Essie was a lovely person to talk to and I enjoyed her prompt response. I was happy with how my carpet turned out, but disappointed in the rest of my house. I had just purchased a house. It was completely empty. Due to not needing to move furniture I would have expected this job to have been easier and all parts of my home flawless, given the price I paid. There was still dust on my blinds and counters and floors were not thoroughly cleaned. The toilets did sparkle and the house smelled clean, but other than that I was underwhelmed with the cleaning job. I paid for the move in cleaning service with an additional carpet clean. The service was $450 dollars, which was not cheap. I do admit there are several hard to reach places in my home; I wish during the estimate I was told these wouldn't be able to be cleaned and that I could have paid a lower price. I'd like to once again bring up that she did tell me if I was unhappy to tell her. I appreciated that comment, but I'm the type of person who wants something to be right the first time and not the second. I would use their carpet cleaning services, but not their house cleaning services again. read more

With both parents working and spending most of the weekend cleaning, we decided we'd rather spend that time with our family. It is hard to trust that someone else will take the same amount of care to keep your home clean than we but after two visits, it felt like I was walking into a new house! Essie and her staff are very friendly and professional; the two qualities I value as a customer. read more

CRP Cleaning - Home Cleaning Near Me - Pensacola, Florida

Jacksonville!!! DO NOT USE THIS COMPANY FOR ANY SERVICE!!!!!!!!!!!!! When Essie came to my home she let me know she would only be working on my home for two hours which was not mentioned when i booked her services. if i knew she was only going to spend two hours i would have booked other services. $240 for two hours is way too much. Then she mentioned she was getting to the appliances which was fine because we agreed she was not going to clean them and open ups my refrigerator door and comments that my house is dirty!!! weird because you are a cleaning service, if my house was clean I would not have needed the service!!! and then she mentioned that she was not going to get the baseboards and then I mentioned how in the invoice it mentions ALL baseboards. Two hours later Essie called me and mentioned that they were able to get to everything but the living room and it would be an extra $100 to finish cleaning that. ahh no, thank you. The next day my roommates and I went to check the house and were surprised at how dirty the house still was. The kitchen did not look like it was cleaned at all. Even though I was unhappy with the service I decided that I would not make a big fuss about it and let it go. BUTTTTTTTTTT not even one week later iI received $2600 - TWO THOUSAND SIX HUNDRED DOLLARS - in charges from this company!!!!!!! I immediately try to contact Essie to get my money but have received nothing but radio silence. I have already disputed the charges to my credit card will be reporting her to BBB and letting all of Jax know to not use this scamming service. STAY AWAY!! no clue how they have such a high google reviews. SCAMMERS read more

CRP Cleaning - Home Cleaning Near Me - Pensacola, Florida

These people are hardcore scamming, to the point it should be legal to sue Yelp for even letting this company advertise. They routinely rip off customers, charging way more than the invoice - like adding an extra 0 so that 260 becomes 2600. If you read their google reviews, it has happened throughout the last year. read more

Called to speak with management or owner. The lady who answered the phone was very rude and hung up on me. Terrible first impression of a business. I would recommend she NOT answer phone and deal with customers. Very much lacking in the people skills department. read more

I was so disappointed in this service, it was supposed to be a deep cleaning and yes my ceiling fans were cleaned and the bathrooms were cleaned but my bedroom was pretty much ignored no vacuuming under a small chair or small table nor any dusting at all. I was charged $300.00 for this supposed deep cleaning . I was fooled. read more

Please don't use this service. Essie can't retain her staff. The last time she came to clean my house she charged $140 and was there for 45 minutes! This is no exaggeration. I then saw her berate one of the women who work for her outside my house. I will never use her again and I encourage you not to as well. read more

Very rude lady. She quoted us a price with carpet cleaning then when got here said she doesn't do professional carpet cleaning which we have to have to get our deposit back. She recommended someone to do it but it would be 300 more. I tried to find out more about it and she stopped me and said she wasn't going to drop any business with us at all because I questioned it. Now we doner have enough time to hire anyone because we thought we had someone. Beware. Very rude wouldn't even discuss options with us. read more

