Wife when to this place for Birthday Mani -Pedi today …read more Very friendly people working here very professional and know what is current. Wife nails look great and great color. Good price and took thetime and did it as advertised.

Excellent massage with Jacob. It was a full hour though and thats what I paid for. If time is…read morededucted for changing and introduction that needs to be clarified. Some places do include this and some don't but it needs clarification.

The Polished Diamond is truly a classy, luxury spa that is pristine in cleanliness and care. I have…read morebeen their client for manicure/pedicure services for 10 years. I will not go to any other salon. If an appointment is not available I book for another date. The care & atmosphere are definitely worth the wait!!!

I drove 80 miles to get Gel-x Nail, the tech that did my nails Nevaeh Hill was excellent and worth…read morethe drive. She did a great job and really takes pride in her work. If you want a great nail job, ask for her. Now the bad. This is the bad side of my experience. I'm not sure of the name of the pedicure person as I was not given her name but from the website it looks like it was Kristen Lyons (with make-up on). Under no circumstances would I ever use her. I've had a lot of pedicures, and she is the worst. One of the reasons you get a pedicure is the massage and she just barely massages you. I told her I liked a deep massage, and she barely increased the pressure. No to this person for pedicures. I go to check out and the cost for my nails $65.00. Great price great service. The cost of my pedicure $55.00 great price. Poor service. But the kicker. I go to pay and wanted to use my check Card and machine was down and having the sign looks like it is down at lot. I gave the lady 2 $100.00 bills and she handed me $15.00. I told her that was not enough change. She couldn't add either because she thinks $55.00 & $65.00 equals $135.00 and I didn't pay attention and realizes it should have been $120.00 until I was driving home that I was charged too much. Plus, she has to count it 3 times. I was given change for $135.00 not a $120.00. I was frustrated by that time; I didn't catch that I was being charged too much. Fortunately, I usually carry $200.00 to $300.OO cash most of the time. So if you go there carry cash. Had I read the other reviews I never would have driven there. Brenda Brown

Requested a fill in for ombré they are short staffed 2 people in back only do pedicures and only…read moretwo nail techs might be due to time of the week. The quality was very half assed not to mention it took almost 2 hours so that made the experience even worse she kept stopping halfway through to greet and cash out others she was very aggressive w her technique now the worst part the cost this was a fill it and it was 70.00! I usually tip 20/30% and I left 10 because from a distance they don't look bad but the aggressiveness and no consideration for someone's time and overpriced wouldn't recommend. The vibe is simple and clean.

From the owner: We specialize in nails and we take pride in what we do read more

This isn't the name of this business anymore but leaving the review anyway for anyone who happens…read moreupon this. This salon is called Star Nails now. My mother-in-law and I went in for pedicures and got seated immediately. However, only one technician was available to do both of our pedicures. The technician did my mother-in-laws then mine. She did not use clean utensils between our pedicures. I'm concerned with who else she has done this with. What kinds of germs are spread and passed around. Yuck.

Okay they hurt me she totally wounded my foot. She was annoyed when I yelped. It was slow and not a…read moregood job.

I went to Southern Roots Salon in Abingdon, VA to get a hair cut with Miranda. Worst haircut I've…read moreever received. I took pictures of 4 styles I was considering, she barely glanced at them, didn't even pick up the pictures, just glanced as I was flipping thru them. She just said she would give me something in between all these styles which should have been my cue to just leave. But instead I stayed and let her cut it. My hair came out much shorter than any of the styles I brought in. I made a return appt thinking my hair looked OK in spite of it being too short. But after I got home I realized the right side was about an inch longer than the other side, there was a couple long pieces on the left side that didn't seem to want to lay anywhere, I finally figured out they weren't the same length as the rest of my hair on that side, they were about an inch longer as well. I sent her a message about it, she responded by saying she was sorry I didn't like it, she did not offer a correction cut and she did not offer me a refund. Had she done even one of these two things I would not be leaving this review. I have an appt now with a high end salon and will have to pay $40 for a haircut just to get this mess corrected. The whole time I was there she talked with her friend who was getting a color about other people while she cut my hair. When I go to a salon and pay for a haircut and style I expect the attention to be focused on me, not someone else, hence a bad haircut. Very disappointed in the professionalism of this salon. I'm sorry to be writing this negative review as I normally don't like to do this, but this experience was a very poor experience.

From the owner: Southern Roots salon is located on Main Street in Abingdon Va. We are a full-service beauty salon…read morededicated to consistently providing high customer satisfaction by rendering excellent service, quality products, and furnishing an enjoyable atmosphere at an acceptable price/value relationship.

I moved here 2 years ago. Rachel is the first person to give me a awesome cut and blow-dry since…read moremoving to Abingdon. I tried other local places only to be disappointed by people without the skill that Rachel has in haircutting and styling. I am so happy to have found Rachel. Rachel is very friendly and very good at her trade. She has experience and it shows.

The ONLY Salon I go to! I absolutely love Kendra Shea, she is the ONLY person that I let touch my…read morehair (I have been going to her for several years now). She is so caring and you can tell she loves what she does. She always takes her time and does a fantastic job with my hair. All of the ladies here are so talented and amazing at what they do. The Salon is absolutely gorgeous! Love the relaxing atmosphere here. Due to COVID-19, they do require all customers wear a mask and all employees wear a mask as well. They have you wait in your vehicle until they are ready for you to enter. They are practicing social distancing by only allowing a couple of customers in each area and ask that you do not bring anyone with you. Very clean salon!