My husband was diagnosed with Bell's and we were referred by the emergency to this physician…read moreoffice. The woman gave awful customer service.

Every time I've needed the on call service and it's Dr.Bala on call....he never calls back. One…read moretime I called 3 times in one night due to pain and he never called. They told me to go to the emergency room for what was later strep. All I needed was antibiotics. Just terrible

Don't answer phones, don't refill medications, and will make you wait 2 hours in waiting area…read morewithout seeing a doctor

I'm normally not one to judge from bad first experiences. Yet, this was the worst experience I've…read moreever had at a Bon Secours office. I am 5 days post op and in immense pain. I explained to them how much pain I was in, and how I haven't eaten or drank anything in 24hrs since I can't swallow. All 3 doctors who came in said drastically different things. It's insulting the way the doctors spoke to me. The first doctor was very empathetic and nice. She reassured me they could help. The next "doctor" who came in said I was fine since I could talk. (Which I barely can, I was just trying to advocate for myself) When the third "doctor" came in he was very rude and when I explained everything for a third time he said "well we can't do anything for you, maybe we could get you a cup of water". So what I'm seeing here is that I need to put on a show for them to give me the most basic of medical care. I wasn't asking for opioids. I was asking for an iv to be hydrated since I can't swallow water and maybe a different pain medication since mine wasn't working. Now I will be sent a huge bill for the plastic covering they used to take my temperature. I'm very upset with the experience I had today. I hope they hire more qualified doctors who want to help people.

The group is terrific my rating is because since the transfer to Bon Secor it is impossible to get…read morea person on the phone. PLEASE FIX this ISSUE so that we can go back to giving you the rating you deserve and not transferring our records somewhere else

This is a nice place to go if you have a cold or little aches and pains. The doctors and those…read morenurse practitioners who are doctors in a way too are very nice and friendly. I have been going there for a long time now. My only problem is once I get use to a certain doctor that I like, then they move somewhere else so I have to get use to another doctor. But other than that, it's okay.

Dr Port is my primary doctor and he is a very good one at that. I'v been going to him for 17 years…read moreand I'm still up and running. So he does a good job of listening to your medical needs to find a resolution for you.

He is a very good doctor and friendly someone you can talk to. I've seen him on occasions when my…read moreprimary doctor is booked up. And he has taken care of my medical needs or what ever ails me.

If I could give ZERO stars I would! If you care about your health at all PLEASE go somewhere else!…read moreI typically don't write reviews but unlike the doctors here I ACTUALLY care about people and don't want anyone else to go through what this office put me through. I'm not about posting my personal business on social media so I will say this: COMPLETE LACK of care PURE INCOMPETENCE It is NOT okay to be dismissed as a patient by a DOCTOR and I had to suffer for several more months because a doctor didn't have time/ didn't care/ did not feel like CRITICAL thinking before I found a doctor that actually listened to me, ran the APPROPRIATE tests and diagnosed me in a matter of weeks. Save yourself time, effort, money, emotions and maybe even your life and find somewhere else

Don't bother. They're not taking any new patients. Of course you will not know that until you've…read morebeen told a few days before your appointment.

He is a very good doctor and friendly someone you can talk to. I've seen him on occasions when my…read moreprimary doctor is booked up. And he has taken care of my medical needs or what ever ails me.