The first call to this company made the ultimate decision for my family. They were compassionate…read moreand concerned about not having a working AC in 90 degree plus weather. They were prompt in coming to the initial appointment to assess the issue then they were able to have the new systems in place immediately with only a few hours of turnaround between the assessment appointment which was the next day. The process was diligent and efficient. The price for two new units were to be as expected; however, it is a necessary expense and one that I was willing to invest in for peace of mind in the future. I appreciate the after care Canady's provides as well to ensure that the customer is satisfied. They will also do a follow check in about two weeks which lets me know they care about the quality of their services and are willing to stand by their name. They did not leave a mess and everything is in working order which I am very happy.

My daughter called Canady's to have their outdoor compressor repaired. The tech called her at work…read moreand said it was a capacitor and it would be $500+ to replace it. He already did the fix and then called her to give her this ridiculous price. A capacitor is a $20-$30 part... Around $500 for 20 minutes of labor?? Get real!! She called me and told me what had happened and I told her to tell the tech to take out his overpriced part at no charge and leave. He should have quoted her a price before installing it, which he did not. Additionally, he tried to upsell her other services that she did not need. I told her to call Richmond Hill Air Conditioning and have them come over and do the job. They always treat me fairly. The tech was at her house within an hour and told her it would be $135 parts and labor. That's quite a bit different than Canady's. In conclusion; If you have money to burn, call Canady's!

Quick and professional leak fixed. Made sure to check for other possible leaks in bathroom, ect.read more

Very friendly and professional. Very fair price. The techs gave all the information we needed and…read moreanswered all our questions with a great attitude. The fix was completed quickly and we are very happy with this company. We will definitely call them for any future service needs.

I recommend Randy and Guy Boyd Plumbing. He did a great job figuring out my leak issue, and came up…read morewith a few options to resolve the problem. It was not an easy job! Randy, with hard work and determination got it done. It was such a relief to have Straton in the office, I was very grateful for her help in working with my insurance company. My home is over 80 years old, I'm happy to have found my go-to plumber. Thanks guys A+

Randy and Mali did a great job for us! Responded on a holiday and resolved everything very quickly!read more

Rey Palacios and Eugene White were some of the best service techs to ever work on our home heating…read moreand air systems. We have owned our home for 42 years. With that your company has installed our air conditioning unit and have serviced it extremely well. Finally the duct work gave out. Your team replaced it in one service day. After completion we noticed air leaving the outside plenum. We called back to and had some of the techs check it out the next day. Eugene White and Rey Palacios were dispatched for the call. The repair was corrected in a timely manner and the professional work was excellent with a visual check and a temperature check in all rooms and vents. I wish to request 5 stars for these two service techs. Coast Service Experts are very fortunate to have them on their team.

I have made several attempts to contact you all. This unit was installed in 2021. I have had…read morenothing but problems. You have blamed me for your tech irresponsibility of not installing this unit correctly. I have now or ever had an electrical problem with my home. I have been removed from my unit getting its maintenance checks. It's been a year since ( 2024 ) this happened last and you were supposed to send a contractor over to take care of the damage from the first time. Replacing my exhaust fan. This is the second time 9-26-25 my unit has leaked and it's caused more damage. And yet I haven't heard a word from you all. I have called nothing. We have been customers of yours for years. You put this the previous unit. You all left the previous unit in my attic. But I had you all removed both before installing the is unit. If you are the company you say are fix your mistake. Send the contractor to fix the damage. Is all I'm asking for it's been a year since the first time. This time it's more damage.

Our tankless water heater had turned off, so we requested a service call from Carolina Water Heater…read more& Plumbing Service. Dan came and resolved the problem quickly, then proceeded to tell us that the service charge would be $225.00, plus a gate pass fee of $15.00. I am disappointed that Carolina Water Heater & Plumbing never advised us in advance about what I believe are excessive charges for their service call. If we had been advised early on regarding charges in advance, I would have looked for another company to see if services were available at a fair price. I will never use this company again.

Fantastic service! Great value and very trustworthy! Will use again. Definitely would recommend.read more

The manager seems non-existent, except when they showed up to make sure the plumbers arrived, which…read moreI found weird on a basic install. There were problems, the manager avoided me. The owner is responsive and helped resolve the situation.

I received a call from Savannah's Water Co. informing me that my water meter reflected that I was…read moreusing 84 gal. of water an hour and had used 23,000 gal. of water in the past 25 days. I immediately called Henry Plumbing Co (in Savannah, GA)., which I had trusted and used for years and always recommended to others, to see if they could find a leak. The scheduler at this company is always accommodating, and she had 2 of the company's plumbers at my house within a couple of hours. After spending around 2 hours inspecting the interior of my home, I mentioned there was standing water on the back lawn, which I had never seen previously. They said they would take a look around exterior of my home, \ after checking out the interior water sources. After their outside "inspection," the plumber-in-charge told me that they could NOT find a leak anywhere. Therefore, I had 2 options: 1. They could check for a leak, before leaving, with a "leak locator device." The cost for "this service," as I recall, was close to $500 and not guaranteed to even locate the leak. I was later told that American Leak Detector charges a flat $350 to find a water leak, with the guarantee they WILL find it. 2. I could have my 30-year-old home, which recently underwent major improvements and is in stellar condition, totally re-piped (which, I have since been informed, would likely have cost approximately $75,000-$100,000k for the re-piping and then all of the repairs in my 3.5 bathrooms, laundry, and kitchen as walls and pricey wooden floors would have to be removed. And, of course, there was no guarantee that a leak would even be found inside after all of that. Nevertheless, this was VERY obviously the route they were recommending I "choose"--even though not 1 sign of needing re-piping (listed below) was present. **Frequent plumbing leaks, Noisy pipes, Visible pipe corrosion, Discolored water, Bad-tasting or bad-smelling water, Fluctuating water temperature.** Before the plumbers left, I paid my bill of $264 for "looking for an unfound leak" and putting new flappers on 2 toilets. I feel like it was money thrown out-the-window, except for the 2 flappers. Shortly after they left, I called the gentleman who had checked my irrigation system (in my new home) the week before and shown me how to use it. After I explained the situation to him, he told me that what I had just experienced was outrageous; he would be at my house within a couple of hours, and then he WOULD find my leak and stop it. And that is just what he did. He effortlessly found the leak right outside my kitchen door in less than 5 minutes, by which time my side lawn was like a small swamp. In less than 20 minutes, he had stopped the almost month-long flow of water the two plumbers could not even locate. No wonder Henry Plumbing Co.. It is worth noting that Henry Plumbing is NOT certified by the Better Business Bureau! Once the leak was found and stopped, I sent an email to the plumbing company telling them about my leak being located and repaired in less than 30 min., along with pictures . I also mentioned that I had a faucet I needed to have installed on a mud sink in my garage--and I felt, after all the unnecessary stress I had been exposed to by their plumbers, that I thought it would be an act of goodwill to a long-time, loyal customer if they would install my faucet at no charge. Though the owner of the plumbing company was sent my email, I never received the courtesy of a reply from her. I called someone else to install my faucet, and I will never again deal with Henry Plumbing Co, of Savannah, GA and will warn others about my experience. Regardless of what Henry Plumbing may say to justify what happened, I consider their modus operandi a "scare tactic" used about what could possibly happen if I did NOT decide to contract for the re-piping of my home. Of course, I feel certain they would say they were just "doing their job" by outlining the possibilities available. I can't help but find this plumbing company's promoted motto an oxymoron: "Your Home's Best Friend."