i have used this cleaners somewhat regularly for a little over a year. they are never super…read morefriendly but do have a prompt turn around time. today i went in to drop off several pieces that i would need within the week. as i proceeded to drop off, i was told that my husband had an item for pick up. the owner walked over and told me that my husband should have picked his items up weeks ago. i attempted to share with him that i was unaware that the item two items were even there. he proceeded to tell me in front of other customers that he had to pay his employees weekly and that my negligence in retrieving my items put him in a bind. i apologized and went back to the car to retrieve my purse to pay the charge. as i reentered i interrupted him telling his wife about the two items. i promptly collected my items , paid and left. yes, they do a good job but so do so many other cleaners in the area that value customer loyalty and treat customers with courtesy and without belittling in the presence of others.

I wish I could leave 6 stars!!…read more This is the only dry cleaning business in Mississippi that gets mine and my husband's business. Everyone is super friendly-and they are so efficient. My orders ALWAYS exceeds expectations and is completed quickly.

My husband loves extra starch and they have remembered from the first day. The quality is great and…read morethey are very friendly.

Was absolutely flabbergasted at the cost of having 6 drapery panels dry cleaned. They have large…read moremetal grommets and Hallmark Cleaners won't do drapes. Total price was $260!!! I know the drapes are probably not worth $100 brand new! To pay nearly 3x the cost was shocking and unexpected. Be wary and ask for the price up front. Fool me once...

A place like this is rare to see in this day and age. I had to attend a funeral suddenly and there…read morewas no way to get a cleaning done on my suit (which had been thrown in a hamper bag) in time. I checked around multiple places and no one would even press it. I called Wells and they said come on by and will get it done. A couple of hours later they called me and said it was ready. With all the other things that were going on they made a beautiful gesture and helped out when I really needed it. I highly recommend going to this family owned business.

This family owned Madion dry cleaners is the best cleaners I have ever in my life used. They are…read moreamazing. They are family friendly..they remembered my name after 3 visits, so I dont have to give it. They are a touch cheaper than anyone in the Madison area, have SAME-DAY service, have a lady who does alterations when needed AND have a drive-through! I drive down Main Street and drop off my clothes on the way to work (7:50 a.m.) & pick them up at 5:10 p.m. when I get off the same day. I give them my credit card at the drive through, they run it & bring it back to me, open my back seat door & hang my clothes for me. I never get out of the car, they are amazingly nice and very fast. I could not recomend them any more. They are across from Persnickety by the rail road tracks on Main Street (close to the red caboose).

Great place. I drive 75 miles to use them. They also preserved my daughter's wedding dress, and I…read moretook my old yellowed unpreserved wedding dress to them. They cleaned it, got rid of the yellow, and preserved it too.

I've used this cleaners once, and my experience was good…read more They finished my items by the following day, leaving my suit and shirt free from the Electric Cowboy toxins embedded in the fibers. While I did not use the service, they also do alterations.

I have been a customer at this location for over twenty years and NEVER had a problem with your…read moreservice. I live in Madison and pass by two cleaners every day to and from my house. I used the Cleaners in Colony Crossing for my other dry cleaning needs. I do not allow them to clean what I called my splurge items (one is my Ralph Lauren Linen Blazer). I dropped off two blazers at the Lake Harbour location to be cleaned. The Ralph Lauren blazer had two ink marks on it. When I picked it up, the ink marks were larger and speared on the front of the blazer and the sleeve contained several more unidentified stains. The employee implied that it was a marker stain. Also, the blazer has lost some of it coloring. I sent it back for to be cleaned a second time. I took the second blazer home (Jones of New York). I was packing the second blazer for a business trip to RI when I noticed a stain on the sleeve. I returned it to your store for a second cleaning. On Friday (November 20th), I stopped by to pick up my blazers. The second blazer was in better condition but still wearable. The Ralph Lauren blazer is unwearable. On Monday (November 23rd), I called Karen and she said the blazer was in that condition when I brought it in for cleaning. She implied that it was some type of heavy duty ink in the pen. That is simply not true. The receiving employee can testify (if she will) to the initial condition of the blazer. I worked as an educator for over thirty years and often get ink in my clothes. I have never had a problem with ink stain removal even at The Cleaners in Madison. I think that Hallmark cleaners should replace my blazer. I am not asking for money. I just want another blazer. I Karen for asked for the owner's name and contact information but she refused to supply the information. She said she will have the owner contact me. "At Hallmark Cleaners, customer satisfaction is our commitment to you. We offer complete laundry and dry-cleaning services to meet the clothing-care needs of our customers." This is the quote from your website. I am 20+ years customer. Where is my satisfaction? Where is your commitment? Steve (the owner) returned my call (November 23rd @11:49 AM. He said the cleaners cannot be responsible for my blazer because it was unwearable when I brought it in. That is simply not true and the stain is worse. He said he was involved from the beginning and so was Karen (his manager of 17 years). If the blazer caused that much concern that the manager and owner both must get involved in the cleaning discussion prior to cleaning, why wasn't I also privy to the discussion? If gave permission to clean the garment, the results would have been on me and we would not be having these discussions. I have no reason to lie about the issue and I am very disappointed in Hallmark cleaners after over 20 years of great customer service. I told Steve I would stop by and pick up my blazers on my way to Spa Becca this afternoon. Therefore, I guess customer satisfaction is not Hallmark's Cleaners commitment to ALL customers.

Out of business. No notification. No arrangements to transfer information to new cleaners. After…read moreover 15 years just left without even a goodbye So much for customer appreciation

Very professional, friendly staff. A bit expensive but there are not many choices for dry cleaning…read moreclose to my home. Convenient hours. Quick, 24-hour service. If you don't think it's done right, they will do it again. I recommend Hallmark anytime someone asks.

Awful! They lost my shirt. When I called they said the owners were on vacation and would call me…read more Never did. When I called again, they hung up on me. Use this place at your own risk.

Lost pants said would call. Never did!! Indifferent service. Expensive custom tailored pant $120.00.read more

I was disappointed, I dropped off a satin formal dress for pressing only,…read more When I picked it up, it did not look like it was even touched. I paid $17.50 for a plastic bag and they used these clips that poked 4 holes in the fabric. The clips left permanent holes in the shoulders.

Great employees and great service. We have been taking our dry cleaning there for years and never…read morehad a problem.never used any other dry cleaners so I can't comment on prices.