I've normally never had any problems with this pharmacy, but one woman in particular has been an…read moreissue the past few months...she may be new. But three times she has failed to relay pertinent information concerning new medications and our insurance which has resulted in me phoning my doctor's office for no reason. As stated before, she may be new. Other than that I have been satisfied with the remaining staff and their professionalism.

Usually they will fill it while you shop. I have only had a few problems with them communicating…read morewith my doctor. Generally a good place for the price and the time it takes to fill the medications.

Well now I understand why the stars are so low. I started off in the drive thru.. told it would be…read moreabout 15 minutes until my much needed prescription for my sinus infection was ready.. no problem. I pull into the front of the store . Go shopping, use the restroom.. waste about 30 minutes.. then I get in line. About 10minutes in line because everyone before me has an issue.. then I'm thinking yay! I should be done... wah wah wahhh nope the cashier spends another 5 minutes looking me up , because she tells me that I need to wait. Kenza the cashier did her best to try and make a bad situation good.

I am a Black woman and a disabled U.S. veteran who was a regular customer at CVS Pharmacy #3292…read more While waiting in the drive-through for my prescribed medication, staff called the police on me. I was not violating any policy. I was simply waiting; They told police that my medicine was not an immediate need like insulin violating my HIPPA privacy rights. One of the medications they failed to fill was needed for a post operative surgical need requiring my doctor on day of surgery to find an alternative pharmacy to dispense the medication. This experience was humiliating and alarming. Calling law enforcement on a black woman disabled veteran for waiting for medication reflects poor judgment and raises seriously concerns about racial bias. If you are black do not use this location; I would go so far as to not use CVS period

I write the review regarding bathrooms. They offer a handicap stall and a regular. There are a lot…read moreof older people that shop at Walmart. The problem is the handicap is usually in use and if someone has to use the other stall, the toilet is about 1 to 1 1/2 ft off the floor. That is great for a four year old but a 74+ year old make it difficult to stand up. No handicap handle to assist standing up. Easy to fall if you are older. No way that a toilet should be this short and not have an assist bar to help older people. Shame on Walmart. Sam Walton would be turning in his grave.

This is the cleanest, most organized Walmart I have ever been to and all of the employees are…read morehelpful! My preferred Walmart in the area 100%

I have a chronic inflammatory skin condition and need an antibiotic and a cream to control. The…read moreantibiotic cost $800 for 30 days through Walgreens on my high deductible health plan and is medically necessary. SandsRx did what Walgreens couldn't - they applied a coupon code and got my antibiotic down to $75 for a 30 day supply. They have live customer service and an AI agent named Jane which I use for refills. Best AI experience I've had - easy, no repeating yourself and payment is on file. Prescriptions are delivered and they recently implemented a tracking service so you know when to expect the prescriptions to arrive. My doc accidentally sent my refill to another similar pharmacy. I got it changed back to Sands. Won't go anywhere else for these meds.

I had a very disappointing experience with SandsRx Pharmacy. I purchased Endometrin through them,…read morebut unfortunately suffered a miscarriage before I was able to use it. I kept the medication, hoping I could use it when I was ready to try IVF again. Because of the emotional toll and the high cost of IVF, it took me quite a while to start treatment again. I now have two unopened boxes of Endometrin, worth about $500, and was told they cannot provide any credit or assistance, even though the medication was never used. I understand there are regulations regarding prescription medications, but it's incredibly frustrating to lose that much money while already facing the enormous financial burden of fertility treatment. Pharmacies that specialize in IVF often say they are here to support patients, but experiences like this make it hard to feel that way. I wish there were more compassion or flexibility for patients who have experienced pregnancy loss and are already struggling with the costs of fertility care.

We left Walgreens for the CVS across the street for the simple reason that Walgreens is no longer…read moreopen at the pharmacy 24 hours. I understand that this is a business decision and has nothing to do with the staff here but lack of availability in a potential emergency does reflect on their overall customer service. In the months leading up to these business changes it seemed as though their staff had turned over a few times quickly, and they had rehired too few people that were never adequately trained. The wait lines for prescriptions got very long, and often times they didn't even have the medication that we needed and we were sent to another Walgreens location or even to the pharmacy at Albertsons across the street. These problems all added up over time and when they cut back the pharmacy hours we just left.

Walgreens as a company is a joke. This location an example of their incompetence. Prescriptions…read moretake forever to fill, they claim there is an insurance issue, when i spoke to my insurance there was no record of a claim being filed in over a month, then they wanted to what my prescription strength was (isn't that on the electronic script). and i no longer have access to their online portal as no one can figure out how to update my last name in their records at either the store level or corporate which makes getting refills very fun (my DOB does not exist on there phone app either). I have had it with them. I went to the Texas Pharmacy Board and their license has them in Dallas county, not Collin County (they can't even fill out that paperwork correctly). I strongly suggest that everyone who has had problems with their prescriptions at this store to contact the Texas Board of Pharmacy and file a complaint.

For the past two years every time I walk in it looks like this store is closing up for good. Their…read morepharmacy is awful and their pharmacy staff are jerks. The customer service is lacking. I walked in for one item. As I was walking up to the register the man there left and walked over to the photography section to help someone. They weren't purchasing anything. I waited 5-10 minutes and left and got my OTC meds from CVS. They just seem like no one wants to be there and the ones that are there make you never want to step foot in there again. So, their wish is my command. CVS it is from now on!

The people working the store are super friendly and nice! The people working the pharmacy are far…read morefrom it. Super condescending and patronizing. 0 stars for the pharmacy!

I don't care how great a deal is, if you only have self checkout available with 20 closed full…read moreservice lines, I am not shopping at your store . Hire some real cashiers because I'm not a Target employee!

So after 8pm shopping went smoothly, the store is not as busy, it's not as noisy. So as far as…read moreconvenience, this is great. As far as personal safety, glad I live in Wylie. I don't recommend shopping this late for everyone. This was great as far as selection, you still have only a couple of open checkouts, but since there is hardly any customers in the store you'll checkout pretty fast. The selection, the store has been restocked and the value is good

As of January, 2023, there is no longer a drive-thru. They also no longer send texts when the…read moremedicine is ready to be picked up. They are having staffing issues that lead to delays getting scripts filled. There are about 3 angels who work there; the others are not interested in customer well-being.

I have nothing but exceptional things to say about Scripx. I have only been using them for a few…read moremonths but have had the most amazing experience. The prescription I have been taking for the past 9 years can carry some unwanted stigma. I have always been tretaed very poorly by the big box pharmacies, Walgreens, CVS, etc. I also travel for work and if I need to fill early they make you jump through hoops, if they even consider it at all. Since using Scripx, my experience has changed drmatically. The pharmacist Simer and Ryan are so kind, helpful, and respectful. I reccomend them to anyone considering using mail order.

Great customer service and super fast deliveries placed and order this morning around 10am and it…read morewas on my doorstep 2 hours later.