Quality Aluminum &amp; Home Improvement

Stay far away from JTS Remodeling. This was easily one of the most frustrating, disrespectful, and…read moreunprofessional experiences I've ever had with a contractor. Communication was practically nonexistent. I was constantly left wondering if he was going to show up--no calls, no texts, nothing. When he did show up, it was completely random and usually unannounced, often not until around 5 PM, and he would sometimes stay working until 10 or 11 at night. There was zero respect for my time, my home, or anything I had planned. His attitude only made things worse. He spoke down to me repeatedly in a degrading and dismissive way, as if my concerns didn't matter. Instead of working with me, he acted like I had no say in what was happening in my own home. As for the work itself, it was a mess. After giving an estimate, he started redoing things I never asked him to touch. It felt like he was making decisions on his own, creating more problems instead of solving them. On top of that, the cost was already extremely high for the level of quality I received, which made the entire situation even more frustrating. I also seriously question the level of skill he claimed to have. The project was supposed to take 2-3 weeks, yet over two months later he was still working on something as basic as laying tile. That kind of delay is completely unacceptable. After I finally had enough and let him go due to the constant lateness and issues, he then tried to demand another $1,000, claiming he was owed for supplies--but couldn't provide a single receipt to back that up. When he came to collect his tools (which had taken over an entire bedroom), he even had the audacity to ask for pipe fittings back that he had already installed, claiming they were his and he needed them returned. Between the lack of communication, random late-night hours, unauthorized changes, inflated cost for poor quality work, constant delays, and the disrespectful way he treated me, this experience was an absolute nightmare. Save yourself the stress, time, and money--hire someone else.

Josh did a great job on our home. He replaced porch supports, repaired drywall, replaced the…read morekitchen ceiling (collapsed from a leak) plus multiple other projects. He is responsive and respectful and we would definitely hire him again!

Clardy’s Painting

I reached out via Yelp to Mr. Clardy's phone. There was no answer - he was too busy to answer but…read morereplied via text that he would get back with me very soon. He contacted me minutes later and came over very quickly to assess the damage to my ceiling. My air conditioner evaporator had iced up and water had traveled down the duct until it leaked out onto the ceiling at the entrance to my home. I'd had the air conditioner replaced and needed to repair the ceiling. He came over the very next day and repaired the ceiling where it had separated at a joint, primed the ceiling, and applied the needed joint compound. It needed to cure but he showed up as planned the next morning and finished the job. One cannot tell that there had been damage. He was timely and very skilled, and I appreciate his responsiveness to my needs! It is a job well done!

Triangle Air & Electric

4.5

My a/c unit wasn't cooling as well as it should and the technicians checked it out and added the…read moreneeded amount of Freon. They were very efficient and headed out to their next job

I have a rental property in Columbus and when my tenant called and said the until was out I called…read moreTriangle. Tracy was so helpful and went above and beyond. Mr. Jimmy had a whole new unit installed and up an running ASAP. Thank you so much Tracy and Jimmy!

Benton's Maintenance And Mechanical

4.2

(5 reviews)

We had a fantastic experience with Benton's. Easily the best customer service experience I have had…read morein Columbus in any industry!!! Technicians were extremely thorough, helpful, and kind. When Mr. Benton realized the problem could not be solved day of, he ensured that window units were installed the next morning without question. I have never seen this happen before. We needed extra documentation for our warranty company and he provided this promptly as well. I don't imagine I will need HVAC services after their repairs, but I will recommend Benton's to anyone that does.

Had a membership with Benton's with two properties for basic preventative maintenance. The…read moretechnician no called no showed on a scheduled appointment time. No communication to let us know they were running late or would not even make it- rearranged my work schedule to be there for this. When I called their dispatch, all I received was the run around and no answers. The Office Manager calls me and I asked her to cancel my membership and she begins to lecture me on how I should have empathy and that things happen. I stated correct, things do happen- but suggesting me to be a certain way is not her job nor is it professional. At the end of the day business is business. After an earful, I was cancelled- AND they did not follow through with the service call they missed or even try to make things right. Thanks Benton's! True colors. Stay away!

E & H Heating & Air Conditioning

Fast, efficient, friendly service from E & H Heating and Air for the last 3+ years on my 19 year…read moreold unit. After a less than 1 hr turnaround on a weekend service call determined my unit had reached its end, the owner Troy, went above and beyond to accommodate a replacement date. Upon replacement, My home was restored to normal under a heat advisory within 6 hours of completion with a 20 degree differential immediately. They arrived slightly ahead of schedule and completed ahead of the estimated timeframe with full removal and cleanup. I couldn't be happier and highly recommend E & H Heating and Air.

Copper Top Sheet Metal

Very nice and honorable owner and company. Copper Top does top notch work and they are easy to work…read morewith. I wouldn't get my roof or roof renovations from any other company. They also do beautiful custom copper work!

Silver Leaf Construction

Silver Leaf Construction took my messed up yard and made it beautiful again. I had some major…read moreplumbing work done that tore my yard up with all the digging and placement of new pipes. Silver Leaf came right out and give me a fair estimate. They listened to what I wanted to do and what I didn't want to do. They came in and put more dirt in to fill in holes from the construction, as well as other holes that were in the yard. They packed the dirt down and then hydro-seeded my yard with a mix of St. Augustine and winter grass. They hydro-seeded right at the end of the draught. They came by to check on it regularly to make sure it didn't need extra watering. They were prepared to install a temporary watering system. It turns out that nature took over and it didn't need to be installed. The fact that they came back AND they guaranteed their product impressed me. Based on my experience with them, I would highly recommended them for any landscaping project that you have in mind.

Ensz & Sons

3.0

Ensz & Sons went above and beyond with our gutters! Especially on our unconventional deck. With…read moretheir guidance, we went with light bronze gutters and bronze gutter guards, which match our roof perfectly and look great with our brick house. It's only been a few weeks but we've seen enough heavy rains to know the drainage on our site has already improved. I highly recommend working with them.

I do not know how good of work these people to. What I do know is how unprofessional they are…read more They were across the street from our house doing an est. when one of their men walked across the street and began to pee on the side of our house. When I can out to comfort them about it their responds was less than satisfactory. They seemed as though they could care less. Their attitude leads me to believe that they do this sort of thing all the time. Again I can't say anything about their work but I can say if you hire them "WARN" your neighbors.

Top Plumbing

With possibility of cold weather and ice storm headed our way I was desperate to find someone to…read morecheck out my free standing gas log fireplace. The plumbers I normally called on were "too busy" so I happened to think of an ad I saw on Nextdoor for Top Plumbing. Called and spoke to their receptionist who was very understanding and they also were extremely busy but she said that she could ask Nathan to check it out the next day. Nathan arrived earlier than scheduled and had my pilot light going and staying on in minutes. He watched it through several cycles to make sure it would stay on. Turns out Nathan is the owner, and a very respectful young man. TOP will definitely be my go to for all my plumbing needs going forward. I highly recommend them.

Absolute Power Solutions