We bought a used pontoon from Mike & Dave's. We were assured that the 3 swivel seats would be…read moreshipped to us to replace the damaged ones in matching color. Alesia took note of our concerns about a broken locator transducer & rotten bunk rails. She ignored the issues but that didn't sway us from buying the boat since we drive 7 hours. When the new seats arrived in a completely different color & pattern, I emailed Alecia. With no response in a week, I called. She said they would not accept return of the incorrect seats and it was my problem. When I explained the trolling motor they said was in good working order had overheated & shorted out. She hung up on me. They all acted like a trustworthy family business but definitely don't care about their customers or conducting business in a reputable manner. Don't even consider going there. I am not looking for a warranty on my purchase, only to receive what was agreed upon prior to sale, MAYCHING FABRIC SEAT REPLACEMENTS $900 value. Aleica wouldn't accept a return complaining of return shipping costs and hanging up on me instead of working towards a resolution.

Best service ever! If you are looking for boat sales/repair/storage. You will not be disappointed!…read moreI highly recommend this shop for all your marine needs.

I often bring my boat to be service here and never had any issue. The tech is well informed and is…read morevery nice to talk to. You can ask them any questions you like and they will give you a straight answer. I had my Volvo gear oil dip stick stripped out and they repaired the threads saving me $450 for a new upper housing for my SX out drive.

Shhh. Don't tell anyone, but I was driving around eastern Indiana in early October and found this…read moregem. I'll be making reservations for next summer for sure. Might even plan a trip for this winter for a weekend getaway! I ate at their restaurant, Ainsley's Cafe, and the food was very good. Service was a little spotty, but they were very busy and it has a relaxed atmosphere, so it was fine. Good crowd of nice people and families, not too snooty or pretentious. I was seated on the outside patio that was so relaxing and had an excellent view of the lake and all of the boats buzzing around on the lake. Boat rentals are available and pretty affordable.

Went to look at a boat for sale. Craig talked to us and told us we could come look at it. We drove…read moreover 3 hours only to arrive and for him to call the owners and realize the boat was out and in use! We talked to him twice before we came and he knew how far we were driving! What horrible customer service and a waste of our time.

Thank you to Ron Cummins, Brad Cummins and Wes Bonekemper for taking such good care of us on our…read moresecond boat purchase from Hern Marine. From start to finish, it was an easy process. Ron and Brad are always wonderful. Andy, who does finance, was also the best. We had so much fun shopping throughout the store and learning all about our new boat from Wes. All the employees at Hern Marine are friendly, knowledgeable and fun to deal with. Thank you!!!!

I have a 26 year old merc out board. Whenever I need parts Hern's staff always helps with advice…read moreon replacing complete units or just individual parts HUGE money saver as well as helpful advice on replacement.

Andy was very friendly to work with. We have a blast renting a speed boat from him. Will def rent…read moreagain. Ty!

I had to stop here to get parts for work, and they were very helpful and kind to me and my co…read moreworker. We talked about parts for our engines and were satisfied with their service that we will be coming back to them for more parts.

We just had our 2009 24' Rinker Captiva (5.7Gi Volvo Penta 300HP engine) serviced at Captain's Cove…read moreMarine, having the fuel pump and power steering/ trim unit replaced. Captain's Cove was able to schedule our service quickly, minimizing our overall downtime during boating season. The owner (Kevin) and his team we're able to accurately identify our issues and service needs, providing expert Volvo certified mechanic service. We've been very happy with the service we received; the customer service and transparency is by far the best we've receive in the Cincinnati area. I'd recommend Captain's Cove Marine to anyone looking to get their boat serviced.

From the owner: New and Used boat sales and service. Marine parts department. New Bentley and Godfrey Pontoons…read more Suzuki and Mercury Outboards.

Staff was horrible to work with- "used car salesman" barely starts to describe how awful the…read moreexperience was. He gave zero help seemed annoyed the entire engagement. Unhelpful, unkind and horrible experience. He wanted to deal with my husband and not me. In 2026 women have access to capital and the boat buying decision was from this lady. Luckily we had a great experience at Marine Center down the street. Your loss and in the words of Julia Roberts Pretty Woman, big mistake- Huge mistake.

On my first visit the salesman was extremely helpful in taking me to the boats I had found on their…read morewebsite and wanted to see. He pointed out things wrong with two of the boats. One boat had some severe scape marks along a corner weld that I could not see from the photos. He advised me to keep looking and keep checking their inventory as it is updated daily, if needed, and usually they had additions to their pre-owned inventory weekly. But after two months of checking I'm not seeing much new inventory. On one of those two boats we opened the bow storage compartments and the stench of cat urine was overwhelming. The sales person said there was a family of cats living in it. Combined with a nasty scrape on the hull's corner weld the salesman said the boat would probably never sell. However, it did sell about a month later. I wanted to buy that boat and I was going to suggest they rip out the carpet to get rid of the smell. But I was too late, I guess. They should have offered to do it the day I was there looking at the boat. But really; how hard would it have been to fix that before we ever looked at the boat? I did a "Request Info" from their website for the towing weight of one of the used boats for sale from their pre-owned inventory. They did not answer my question, only invited me to come in to the showroom. Since it is an hour drive for me that was not an option to get the answer to my one question. I've since given up trying to purchase a boat. I'll just continue to rent them.