The first call to this company made the ultimate decision for my family. They were compassionate…read moreand concerned about not having a working AC in 90 degree plus weather. They were prompt in coming to the initial appointment to assess the issue then they were able to have the new systems in place immediately with only a few hours of turnaround between the assessment appointment which was the next day. The process was diligent and efficient. The price for two new units were to be as expected; however, it is a necessary expense and one that I was willing to invest in for peace of mind in the future. I appreciate the after care Canady's provides as well to ensure that the customer is satisfied. They will also do a follow check in about two weeks which lets me know they care about the quality of their services and are willing to stand by their name. They did not leave a mess and everything is in working order which I am very happy.

Horrendous customer service, extremely poor quality technical expertise and arrogant attitude are a…read morefew things to describe Canady's. They have grown too fast and charge exorbitant rates and treat very long standing loyal customers with gay abandon. I am a verty experienced engineer who has handled huge HVAC units and complicated propulsion and auxiliary machinery onboard ocean going ships as a Chief Engineer. I watched a Canady's technician working on my home HVAC unit and I was shocked to have hired them. The unit broke down 3 days after he serviced it and now it will take another 5 days for a technician (?????) to come out and see what the first nincompoop broke in my house. I want a refund and DARE their manager to engage in a conversation with me. ENOUGH IS ENOUGH and Social Media will hear about this and ALL my past SOUR experiences for a long time to come. I am ready to educate the Canadys Manager on the reverse Carnot Cycle and give hima few lessons regarding the latent heat of evaporation and the importance of PROPER CUSTOMER SERVICE. Go ahead and call me Canadys.

I called Victory when I discovered mold and dampness behind my clothes washer. They came by that…read moresame afternoon, found the leak and fixed right up. They then put me in touch with a restoration service to deal with the damp dry wall and timbers. Dalton and Madeline were helpful and courteous. I wouldn't hesitate the call on Victory again, though I hope I never have to!

Dalton was very professional and explained everything that he was going to do prior to it being…read moredone. A price was given prior to him starting after he figured out the issue. We would highly recommend this company and its professionalism and punctuality.

Alec was amazing, he came and got the job done efficiently and quickly. Very nice and respectful. I…read morewould refer this company any times.

I was referred to this company through an insurance company. Apparently I had a problem with my…read morewater heater was quickly told what the problem. It was operator error. They quickly told me how to resolve the issue on my own and prevented me from paying a service call. Great attitudes and very knowledgeable.

They say they fixed a slab leak. A few days later, i woke up to water everywhere. The same leak all…read moreover again. I put in a service request with Master plumber, but Master plumber would not come back out to fix the issue. They do not stand behind the work they do..Only out for your money ZERO STARS.

These guys removed and replaced my entire house's plumbing system (galvanized steel replaced with…read morePEX). They created a proposal and charged exactly what they quoted. They were true professionals and did an excellent job for me! Highly recommend.

2 technicians, not 1, showed up at my house to remove a garbage disposal and cap it off which is…read morethe service I asked for. It was clear from the beginning that they were not sure of what they were doing so I started my stop watch. After 28 minutes I came into the kitchen and they were gone. More than an hour later they showed up back up and 20 minutes later they were done. I get the bill and I call to ask how many hours did they bill me The billed me for3 hours. When I initially explained what happened the person said that both were no longer with the company so she couldn't ask them. When I told her that I have cameras at my house and they were welcome to review them she then said, yes I see where there went to Home Depot for a part and it's at least an hour to/from there. It's exactly 7.4 miles from my door and just because she said they went to Home Depot I have no idea if they did or din't. I also said that it doesn't take 3 hours to change a garage disposal and that should have been a red flag on the bill. They could have gone to another job. She said they would discount the bill $50 but charging me for 3 hours when they were her less than an hour was more than fair because they normally charge $150 an hour. She said it was industry practice to charge the customer for time away from the job. If this is how they operate, they are deceptive and engage in deceptive practices with inexperienced technicians. Just Look at the other reviews. Don't use them.

We used the company for a plumbing inspection on a home under contract with 10 days due diligence…read more Inspection occurred on 2/9 and we were told we would have the DETAILED report by the next day, no problem. We received an invoice on 2/14 with a 3 sentence report. The plumber spent 30 minutes on property, charged us for 2 hours and the company didn't send an itemized invoice to show us where the extra cost came from. When we called, the woman shut down our questions with "it's industry practice, you pay for mileage from prior home to yours". Fine, but there is no way customers should be responsible for an hour and a half driving when the office is 18 minutes from the residence. Not only did they not get us detailed reports prior to the end of due diligence, but they over charged and didn't send an itemized report. We will not be recommending them to any of our friends.

Quick and professional leak fixed. Made sure to check for other possible leaks in bathroom, ect.read more

Very friendly and professional. Very fair price. The techs gave all the information we needed and…read moreanswered all our questions with a great attitude. The fix was completed quickly and we are very happy with this company. We will definitely call them for any future service needs.

I recommend Randy and Guy Boyd Plumbing. He did a great job figuring out my leak issue, and came up…read morewith a few options to resolve the problem. It was not an easy job! Randy, with hard work and determination got it done. It was such a relief to have Straton in the office, I was very grateful for her help in working with my insurance company. My home is over 80 years old, I'm happy to have found my go-to plumber. Thanks guys A+

Randy and Mali did a great job for us! Responded on a holiday and resolved everything very quickly!read more