very reliable and efficient people. Very happy to have found them!