If I could give ZERO stars I would! If you care about your health at all PLEASE go somewhere else! I typically don't write reviews but unlike the doctors here I ACTUALLY care about people and don't want anyone else to go through what this office put me through. I'm not about posting my personal business on social media so I will say this: COMPLETE LACK of care PURE INCOMPETENCE It is NOT okay to be dismissed as a patient by a DOCTOR and I had to suffer for several more months because a doctor didn't have time/ didn't care/ did not feel like CRITICAL thinking before I found a doctor that actually listened to me, ran the APPROPRIATE tests and diagnosed me in a matter of weeks. Save yourself time, effort, money, emotions and maybe even your life and find somewhere else read more

Although they're about 30 minutes away from me, I decided to give it a try and see if they'd make an appointment for me. They then stated they are not taking any NEW clientele on for another 3-4 Months. They need to hire on new staff, a new doctor and more office staff if they are having this much trouble. That is very aggravating having to find a new doctor now when I need one. The office staff kindly offered to help me find another person to take my money. read more

Don't bother. They're not taking any new patients. Of course you will not know that until you've been told a few days before your appointment. read more

Went here for a physical and while Dr. Schanzer was very nice and everything went fine, I felt that the check up could've been done in a more timely manner. The thing I remember the most about the visit was perpetually waiting, waiting, waiting. read more

This is the best PCP office I've ever been to! Dr. Louisa Caparoula is mine and my husbands PCP and she has always been thorough and knowledgeable every time I've needed to see her. I have seen a few of the other doctors as well for sick visits and they are always great too. Anytime I've called for a sick visit they have always fit me in or added me to the end of the schedule. I like that they have a lab where you can get bloodwork done while you're there. I have never had to wait long in the lobby and am always taken back before my appointment time, and the doctor is always prompt to come in once I'm back in the room. I would highly recommend Primary Health Group Ironbridge! read more

Unfortunately, my appointment was cancelled without notice after I left work early and sat in 5 PM traffic. However, I was told contact was attempted 4 times although I have no emails, missed calls or voicemails. I was told that it was canceled due to them not accepting new patients. Yet on their website where the appointment was made: "New Patients, in order to finalize your registration process, please arrive 15 minutes before your scheduled appointment time." They then provided me with a list of their alternative offices that do accept new patients 30-40 minutes away from me. I can't and won't rate their doctor's experience since I will never deal with this company again. As a person who works in customer service, I would've attempted to schedule with the other office for the patient considering my visit was for a heart condition. Or, I would've contacted the referring hospital to inform them I couldn't contact the patient they sent over. Their other offices don't have openings for another month! I also contacted the ER to let them know of my experience with a doc that they referred. VERY UNPROFESSIONAL. I have never been so frustrated in my life! read more

I have been coming here since I was a baby and I'm in my 30's now. My husband and my 2 boys, ages 9 and 7 are seen here as well. My mom has also been coming here since I was a baby as well. My Grandmother was also seen here. Dr. Schanzer is our doctor and the same doctor I saw when I was a baby. She is always very nice, great with kids and the wait is not long to be seen. read more

Avoid this health care group at all costs. If you need health care this is not the place for you. The doctor's and office staff could care less if you get an appointment or not. The office staff nor doctor's or nurses will return calls. You will receive no help with insurance referral. The waiting room and office is even dirty. Without a doubt this is the worst doctor's office I have ever been to. The only clients they have must be people who literally have no other choice. I would not go back to them under any circumstances. read more