We contacted several cleaning companies for our small house, and CRP had the best pricing. We came home to a wonderfully cleaned house and plan to use them monthly going forward. Bottom line: they were easy to work with, good pricing, and the work was excellent. read more

Amazing, professional and outstanding service! We came across CRP Cleaning when we were looking for someone to come do a move out deep clean. Long story short, we were so impressed with their cleaning and attention to detail that they now clean our new home regularly. CRP has a team of professional that work quickly to get the job done! Their pricing is fair and will honestly work with you if you're sticking to a cleaning budget. I highly recommend CRP Cleaning to anyone that is looking for home/office cleaning services. read more

Essie was nice, however, the cleaning was not up to snuff. Was quoted an outrageous amount for a deep clean. Asked her to come down on price, and she did, but she and her assistant spent less than 2hrs in my house that had 2500+sf. I found dust bunnies everywhere, the fan blades hasn't been touched and the shower walls hadn't been wiped down. Really disappointed especially after reading such great reviews. read more

Miss Essie was fantastic! She came out to my house with very little notice. She got in all the little nooks and crannies that sometimes I just don't have time for. She was a joy to chat with and left my house clean. I would recommend her and CRP. read more

I would rate Essie and Calvin as the best cleaners we've had in the 3 yrs we've been in our home.

I'm always disappointed by house cleaners because I can clean my own house thank you very much- but this company is actually really professional and did as good a job on my deep clean move out as I could have. They thought I was moving in bc I was being so picky but they did everything I asked and got the job done in 4.5 hours and brought in an extra person, and they were the most professional cleaners I've used. read more

Very great service! Fast and reliable workers. I had them come out and clean a mattress about a week ago. They let me know the steps of their cleaning process. I was really impressed with their work. I also really like the fact that the company uses all green/Eco-friendly cleaning products! Definitely be using this company again! I highly recommend this company! Thanks! -Becky read more

They just charged my credit card $1200 and I don't live anywhere close to Florida! I tried calling and the phone number doesn't work. Not sure how they got my card but now I have to cancel my card and let the credit card issuer follow up with them! read more

I am so impressed! Miss Essie came and cleaned my house like it was new! She has green products, which we appreciate(love thieves spray). She banished all the large dust bunnies and I have really high ceilings! Highly recommended!! read more

My husband and I are in the middle a renovating a 130yr house and have two papillon-lab mixes (bred to shed). I would not be alive without Essie and her team. Every time I walk into my house after they come is joy. Every floor is swept and mopped spotless, all surfaces are dusted, everything is perfectly curated back into place. Also all her products are organic so safe for my family. I have exetremely high standards and tried three other companies. This one is the best. - Extremely clean, professional, and caring. read more

Essie is by far one of the worst people I've dealt with. She is very unprofessional. Even though she crew was somewhat ok to deal with. The house wasn't cleaned well. I had to hire someone else to clean the house. I DO NOT recommend them to anyone. read more

Still waiting for my W2 form from 2019, this website has no place to leave a message and phone is always busy. No email address either .. Wow only selected star cause it's the only way I can post. Not deserved. read more

I used CRP to handle the turnover of my rental house and apartments + they cleaned my personal residence. They do very good work. Essie and Calvin, the owners, are very active in the day-to-day operation of their company and both are committed to making sure things are done properly. Will certainly use this firm again. read more

Im sorry I cant speak of how they clean. I called them 2 days ago and scheduled a time for them to come out to give me a price for washing walls but 30 minutes after they were supposed to be at my home I called them back. I was told by the lady that answered that her husband was doing a carpet job and wont answer her phone. She asked if I could schedule it another time or day. I advised her I could wait 2 hours. An hour and a half later I received a text (not a call) that he could not make it. I hope they can do a wonderful job if you choose to hire them but my time is as valuable as theirs so I will be moving on to another company. read more

