Bought $1200 worth of tires from him. The balance was out from the start. Went back to him and he said come back in 1000 miles. They might be flat from sitting from the factory. I went back at 1000 miles and he couldn't get me in that day. He told me to bring my truck in Monday or Tuesday he might be able to get me in. Crook from the start. I got them done that day in Long Beach for 80 bucks. They said 3 out of 4 were balanced wrong. What do I do? Go back to Jack's automotive and get my money back? Horrible service. read more

Had an alternator go out on the interstate. Recommended a great tow. Got me in and back on the toad quickly and even let me join in on the takeout lunch order. Price was more than fair. Great establishment. Highly recommend! read more

We are a long way from home and sure enough our alternator goes out. They quote us a price. Turns out our vehicle had a bad coil, also. We thought something wasn't right because it was idling rough. Jack's fixed everything on our car including running diagnostics and did it all for less than the price quoted. Our car was out of the shop in less than 48 hours. To find a reliable, great, friendly mechanic 9 hours from home. You can't beat this place. Y'all would be crazy to use another establishment. I'd give them 10 stars if I could. Thank you Jack's....Mr and Mrs. Carmack read more

Broke down on the I-10. This fabulous place was so kind and responsive to my issues. Helped get me back on the road as quickly and painlessly as possible. read more

They are not a good company to go to. Because they Fixed something on a 2007 and then we had to take it back to them and then there is oil leaking and they are saying its been there for awhile. the Oil Leak which has never had anything wrong with the car before... We Took it in one day and then They had it done the nexted day like in 3hrs and something.. We Won't be going back Bay Saint Louis Ms... So don't go here... And They are nothing but a Rip offs Big Time.... I Recommand 100% To not go there... read more

Thanks to Jack's front desk guy and tire man for quickly getting my wife's front Honda tires changed (30 minutes). She had kids doctors appointments and School pickup for our kids and two other moms. Jack's staff were polite, respectful, and helpful durning our small blown tire crisis. All doctor appointments and kids were handling because of Jack's fast tire service. read more

I had a flat they other day and I called these people to see if they would stay open about 5 minutes for me to drop off the tire and pick it up the next day. They flat refused! They said I might not show up and they wasted 5 minutes. 5 minutes! Even if I didn't show up it would be 5 minutes! I've always had my toes replace there but from now on I'll find somewhere else. read more

Jack's was recommended to me by my boss. I broke down on the way to work Wednesday morning. This was the closest place to have my car towed. Also, my Dad took his van in to them earlier in the year when he was down. Gave him two thumbs up. A litle background---I've been having high idle issues for about 8 months. I've had it into a few different places, the first one changed the IAC and said it was fixed. It wasn't. I finally caved in and took it to Turan Foley. They tried changing the TPS, but then couldn't figure out how to get "the computer to relearn the new sensor" which is crap. It's called a case relearn, or crank reload, standard functionality of an ecm/pcm. This is a chevy dealer??? They finally came back and said that I needed a new ecm/pcm. $341 for the part, $259 for labor. An accident of crappy customer service on their part, stopped me from having them do the work. I was going to do it myself, with a used part, but was waiting until my dad came down for backup. Well, when Jack's people looked at the (dead) car, 1) alternator (which is what my dad said) 2) tension pulley had a bad bearing. (Dad said that sounded reasonable too) I had to leave the car overnight, but it cost the exact amount of the estimate ($307.xx) and, NO MORE IDLE PROBLEMS!!!!! So, had I gone ahead with the $600 dealership repair, it still wouldn't have solved my problem. I'm sticking with Jack's from now on. read more

We stopped here out of necessity on a road trip to the beach when we needed a tire plug. We were in and out in 20 minutes and the gentlemen were more than helpful! read more

Can't really recommend a tire shop that isn't familiar with the repair of bead leaks...was informed the wheel was non-repairable & would need replacing. Having worked in the auto business for over 40 years, I asked about using "bead sealer" - and the gentleman had never heard of it. So I went to NAPA, bought a can & returned - was told they wouldn't use it ("doesn't work") despite being ignorant about it 30 minutes prior. So Tire World sealed the wheel - a year ago - and no further problems. read more

I was driving from Houston too Florida and had a blow out on my trailer about 2 miles away from Jack's Firestone, my first conversation was with a younger guy and I explain I had 2 brand new tires and would like one Put on the rim that had a blow out he seemed very helpful I put my trailer in a place for the young man too work on it and a few minutes later a older guy walks up and tells me unless I buy a tire I would have too wait for all the cars in his shop too be completely done in order too put my tire on my rim unless I bought a tire from him , and if I wanted too wait for him too put my tire one it wouldn't get done today and it would be best if I went somewhere else , so I purchased his tire , just believe that's a shitty way to do business when you take advantage of someone broke down from out of state , although I'll never be back there I hope no one else goes there neither aweful people hes wrong for how he treated me read more

Scam Artist... Talks a good game but does not listen to the customer nor does he deliver. Problem: Car with ignition trouble. Trip #1: I reported an intermittent ignition issue with car. Did not want to listen to any other details and told me they will follow their own checklist to determine the problem. Replaced one ignition component. This did not fix the issue. Trip #2: Told me it was a bad fuel pump. Turned out to be too low on gas. Billed $150 anyway. Problem still not fixed...told me it was surging due to low fuel level. I said it surged 50 miles from here...low fuel would not be an issue. Trip #3: Drove the car and it still surged. Mechanic drove and duplicated problem. Said it is a bad plug that only surges at high RPM. Returned car to me. Trip #4: Car did not start upon my arrival...Towed to a real mechanic shop to fix. ~$450 and not fixed.... read more

Have gotten my car fixed here several times and every time they deliver, awesome customer service