I love this place. I've been here twice to rent bikes for the Tammany Trace and I've had a great…read moreexperience both times. They were so accommodating when finding the right bike for my family member. They gave tips and directions and had extra helmets too. Totally recommend!!!

Nothing but fantastic things to say about Brooks Bike shops...both of them!!…read more Great suggestions and information for tourists who have no clue where they are or where they are going. Great rates, great bikes, great people!! We will be back!

As a starter this is the best maintained bike trail I've ever ridden. There virtually no ruts or…read morefrost heaves and the surface is smooth from end to end. I really enjoyed the ride from both ends once I got started. However, the signage to get on the main trail, whether starting in Slidell at the part on the Trailhead Center in Covington was abysmal. We came from Lexington, Kentucky just to ride on the trail and spent over half an hour on both ends getting onto the trail that took us to other end. The small sign upon leaving the park area in Slidell indicated we were "on the trail" but more signage was needed to indicate which way to go and turn to get on the trail to Covington. In Covington there had a great museum but the worker and the museum failed to give any indication that the beginning part of the trail was closed due to bridge repair. We only found out about the "detour" from a bike shop owner who gave good but complex directions about how to navigate the detour. Thirty minutes later after walking and asking for help did we finally get on the trail. There is no way that any agency responsible the trail can claim there isn't any money for signage. When you have a million plus dollar trail of this caliber you certainly have $50 to spend for small signs. Please get this corrected. People using the trail deserve better service.

One of the best things this area has done in the past 20yrs is develop an old rail line into this…read morerunning/biking trail. The scenery is beautiful on this 28-mile long trail. The Trace has so much to offer for trail users of all ages. From the brewery and brew pub in Abita to the numerous playgrounds and parks that line the trail, you won't lack for things to see and do as you make your way from Covington to Slidell. And the trail is almost entirely flat and can even be ridden on a single speed bicycle with no problem. Of course it is also nice for walking, inline skating and jogging. Portions of the trail are also available for horseback riding but horses are not allowed to cross the Bayou Lacombe drawbridge. Many visitors to the Trace will access it from New Orleans. If you get hungry you can find great places to eat in Covington, Abita Springs, Mandeville, Lacombe, and Slidell. In between, you will see some beautiful Louisiana countryside and wildlife, especially in the Fontainebleau State Park and two different wildlife refuges. Some other helpful tips: Check out the Kid's Konnection playground. It is a very nice handicap-accessible playground for all the kids. Also no dogs are allowed anywhere on the Trace. Tammany Trace is the premier running/biking trail in the metro area!!

Went into the shop with a flat tire. Took me right away and the person behind the counter told me…read morethat the mechanic was on a smoke break and would be back in a little while. I told him that I can leave the bike and pick it up later. Just as I got into my car. He came out and told me that the bike would be ready in 10 minutes. They were so nice and the price was very reasonable. If you are a strange in the area and need fast and good service. I highly recommend this place!!!!

I went in with little idea of what would be best for my needs. Ian helped me pick out the best…read moreshoe after an evaluation and trying different brands and types. He was very knowledgeable and extremely patient with my questions. I couldn't have asked for a better experience.

Love this place and these guys...super nice and super helpful…read more This was our third time to rent from them and it was great as before Very scenic part of town! Highly recommend them

Be careful buying a used bikes from this place. My son got a $400 used mountain bike and was told…read moreeverything has been checked and it's in good condition. Come to find out the rear shock was faulty and will need to be replaced. Tried calling and was told they sell them as is and there is nothing they can do. Poor customer service.

The service was great. Joe even went out with the kids to make sure they were ok during their ride…read more Highly recommend!!

Joey is an amazing owner, host, tour guide. He made sure we knew how to safely operate the jet…read moreskis. He the guided us around the island, having fun and seeing amazing sights. He prices are very reasonable and you receive 5 star service!

I purchased a used cruiser at Alex's. It became my best friend for a 3 week visit to New Orleans…read more Thank you to the helpful staff.

Renting bikes from Alex was one of the best decisions we made on our recent trip to Nola. We stayed…read moreat Hotel Peter and Paul in the Marigny and were just a few minutes walk from his bike shop. Alex is friendly, courteous, and happily answered all our questions. We canceled our rental car reservation when we learned we could get around much more efficiently on bikes. His cruisers are cute, comfy, and he provided us with bike locks and helmets. Pickup and returns were super easy. We'll definitely be visiting him again when we return!

Great place to clear your head with some exercise! You can rent/ ride bikes, run, skate, walk your…read moredogs. E-bike / golf cart friendly. If you enjoy mountain biking there's plenty of hand cut and maintained trails just past Jackson rd. (Thanks to the SMTA!!!). Be sure to bring water there are many rest stops to refill at! All 44 miles free to use for commute, your workout, or to get your pet out and about, but please help keep it as beautiful as it is! Have fun and enjoy!

The best Trace I have been on yet with great scenery, towns, restaurants, farms and amenities along…read morethe way. If you are a bike enthusiast then this will be a must destination for you. Open 24/7 with no speed limits and very little interference from traffic.

My first experience with Gerken's Bike Shop was on 07/25/24, when I brought in a bike I had…read morepurchased online to be fully assembled. Unfortunately, this turned into a disappointing introduction. Upon picking up the bike, I was informed that the frame had sustained scratches -- which Gerken's claimed were due to poor packaging or damage during shipping. However, this was only mentioned after the bike had been fully assembled. No one contacted me beforehand to inform me or ask how I wanted to proceed. Instead, the bike was put together anyway and touched up with paint in an attempt to hide the damage. It felt less like a courtesy and more like a quiet cover-up. Despite this, I gave the shop the benefit of the doubt and returned a few times for routine maintenance. I had a rear brake removed and a set of carbon tubeless wheels installed -- and that was the only visit where everything went smoothly. I want to call out Casey by name for doing excellent work on my wheels. He's the one technician who showed true professionalism, and none of this review should reflect poorly on him. Unfortunately, my final visit on 04/17/25 confirmed that this wasn't the shop for me. I came in to have a crankset and new pedals installed. The job was completed the next day, and I went to pick it up. Diego, the technician who had done the work, was helping another customer and never acknowledged me. Another employee handed me the bike, and I left. Before loading it onto my rack, I inspected the frame -- and found a deep gouge in the top tube, down to the raw metal. I immediately went back inside. Only when I returned and was visibly upset did Diego finally speak to me. He admitted to dropping a tool on the frame -- but didn't say anything at the time and let me pay and nearly leave without mentioning it. To make matters worse, he justified his carelessness by saying he works on "crappy Walmart bikes" all day and handled mine with the same disregard -- even though this bike is a $2,500+ investment and something I take great pride in. This experience has cost me an additional $700 to replace the damaged frame and have the bike rebuilt. I won't be returning to Gerken's and I strongly advise anyone who cares about their bike -- no matter the value -- to take it elsewhere. The lack of accountability and pride in workmanship here is unacceptable.

Gerken's is closed. Very sad. Cool people, fair trade. Wish I'd done more business with them.read more