Top Notch service! Turned my filthy house into looking new! Don't waste money with Merry Maids. CRP does an amazing job and gets it knocked out fast! I will definitely be using them again. read more

Ann and Calvin came this morning to clean my condo after my tenants moved out. They were only there an hour but they cleaned both my bathrooms and kitchen from top to bottom! They were both extremely friendly and professional and do deep/intensive cleaning. Not only did they accomodate my schedule but they were there on time!! I have had cleaners no show or barely do any cleaning in the past, so this was a refreshing change. I already scheduled to have them clean my windows and will definitely be scheduling with them to clean again once I am living there full time. read more

I called CRP for a move out cleaning after a tenant left our rental property very dirty. CRP was very quick to get back to me for a walk through estimate and was able to put me on the schedule the very next day! The bonus was they also do carpet cleaning so it was a one spot shop for me. The property looked and smelled great after. Thank you CRP. read more

Unreliable! Terrible customer service! If I could I would give a -0. I called thesis business a week ago and set up an appointment for yesterday for someone to come by and look at my home and give me a quote on a move out cleaning. No one showed up at the appointment time so I called them. The owner answered and I inquired as to why no one showed up. She told me she didn't know about it, then told me to hold while she checked. She found my appointment but told me that two of her employees were out sick and the person who was supposed to do my appointment was sent out on a cleaning! I asked her why I wasn't called and was told that she hadn't looked at the notes her employee left! She then indicated more than once that sending her employee to do the cleaning was more important...I can somewhat understand that, but it's common courtesy and good business to check your schedules and contact the person who is waiting for someone to show up to let them know that they can't make the appointment! She then said she would go ahead and come over herself. When she arrived I was still a bit upset because from the beginning she made me feel as though I wasn't of much importance and she still had the same attitude when she got to my home. I told her it was a move out cleaning and it should be a fairly easier clean because there wouldn't be any furniture in the home. She immediately responded "uh huh that it would not be easier cleaning"...making comments with an attitude about everything they would have to do. My thoughts were it was stuff that would have to be done in a regular cleaning anyway "minus" all of the furniture they wouldn't have to dust! She made it sound like it would be more work, the whole time with an attitude. She then said she would text me an estimate around 3:00 that afternoon....never received it! This owner treated me with disrespect, talking down to me the whole time. Being the owner, she should have been aware of her business schedules instead of making excuses and actually telling me my business wasn't as important, and as a business owner she should never treat anyone with the disrespect she treated me with! read more

Essie was "Johnny on the spot!" I literally reached out to her via CRP website and she responded within minutes to schedule a time to come to my house. She walked through it, provided a reasonable estimate, her team came in, introduced themselves, and got to work. In just over two hours my house smelt great, the supplies they used were just want I would have used, everything shined and I was thrilled with how my home looked. Highly recommend! read more

We called with short notice; we had planned on doing our move out clean ourselves and then decided against it and hire a service. We are thankful we decided to call CRP Cleaning. They had an opening for us on Monday right before we moved out. Thank our House was shamefully dirty. They cleaned for 4 hours and were so thorough!!! Our house looked brand new! And it smelled great! Everyone was so nice and the owner is so personable and easy to work with. If we were staying here in the area longer we would hire them for regular cleans. I can't recommend them enough. They got a ring out of the toilet that I continuously scrubbed and couldn't get it to fully go away, same with bathtub rings. The owners of our rental loved it!! read more

Essie and her team were amazing!! They were very professional and did an amazing job on my townhouse. Will definitely use again and highly recommend using CRP Cleaning!! read more

