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    Quality Cleaning

    4.0 (1 review)
    Open 8:30 am - 12:00 pm

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    Services - Quality Cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    3 More Services

    Deep cleaning

    Move-in or move-out cleaning

    Post-construction cleaning

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    10 months ago

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    Better Way II Clean - BiWeekly clean

    Better Way II Clean

    (1 review)

    I contacted Cassie through her website and texted the number there on late Wednesday afternoon. She…read morereplied on Wednesday night. I needed a last minute clean for either Thursday or Friday as I had been at the bedside of my dying grandmother all week and our house was just out of sorts due to not being home and my husband and toddler were at home and trying to get by with out any help. I was exhausted, depleted and really just needed someone to go in and straighten up, clean, and put away clean laundry so that when everything was said and done with my grandmother I could come home and just be able to rest and recover. I replied back to Cassie on Thursday at 12 after another company cancelled on me. She said she'd come by around 4 that afternoon and could work us in her schedule and possibly even get it done that afternoon. I explained the situation to her and told her I would have someone meet her to let her in. I was so relieved. My adult son left where he was and changed his schedule around so that he could be at the house at 330 to let her in. She never showed. I texted her to ask if she was coming, she never replied. Later that evening she said she could put me on the schedule for the next day. After asking about an estimate I said either way please put me on the schedule and let me know what time. She never replied. That morning around 9 am I texted her to ask what time she thought she'd be here and she said 10:30. I called my son and had him there to meet her. She never showed. I texted her at 1045, no reply. Called her at 11, no answer, left a message. Texted her again at 11:45. She replied at 130 that she couldn't make it and could do it the next day. By now it was too late. My toddler and husband were going to be home all day the next day and it's a small space- it really had to be done Thursday or Friday. Also by now we'd made 2 appointments that she ghosted. I'm sure it would have been the same had I made yet another appointment. Had she not strung me along I could have tried to find someone else but instead I'm stuck. It's not the end of the world- it's just cleaning to help me out. But geeze you can let a person know you can't make it or don't want to do it or whatever. And also I mean, come on. It's not only inconsiderate and unprofessional, it's just not nice to do to someone who is in survival mode and just needs a little help.

    From the owner: We are a locally owned and operated full-service cleaning company. We service all of Baldwin…read moreCounty, AL and Escambia County, FL. Better Way II Clean a sister company to our vastly growing Construction Company Better Build Homes. With over 22 years of experience cleaning along the Gulf Coast we guarantee all of our work. Our housekeepers and janitors are highly skilled with industry-specific cleaning experience. Better Way II Clean has been in business for over 4 years now and we’re doing better then ever!

    Quality Cleaning - officecleaning - Updated May 2026

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