I have used O'Reilly auto parts on several occasions for different vehicles. The staff has always…read morebeen friendly and extremely helpful. I believe I keep returning there because of the service I receive. They are very knowledgeable even when it comes to older vehicles such as my 1997 Volkswagen Euro van. Who knew? Kudos to the staff! Now I'm waiting on two batteries to come in. I was told that if I got my vehicle up there, they would put the batteries in for me. I'm hoping this is the case as I am disabled and unable to lift anything heavy. I know those batteries are super heavy.

Guys are helpful. Hardly anyone in the store (guess they must have some busy days to still be open)…read morewhen I go there so I'm in and out quick. They alway have what I'm looking for.

Post hurricane Zeta my Ford Super duty 250 truck was giving me issues. He's making weird sounds so…read morewe decided not to drive it. It's stated that the transmission fluid was low but when we checked it that was not the case. The gentleman at AutoZone I wish I could remember his name, was so helpful and he pointed me in the right direction to the right product and told me how to check to see if Indeed it was the transmission. My truck is diesel so I learned a little bit from him the difference between gas powered engines and diesel powered engines. I do know that he was brought in from Florida to help after the hurricane and I was so grateful that they were open. Way to go on a zone! I ended up taking my truck to the Ford dealership it took a while for them to get to it but it was more than what we had spent expected. The gentleman from Florida told me if this didn't work I can always bring it back the fluid that is. Well it's been a couple of months and I've had back surgery since then I'm gonna try and take it back today and see if they'll honor my receipt. I fully expect them to they were awesome!

Great service Marvin…read morewood was great. I needed a headlight. Called ahead. He said they had it and put it on hold. Came in, and he said it was slow and would love to install it for me. 3m later, all good and on my way. Great store and service!

Beware of this store. I bought 2 new front ties from Bayou Motors in Waveland, MS for my wife's…read morevan. The next day while traveling she had a blowout on the drivers side front tire near Livingston, AL on I59. She did not run over anything, it was just a defective tire. The van was towed to a tire store in Livingston that inspected the tire and determined it was defective. They replaced it with different brand, (Toyo). I called Bayou Motors the next day and explained what happened. They said my wife must have hit something and they were not responsible. I will never patronize this business again.

They took my car in Friday afternoon and were very communicative that it would not be seen until…read moreMonday (battery issues so would not have been able to leave and bring it back) They went above and beyond to fix the issue and they checked everything else and sent a full report so I'm at peace driving my car!

While traveling through with our RV, the deep cycle batteries went bad, we had just put new…read moreInterstate batteries on in Feb 2019 after the original ones failed. Tried to call Interstate and did not get a call back,so called Napa in Waveland Mississippi, and talked to a very nice and helpful lady on the receipt last name is Compton. She also suggested we use our AAA discount saving us $114.00 for both batteries. We just want to thank Napa in Waveland, and the great people they hire. Bob and Sue Wagner

Took my car in as it was over heating. I ask them NOT to do any work until they called me. I…read morewaited to hear back and when I didn"t, I called them only to find out they ran a 39.95 dianostic test and didn't find anything wrong. I ask why??? it is over heating. OH I DID NOT KNOW THAT! LISTEN ...they replaced the thermostat and called me to say that didn't fix it and now it would be over 400.00 in addition to the 330.00. NO WAY!!!!!!! DON"T GO HERE! ANYONE.

From the owner: Tired of Waiting? Paying Too Much/ We Offer FAST Service at Reasonable Prices! Custom Exhaust-A/C…read moreServices-Shocks-CV Joints-Struts-Tires-Tune-Ups-Catalytic Converters-Computer Wheel Alignments-Transmissions-Mufflers-Brakes-We Sell Utility & Construction Trailers. Senior Citizen Discount.

Since I can't reach you by phone. Skylar says you're busy each time I call. Then no one's…read more answering the phone. Here you go: Subject: Request for Refund Due to Incomplete and Misrepresented Vehicle Repair I am writing regarding the repair performed on my daughter's vehicle on [date], for which I paid $348.85. The vehicle was returned to us with the same issue it was brought in for. Within a day, the condition worsened, including white smoke from the engine. When the vehicle was brought back, we were informed that the head gasket had blown and that this type of repair is not something your shop handles. Additionally, your employee stated that when the vehicle was moved after the repair, it was apparent that something was still wrong, yet this was not disclosed to me at the time of payment. Based on this, I am requesting a full refund of $348.85 due to: - Failure to properly diagnose or repair the issue - Return of the vehicle in an unsafe or worsened condition - Failure to disclose known issues at the time of release Please respond within 7 business days to resolve this matter. If I do not receive a response, I will proceed with filing formal complaints with the Better Business Bureau and the State Attorney General's office, and I will consider pursuing this matter in small claims court. I would prefer to resolve this directly. Sincerely, Lynette Javery

Love this place. Always fast and professional service. Only place we take our vehiclesread more

I went to Premiere Ford in Waveland August 25,2023 for oil change and tire balance and rotation…read more The appointment and service was done in a timely manner. However my car was returned with grease all over the front fender, all 4 wheels had grease on the wheels. I had to wash the car when I got home. In my 79 years I have had many cars serviced at many many dealerships in several states and NEVER had any of my vehicles returned to me dirty. It is obvious to anyone that I keep my car exceptionally clean. Interest in and respect of the consumer does not seem to be a priority. Sharon Settle

I had new tires put on my truck a few months back. I didn't have a good experience then with broken…read moreequipment and a delay in getting my truck back over the weekend. no one at the dealership hip seemed to care I was totally inconvenienced. now a few months later I've been have a slow leak in 3 of the tires. The valve stems were not installed properly and now paying someone else to fix after they also gouged me for an oil change. I'll drive 20 miles to go elsewhere!!!!