Essie and her team are AMAZING!! I needed the house cleaned in a pinch and she just happened to have an opening a few days before Christmas. With all of the great reviews, I thought I'd take a chance and I'm SO glad I did. Our house was spotless!! Essie came on time and wished me a Merry Christmas as soon as I opened the door. She was so kind and confident that I felt good about my decision to hire CRP immediately (before they ever cleaned a thing). She came in alone first and walked through the house with me, room by room. I had another cleaning service come years before and they just all came in and dispersed throughout my house, barely saying a word to me and it made me so uncomfortable. Essie was the complete opposite and I greatly appreciated that! She assured me that I would love how thorough she and her team were and she didn't disappoint! I wanted a deep clean and that's exactly what I got! I have NEVER had a company or an individual clean the way Essie and her team did. They hand washed my blinds, got down on their hands and knees to deep clean my kitchen floors and also hand washed my base boards!! I mean, no stone was left unturned! Additionally, they cleaned with natural products so my house didn't smell like chemicals. Essie uses essential oils along with other powerful natural cleaners, so the house was super clean and smelled sooo fresh and wonderful. The girls Essie had cleaning with her were so sweet too. I just felt happy and comfortable having them in my home. And they were in and out in a few hours, which was amazing for the amount of deep cleaning they did. I am definitely having them back for regular cleaning now and I highly recommend them! read more

Cleaning was excellent and she was able to make it happen with only a weeks notice of our move out. The only issue we had was that she turned the self cleaner on in the oven and then left so when we returned our apartment was full of smoke. At 900+ degrees I personally find that extremely unsafe and could've caused a major issue. read more

We are out of state landlords and were in need of a last minute deep clean between renters. Essie was able to fit us in over the weekend and talked me through the entire process as I was nervous to hire someone being so far away. She was very professional and very kind. She sent me a few before and after pictures and details of the condition of the rental before they got started. Our neighbor came to the home before the crew came and after the crew left and she said it smelled amazing and everything look white glove clean! Thank you Essie for being so amazing! You will be the only company I reach out to should I need cleaning in the future :) read more

These people are as good as it gets! They responded very quickly and were very professional. We just bought a house and wanted the house to be cleaned before we moved in. They did a great job! Highly recommend for the Cincinnati area. read more

Essie is a life saver!! We had some major construction and our house was a mess...full of dust, etc. she fit me into her schedule and I couldn't have been happier--Essie and her husband Calvin came to clean, they are the real deal..they are extremely experienced, were super professional and very down to earth- I would recommend them to anyone!! read more

This is my second experience with CRP cleaning and I was just as pleased this time as I was last. Not only were they on time, they worked quickly and efficiently and our place looked great when they were finished. I also had our carpets cleaned and they look fantastic!!! All the stains are gone and it looks brand new. They were able to get me on the schedule quickly, which I really appreciated! Thank you CRP! read more

Essie and her crew were outstanding! Essie took the time to stop by and do an initial estimate. She texted me a day before to verify the date & time and let me know 30 minutes before she arrived. My place was spotless for my move-out inspection. Not only that, her crew offered to carry my luggage down to my car! I couldn't ask for better service. read more

I had a wonderful experience using CRP for carpet cleaning! They were extremely prompt with responding to my request and made the whole process so easy. They came on time, very knowledgeable, and did excellent work. I am so happy with the way the carpets turned out. I will definitely use them for any future needs I may need! read more

CRP are lifesavers! I flew to Cincinnati to help my daughter get settled into her new place in a new city. We were so excited for move in day.... until we saw the apartment had been left in such poor shape, that we couldn't unload a single box. Everything needed wiping, cleaning and a thorough scrubbing. It was such a disappointment. We knew it would take us hours to clean, which meant we couldn't really enjoy our time together - or get anything done as we couldn't unpack until we went out and bought the cleaning supplies to get the job done. (All she had was packed in her car from college - and it didn't include a broom, mop, vacuum or cleaning stuff). We called around to find out who might have an opening in the next day or two (on a weekend), and CRP came to the rescue! We got a quick call back, and they promised to come that day! Such a relief. I only hoped that they would do a good job and we would do a deeper job on our own as we unpacked. I had no expectation that the job would be done to my standard of cleanliness.(I just haven't had good thorough cleaning experiences in the past.) When they were finished, there was no need for us to do a thing! The CRP team really went to work, and made her move to Cincinnati the welcome it should have been. Truly God-sent, as it gave us back our time together in a much more positive way. The CRP team cleaned, scrubbed and took care of a filthy apartment (with carpet, wood floors, and blinds in an old apartment building) at a reasonable price. Professional, ethical and experienced. Highly recommend. This is probably the only 5 star review I will ever give a cleaning place - but CRP really came through for us, and did an exceptional job. read more

I had been trying for a few months to find someone to help clean my home but couldn't even get a call back! Essie was very prompt in calling me back and the website was very user friendly. You even get a reminder text message! Our home looked and smelled great after the first clean, we will be repeat customers. read more

I have a new secret weapon in Cincinnati against stains and general grossness! And it is CRP Cleaning! I've dealt with a LOT of contractors over the years, as I used to do property management here in the Mason area. I've dealt with dozens of carpet and home cleaners, and have NEVER been satisfied. From the popular yellow van carpet cleaners to the little blue car maids, I've never had them leave without having to call them back, or be so frustrated that I just simply wouldn't use them again. Inevitebly they are late, they don't do what they say they will, they miss things (I once had a cleaner "miss" cleaning the fridge in a vacant)They charge too much, take too long, and never do it as good as I could have done it myself. I was convinced I would never find a company that would clean to my standards. I needed a trustworthy company that was just going to get it done, and get it done RIGHT, the first time. Now, confession time my carpets were NASTY. Im talking 6 week old puppy who peed all over while potty training, four year old boy with chocolate milk and kinetic sand on CREAM carpet - nasty. So I resigned myself to losing a $3,500 deposit and having to pay to replace 2,000 sq ft of cream carpet. (Never put cream in a rental. Ever.) So we had CRP clean our rental completely. I had seen their rave reviews and videos of the carpet miracles they were performing all over Cincinnati. I was putting my faith in her and Calvin to save the day. They came out, gave me a FREE estimate, and completely put my mind at ease. Essie and Calvin were the kindest, most incredible people I've ever met. You know that couple you watch at the restaurant? The ones who only have eyes for each other and you go "aww" in your head because you hope that you look like that? Yeah- this is that couple that is so incredibly in love it's mesmerizing. They give you the warm fuzzies. They respect each other, they respect your home, they respect you. They are just plain old good people. I've never been more humbled by a love before. But back to the story. I resign myself. I get it. Here comes the "ka-Ching". There is no way it's going to be fair pricing for kind, respectful, people to come in my house and clean my gross house and carpet and not have it cost a fortune. No way. Impossible. But OMG it was! They gave me a bid so low I did a double take. Now I've done a LOT of turns in my day. I've hired and viewed dozens of contractors and bids. I have no idea how they charged what they did and made any money. Seriously. They got there at 8 am and were leaving at 8pm. All. Day. Long. They didn't stop. They didn't take breaks. They just got it DONE. They worked MAGIC in my house. Like if I hadn't seen them there all day cleaning and scrubbing, I would have thought they waved a wand, kind of magic. The fridge that was in our garage (we brought our own appliances) had been sitting out there for 8 years. 8. It had bugs in it. It was disgusting. I would put food in it now! It gleams! It sparkles! They breathed new life in to this old appliance! They cleaned floor grates and ceiling fan blades and inside light fixtures and cabinets and everything! I could not find a SINGLE thing to nitpick over! And the carpets. Omg. The carpets. The basement was the issue. We are talking set in, pet urine stains. We are talking odor. And nasty nasty carpet. So what it boils down to, is this.Call Essie. No, no, call her. Now. And say "shut up and take my money" because this is the BEST carpet and cleaning company in Cinci. They don't just steam clean carpet. They scrub it. And what about those stains, you ask? Did they come back? A few. And Essie and Calvin came right back out and treated again and those stains haven't been seen since. They guarantee their work. They are local. They are small. They are amazing. You've got nothing to lose. Tell her I sent you. She will take great care of you. read more